We have just returned from 2 weeks in this lovely hotel. As first impressions go, the lobby is impressive and then you see the views - amazing. We stayed in a duplex chalet as we have 2 children 14 & 11 needing the extra room. This was fabulous. When we got to the room, there was only 1 bed in the 2nd room, but within 5 minutes an extra bed had arrived and was made up. This efficiency set the standard for the holiday and it never disappointed. The room was cleaned everyday and we received little touches such as towel creations and flowers placed in a vase from the beautifully kept gardens. If there is any criticicsm of the accommodation is that the bathrooms are a little tired and could do with some TLC. It was also a shame that there were ponds without water and a lazy river not in use, but this didn't detract from the stay. The staff were very friendly,efficient and accommadating. We had a particular fantastic waiter Ahmed who really did look after us. We didn't have to ask for drinks they were just brought within minutes of sitting down in the main restaurant. We enjoyed 2 visits to the spa, these treatments were not cheap but were cheaper than you would pay in England. The staff were very professional and the treatments were lovely. With regards to the food, there was not 1 single night where we couldn't find anything to eat. The chefs are catering for different nationalities and believe me it was refreshing not to see chips. (once in the 2 weeks). The food quality was excellent and every evening the chefs also had BBQ station outside in addition to the variety of food in the restaurant. Healthy Options were also provided. We were a little dissapponted however that even though we had paid for all inclusive, that we were only allowed 1 trip to the Italian restaurant and only a basic menu was offered instead of the full range of food and the fish restaurant was not part of the all inclusive package. Also as previously mentioned, this hotel has got it's own beach club, but you have to pay for your drinks if you go. A nice touch would have been that Ice cream was made available whenever wanted instead of payment. The pools were well kept and clean. The pool boys enured that we had sunloungers with shade everyday. Now to the entertainment, it was varied and probably better than hotels I have previously been to. However, It was our kids that went to the shows more than we did and they certanly seemed to enjoy them. In the main, we took advantage of having an hour to ourselves to enjoy a quiet drink on the hotel lobby balcony looking out at the views. We knew the kids were safe as the animation team were brilliant & kept an eye on them. A massive thank you to Alex, Ruth and Nani - 5 stars animation. A lovely set of really friendly people, whom made the holiday better, organising sports events during the day and as said above, supportive in the evening. Even during the Water Polo, they ensured that my girl (11) was included, even when it got competive, they protected her. My son (The Snowman as nicknamed) couldn't wait for Water Polo time. This team work extremely hard and even take guests to the local night clubs.This may not have been one of the cheapest holidays we have booked but really is one of the best and one of the nicest hotels we have stayed in. The last thing I will add if you are looking to book this hotel, but please believe me this is not meant to be taken as a negative comment, it was actually a positive for us, this hotel is not predominently British. I would recommend this hotel to friends and family without a doubt.
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- Also Known As:
- Laguna Vista Beach Hotel Sharm El Sheikh
- Laguna Vista Sharm El Sheikh
- Laguna Vista Beach Resort Sharm El Sheikh, Egypt - Nabq Bay