I came to the Aqua Park for 10 days with my family on the 21st of February and we all had an amazing holiday, our best one yet.
Upon arrival I was very impressed by how close we were to the airport and the hotel looked lovely and clean. We arrived at night and the hotels pool sides and bars were light up and looked very inviting, and we received a very warm welcome.
Our apartment was fantastic, there was five of us sharing a two room apartment. 3 adults and two teenagers and there was plenty of room for all. We all packed enough clothes to stay for a month and we still had storage space free. We had a lovely cleaner who was very friendly and entertained us with his towel designs.
I could not fault the facilities at the hotel. The pools and slides where superb they were fun for all ages. Our family group had older children and we found the slides and lazy river boats to be great activities to enjoy together. Then there is the quite pool for when you want some peace and relaxation. The pool side bars have a fantastic selection of soft drinks and alcoholic drinks. The drinks took a little getting used to as the fizzy drinks do not taste quite like they do at home and the cocktails are very sweet. But the bar and waiting staff where fantastic. We never had an empty glass as soon as we were almost finished the waiting staff where straight over asking if we would like another and would always join us in a little banter and general chat. I would like to particularly thank Adel and Mohamed who we became very good friends with and made our holiday very enjoyable.
The hotel also has a beauty salon, you will meet Matrix on your first day around the pool and he is very personable and funny I had a face massage, nails and eyebrows done by him and his team and I was particularly impressed by the face massage (done by Alex). My mum and sisters also had treatments and where equally impressed with the service.
During the day the Animation team put on lots of activities for all ages, myself and my sisters joined in the belly dancing classes held daily. You learn different things each day and have different instructors each day. I had Bob and Fire and they were fantastic. My mum and I also joined in for water aerobics and this was great fun, this was also done daily. The entire animation team where marvellous, when they were not doing activities they were walking around the pool side entertaining us with their nuttiness. At night they do a variety of shows in the amphitheatre that where very good and catered to all ages. I liked the audience participation aspect to their shows and would defiantly recommend you go and see the shows. The amphitheatre was a little windy you will need to take something warm and something to cushion your bum. The cushions provided on the concrete steps are very limited and I only got a cushion once. All in all I was very impressed with the animation team they made us feel very welcome and really got to know us well. You got a sense they all really cared about making your holiday special and really gave the experience a personal touch. I would personally like to thank Emilly, Toosha, Bob, Fire, Manchester and DJ Fox who really made an effort to get to know us and made our holiday very memorable.
There are a few local shops on the resort and Sam ‘’the man’’ next to the perfume shop again was very welcoming and friendly and offers the best quality compared to the ASDA who are very expensive. Sam was very helpful and bent over backwards to make sure I left with what I went in for and offered an excellent customer service…..I wish some of the shop assistance in England where as friendly and helpful as him.
I was very impressed with the food selection the hotel had to offer and I always found something. I personally found the pasta and the freshly prepared food from the back of the main restaurant where the hottest and nicest. We also ate at the Indian and Italian restaurants on site (you need to book the table the night before from the gentleman who sits outside the main restaurant between 6 6 and 7). The food at the Italian restaurant is well worth the annoyance of having to pre book the night before. The staff in the restaurants are fantastic they were so friendly and welcoming by the end of my holiday I knew most of them by name. The only thing I think is needed to improve the main restaurant experience is a tray, by the time you get the main, any sides and your drink you find you are running back and forth and the food is cold.
I would highly recommend the Aqua Park to families. The staff were faultless and I got the impression that it was not just my family that the staff got to know very well this was a very welcoming and friendly environment I was sad to leave because I had made very good relationships with everyone here.
- Official Description (provided by the hotel):
- Charmillion Club Aqua park Family resort with 302 units (standard , family rooms & family Suites). 24Hrs All inclusive. Main Restaurant buffet breakfast lunch & dinner. Indian Restaurant serving lunch and dinner. Italian set menu restaurant serving dinner. Fish & chips corner and burger, hot dog, pizza from 13:00 - 16:00. 3 Different bars & Disco. Spa and GYM, tennis court, Amphitheater and kids club. Shuttle bus to the beach during the day every 30 minutes . ... more less
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- Also Known As:
- Charmillion Club Aqua Park Sharm El Sheikh, Egypt - Nabq Bay