We stayed at the Cleopatra 9-18 June 2013. We were in need of a total chill after a busy year, and I'm going to write the negatives first and get them out of the way. The Cleopatra is a very lovely hotel, but I wouldn't say it was a 5*, but a very good 4+*. It is a bit shabby in parts, looking much older than it's 5 years. We stayed in a sea view room, in cluster 2, which is quite near the main building and unfortunately, the disco, which kept us awake on a couple of occasions. Next door is a very noisy hotel, so when relaxing by the pool you are aware of all the activities going on there. The food is ok, but really needs replenishing quicker, as does things like cutlery. Our Travel Agent told us they were unable to get us AI so we were HB!! Reception offered us an upgrade of AI, upon arrival, but it worked out far more to pay at that end, so we stuck with HB. We're not big eaters or drinkers but still spent a substantial amount on food and drink, there's no draught beer and so beer is sold in cans which they charge £3 for, and is warm and horrible. AI guests are given a glass of beer poured from the can, the hotel keeps the remainder to use for the next guest, so watch out for that if you're half board, and ask for the can...after all you've paid for it!!! If you like a daily newspaper it's going to knock you back £5, and it's a day old. They also like to recycle; a guest bought The Sun, paid £5 and the crossword had been done!!! You've got to smile, but they could have at least dropped the price!! Now for the animators...they are a really lovely bunch of kids, doing what they've been told to do. But, I do feel they intrude on your space far too much. They need to learn when it's time to move away to the next guest, but they stay talking, and talking and talking. We didn't want to be rude, after all they are very young and inexperienced, so only on one occasion did we move them along, hopefully in a respectful manner. Kelly and Lauren are lovely English and Scottish girls, so try to keep calm, smile and show them your Do Not Disturb card next to your sun lounger. On the whole the hotel is lovely though, the grounds are beautiful, our room 2103, was cleaned to a very high standard every day, is very spacious with plenty of storage. Rooms don't have a bath, only a large walk in shower which is great. You're given 2 bottles of water every day and there's tea and coffee making facilities. There's even a plug socket next to a mirror...oh joy!!! There are three pools, the pool located neat the entrance of the hotel, is a very quiet area whilst the middle pool is where all activities are played. Then there's the infinity pool closest to the beach. All pools have plenty of really comfortable sunloungers and umbrellas. Mido looks after this pool and is a great individual. He saved the beds we wanted on a daily basis, so no need to worry about where we wanted to lounge, he is there in a heartbeat if he thinks you need to move your beds or the umbrella. All in all he can't do enough to make your stay a comfortable trouble free experience. So thank you Mido. Try the Italian Restaurant, the food was lovely, that was my treat on my birthday. There's also a fish restaurant overlooking the Red Sea which I believe is very good, but we didn't try it so can't comment. Main restaurant is fine with plenty of choice, beautiful HOT cuppa in the morning...happy days! Hot drinks served in mugs!! that's a first. Watch out for waiter 'giving away' fresh orange juice...it's £2 and you'll be asked to sign for it. Location of hotel isn't the best as it's a taxi ride away from the shops and restaurants of Lastrada and Soho Square. We would've eaten up there a few times had they not been so far away. £20 return in a taxi. Agree totally with MrBenn777's review about the Russians, so ignorant and rude. Lastly, if anybody tells you to take US Dollars, don't listen to them...they accept almost any currency, but they seem to make up a price when converting which turns out to be costly. We very quickly learnt this and changed our money into Egyptian Pounds. In conclusion, a very nice clean hotel with pleasant staff, but no, I wouldn't return here, sorry.
- Official Description (provided by the hotel):
- Cleopatra Luxury Resort Sharm El Sheikh is located in the Sinai Peninsula in the splendid isolation of Nabq Bay along the shores of the Red Sea with a water front private beach. The Resort offers one of a kind ambiance and style by reflecting the location, culture and history. The Resort combines the tradition of its host community with exceptional Service & Cuisine a luxury product with attention to detail. This distinction elevates Cleopatra Luxury Resort Sharm El Sheikh into the upper echelon of a five star hotel destination for sophisticated travelers. ... more less
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- Also Known As:
- The Cleopatra Luxury Resort Collection Hotel Sharm El Sheikh
- Cleopatra Luxury Resort Sharm El Sheikh Egypt - Nabq Bay