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“good family break”

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Cleopatra Luxury Resort Sharm El Sheikh
Ranked #7 of 32 Hotels in Nabq Bay
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“good family break”
4 of 5 bubbles Reviewed December 28, 2012

We were 4 in our group, 2 adults and 2 teenagers. All had a great time. This was our 4th visit to Sharm and this was the best hotel we have stayed in so far. All the others hotels we stayed in were similar five star and higher ranking on Tripadvisor list, but Cleopatra tops the list. The bed rooms are spacious and well furnished, gardens immaculately clean, good swimming pools and the beach area / beach restaurant in very good location. Above all the staff, from the animation team (worked very hard to entertain), room cleaners, restaurant waiters, bar staff (served good non-alcoholic cocktails), receptionists and gardeners were all very friendly and accommodating. The reception area is good and has a good veranda with spectacular view of the sea. Food is good but the main restaurant area is average and does not bod well with the rest of the establishment.
The two criticism or recommendation, one is they need to make some snacks available for late evening for fully inclusive patrons. The teenagers in our group were peckish after 11.30pm, food stopped after 9.30pm. In other hotels we have stayed light snacks was available well into the night. The other is they need to be a little relaxed on guests who are flying out late and have checked out by the 12, it was a bit too much in your face to be asked to pay for drinks, etc immediately after the midday checkout deadline. Seriously how much more would it cost for a few drinks or even lunch and think of the PR, they are certainly missing a trick here, hopefully the management take this on board

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ebrahim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, December 30, 2012
Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
Regarding to your comment about the snacks at night we want to draw your attention that we have Snacks available in : active pool bar from 11:00 till 05:00pm - Family pool bar from open from 11:00 till 05:00pm and beach bar from12:00 till 05:00P.M-Room service is open 24 hours
And about snacks at night will be taken in our consideration.
check out time in the policy and procedures 12:00 PM , guest should be informed by the tour leaders in Info meeting next day of arrival and the bracelet to be cut at this time.
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3,079 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Bergen, Norway
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 28, 2012

This was our first trip to Egypt, my sister, my daughter and me. We didn`t know quite what to expect from the hotel, but from the pictures it looked lovely! And it was! Exellent food, very nice rooms with everything we needed. All the staff was not only serviceminded but also very nice!! A secial thank to Mohamed who thought me how to snorcle!! Thank you so much!! It was another adventure under the water. Everyday he helped me, and showed me this wonderful world.
I would love to come back to Cleopatra again, and I do recommand it to everyone I know! Brilliant!!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Siv Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, January 13, 2013
Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
Thanks again to recommend the Cleopatra luxury resort & looking to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 27, 2012

Perhaps a bit late reviewing this resort, as I stayed in the resort with my wife in last Easter holidays. I have to say that i really enjoyed my stay!

The resort is not very far from the airport,only about 20 minutes away. If you haven't arranged for a pickup through the hotel, taxis are available with cost around 70-100 EGP. Expect haggling from the taxi drivers!

Quite an impressive lobby with very nice and helpful staff waiting to welcome you and check you in and if you happen to be waiting you can use the free WiFi while treated to a welcome drink.

The rooms are nice and we had a good view by the pool and since we were on ground level it was very nice to perhaps enjoy reading a book or just relaxing. Bathroom was modern and everything was working fine. Beds are comfortable and a flat screen TV just for you to pass some idle holiday time. Overall the room was very nice and modern and I'm glad I didn't experience any problems with appliances or problems with the bathroom.

There are 2 pools you can use. The "Lazy pool" is what I called it where people just tend to relax and sun bath and have a drink in the pool bar. If you have always wished to be like celebs who sun bath and then sit on stools in the pool while sipping their Martinis then this one is for you! The other pool is bigger and that's a very nice pool where you can just relax or go for a swim. Drinks served for free if you are all inclusive.

You can stroll down to the bar to have a drink or a quick lunch. It's worth at least having a drink there for the beautiful view of the sea. The sea is one level below the restaurant, which makes this 4 level hotel scenery quite beautiful. There is a pier where people can walk and it goes about a 100 m into the sea where you can enjoy the scenery and fresh air and if you are a snorkeling fan, you can just get into the sea. You will probably see more interesting marine life than going on snorkeling trips, where marine life has waned.

They have a nice activity center to arrange trips and activities. They even offer you promotions while just laying on the pool for people who might not have a clue what to do or for the more adventurous who are not here just to have a nice and quiet holiday. Very nice people friendly people.

The gym is not that great. Not fully equipped at all and very small and looks deserted. But still treadmills are good and you can manage in "a keep in shape" workout with the limited equipment there.

Now food.It's not as bad as people make it sound. I think the lack of choice and the Egyptian an oriental food choice is the problem. The quality of food is good. Deserts are OK. I like Egyptian food so I had no problem I think just didn't like the deserts at all.

So would you want to stay in this resort? For the value of money yes indeed! This resort is not short of any qualities of the high fancy 5 star hotels except for the food which I still believe isn't that bad at all.

If you are looking for a luxurious resort with an affordable price this one is definitely for you.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ltraveller359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, January 15, 2013
We would like to thank you for choosing the hotel for your last stay in The Cleopatra Luxury Resort Sharm El Sheikh. It is a great pleasure for our side to know that hotel facilities, services, and staff manners could meet your expectations and could make a memorable stay for you and your family
We will be more than glad to welcome you again in the hotel and will our best always to exceed your expectations. Kindly do not hesitate to contact us for any further enquirer or future requests.
reservation@thecleopatrasharm.com
Looking to see you soon.
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Kristiansand
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed December 20, 2012

Stayed here for one week as a recharge vacation for the winter. We had included breakfast and dinner, but the reception was polite to change it whenever we felt to eat out in Naama Bay. The guests that lived there was most from Ukraina or russians. They were the most weird ppl we've met. The food was okay, we ate the same for breakfast wich was omelett in alot of oil. Dinner was ok too, not everything tasted but better tonhave food than not. We came for the sun, so we got what we came and payed for.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mthuuNor05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, December 26, 2012
Dear
Thank you for taking the time to write such a positive review of your stay here with us at the cleopatra sharm Sharm el Sheikh. We are very pleased that we met all your expectations and appreciate you recommending us. We look forward to welcoming you back in the future. Thank
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

3 generation holiday - this hotel was superb, there was a super selection and variety of food at breakfast and dinner, we ate at the beach grill at lunchtime and found it to be pleasant, reasonable choice of snacks and drinks at a good price. The standard rooms are very good with well equipped bathrooms, great walk in showers and bedrooms with good quality bedding, furniture and fittings. We did not go to much of the entertainment - it was a bit hidey hi but seemed to fit the bill for most guests. Facilities around the hotel were great, nice bar, fabulous infinity swimming pool (bit cold in December) and lovely gardens. Our grandson is a toddler and he enjoyed the paddling pools (nice touch to have shades that can cover them in hot weather|), the childrens play area and was well catered for with basic suitable food. The whole experience was very positive - we would go to the Cleopatra again.

Room Tip: try for a room in the gardens
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hilton0403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, December 26, 2012
Dear
Thank you for taking the time to write such a positive review of your stay here with us at the cleopatra Sharm el Sheikh. We are very pleased that we met all your expectations and appreciate you recommending us. We look forward to welcoming you back in the future.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, United Kingdom
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed December 14, 2012

Stayed here for a few days in December and it was very peaceful and chilled. The bedroom and bathroom are very modern, very comfortable and have flat screen TV with a good movie channel.We had a lovely balcony overlooking the top pool. The reception area is very plush with free Wifi. The beach is large with loads of sun loungers and ŵind breakers.Good quality sun-loungers and mattresses are used throughout the hotel....very comfortable. We were B/B but the food was very average with limited choice. We tried the buffet one night and were not impressed preferring to go to Soho Square by taxi and dine there. The service throughout was excellent and we found everyone to be polite and helpful. A lovely break with lovely weather.Very enjoyable.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank 150sandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, December 26, 2012
Dear
Thank you for taking the time to write such a positive review of your stay here with us at the cleopatra Sharm el Sheikh. We are very pleased that we met all your expectations and appreciate you recommending us. We look forward to welcoming you back in the future.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tbilisi, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 13, 2012

Very good location, especially when you come from a country with cold and uncomfortable winter season. The hotel and resort is just a right place to get away for a week or so. Service, friendliness and general atmosphere is pretty good. What could have been improved is: food quality at la carte restaurants, namely Fillini and Sea Food place. The team of animators are just great keeping you busy with lots of fun staff.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Levan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, December 29, 2012
Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
Regarding to your comment about improve the food in Italian & Fish restaurants we want to draw your attention that; every guest has 02 free invitations for our ala card restaurants (the Italian - and fish restaurants) per week, the Italian restaurant has 03 different delicious Italian menus’ include beef- chicken and sea food all food cooked by Italian Chef and fish restaurant with has also 03 different menu’s including sea food , chicken , & beef with fantastic atmosphere) and we considered your review as of appoint to re check our choices menu’s
The Cleopatra Luxury resort thank you for choosing our Hotel & looking to see you again.
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Additional Information about Cleopatra Luxury Resort Sharm El Sheikh

Property: Cleopatra Luxury Resort Sharm El Sheikh
Address: Nabq Bay, Sharm El Sheikh 33735, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Nabq Bay
#3 Business Hotel in Nabq Bay
#6 Family Hotel in Nabq Bay
#7 Luxury Hotel in Nabq Bay
#7 On the Beach Hotel in Nabq Bay
#7 Spa Hotel in Nabq Bay
Price Range (Based on Average Rates): $
Hotel Class:5 star — Cleopatra Luxury Resort Sharm El Sheikh 5*
Number of rooms: 324
Official Description (provided by the hotel):
Cleopatra Luxury Resort Sharm El Sheikh is located in the Sinai Peninsula in the splendid isolation of Nabq Bay along the shores of the Red Sea with a water front private beach. The Resort offers one of a kind ambiance and style by reflecting the location, culture and history. The Resort combines the tradition of its host community with exceptional Service & Cuisine a luxury product with attention to detail. This distinction elevates Cleopatra Luxury Resort Sharm El Sheikh into the upper echelon of a five star hotel destination for sophisticated travelers. ... more   less 
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Also Known As:
The Cleopatra Luxury Resort Collection Hotel Sharm El Sheikh
Cleopatra Luxury Resort Sharm El Sheikh Egypt - Nabq Bay

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