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Cleopatra Luxury Resort Sharm El Sheikh
Ranked #11 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed December 7, 2012 via mobile

You are probably on here, as when we were looking to review this place before making that all important choice. Our recommendation would be to BOOK it. We arrived in december for an all inclusive deal.

Staff greeted us with a drink on arrival
(evening time). We were taken straight to our room, and although content with it-we asked for an upgrade and the staff were very obliging with no extra cost attached.

Staff are amazing, super helpful and without picking out any in particular, a big thank you to a few at the resort: Mahmood (reception), haleem ( one of the three pool areas), Mustafa ( the market Resturant), and of course Michael ( from the entertainment team) who put on shows every night with his friendly team.


Views from the resort are overall breath taking with lovely gardens and 3 pool areas to choose from.

Outside the hotel - On the second day, we met our rep (Waleed From MTS) who gave us plenty of local advice and arranged our excursions on a daily basis. There is plenty to do outside the resort if you wish.

Worth visiting in the evenings are: soho square, ( luxury shopping with great restaurants ) & the 1001 night show ( fantasia show).

The resort caters for all, whether it's a family or a couple holiday, there's plenty to do without being hassled.

All in all, a thoroughly hassle free, enjoyable holiday!

a few tips:
tip the following - cleaner, pool and bar staff, negotiate and haggle on any purchases, taxis

Preeya & Sanjay

  • Stayed: December 2012
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8  Thank Sanj76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded December 8, 2012

dear guests
we are as Cleopatra hotel management team we glad to know your opinion and we wish to see you aegean.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed December 6, 2012

Myself and husband have just returned from a week in the resort . We went to relax having been to Egypt 3 times now staying at different hotels this has got to be the highest standard.

The decor is modern sleek and clean, all the staff work hard to ensure high standards are maintained and guests are made to feel special moustafa is a true gentleman he is s waiter in both Fellini s and market. Karam had a very warm and funny personality and always made is laugh. Mohammed served us drinks in market for the duration and again was such a pleasure to be around always smiling as wad al ebly .

Our room was always pristine with beautiful towel art . Oxa from the animation team is an asset with a fun and friendly personality .we had several treatments at the spa and beauty salon and all the staff would chat with us to ensure our needs were met Aladdin , Nasser , Ahmed and the manager there were always approachable and conscientious . There are many managers at the cleopatra and they are always visible checking quality .

Food quality is good and presented well . Chefs visible , smiling and always helpful
. All in all I would recommend this resort and hope to return again in the future this is most Definately is the best in Nabq .

  • Stayed: November 2012
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2  Thank Elaw27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded December 31, 2012

Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
Thanks again to recommend the Cleopatra luxury resort looking to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2012

My wife and I stayed at the Cleopatra for 3 weeks from the 2nd to 23rd of November (following an heart operation) purely due to the fact that we could not find a flight to Marsa Alam, where we usually spend our November holidays. We were very pleasantly surprised by the decor of the hotel and the high standard of maintenance; however what impressed us most was the exceptional service from all staff and management, including the entertainment team who were extremely pleasant and a great asset to the hotel, Micheal, Jenya, Anastasia, Karim, Oxo and Katia made us feel like part of the family even though we did not participate very much in the daily activities.
The reception staff are extremely efficient, prompt and polite and nothing seemed to be too much trouble. Our sea view room was spacious, very well laid out, with absolutely amazing shower and was kept spotlessly clean. Our extremely comfy sun loungers were always readied for us by the most pleasant and hardworking beach attendant we have ever come across; his name is MIdo, whom together with the very knowledgeable life guard Mohamed look after the Coral Reef, not too mention the very "cheeky" and cheerful Mohammed at the pool bar, thanks for the cocktails. The food in the main restaurant "The Market" was varied, fresh and plentiful.
We would like to give a special mention to Ahmed, who looked after us faultlessly for 21 days.
After our first day, for breakfast lunch and dinner we always had a clean table with our preferred beverages ready and waiting. Our Restaurant Manager, Mohamed Zahra, was also very friendly and hardworking and really professional in running the Restaurant.
Also would like to thank Hussain the Food & Beverage Manager for all the help he gave us, in organizing all those kind extra touches that make all the difference. Don't know how he did it, but he seemed to be in all 3 restaurant 24 hours a day. After dinner ever night our visits to the main bar were very entertaining due to the "Mad" Sahid and Mostafa. We really had a great stay, and cannot hesitate to recommend "The Cleopatra" to any one reading this, as we have already done to all our friends. As ourselves are Hoteliers/Restauranteurs we take pleasure in congratulating the management for a well run establishment were all the staff seem happy to work.



Thank you!!!

  • Stayed: November 2012, traveled as a couple
    • Value
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5  Thank Vincenzo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded December 31, 2012

Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
Thanks again to recommend the Cleopatra luxury resort looking to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012

We had a wonderful 10 days here in November. The hotel is very luxurious and the rooms spacious, and lovely and clean. All the staff were very helpful and couldn't do enough for us and they work so hard and such long hours yet were always smiling. The people I found especially helpful were Atef in the main restaurant, Saleh on reception, and Gamel Bahig who helped us with booking taxis and buses, also the two lovely pool attendants at the infinity pool whose names I forgot to write down. We enjoyed the food, there was so much choice it is hard to imagine anyone not being able to find something they like. The evening entertainment could be better, this did let the hotel down although it was good for children, but on the whole a very good place to stay

  • Stayed: November 2012, traveled with friends
    • Value
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1  Thank Laurette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded December 31, 2012

Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
The Cleopatra luxury resort & looking to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2012

This is a hotel where you can relax and enjoy your holiday. The staff were extremely friendly, polite and always willing to help. The room was spacious, quiet with a great view overlooking the pool and sea. We would like to mention the great animation team who really pulled people to their feet to make sure they we involved in the day to day activities, a plus for the team.
A few negatives : The hotel is in urgent need of general maintenance. A lot of broken or damaged equipment that shows. The second and third pool should have been heated, not just half the main one, and tiles should be NON SLIP,cleaning up after dinner could have waited until people had finished eating, or at least be less noisy and discrete. Not nice if you came in at 21:15 and had to suffer the clean up, and would want to see more FRESH fruits for the breakfast.
What needs to be done is put up CLEAR signs in the water to stop people walking on the corals.
We would will definitely go there again, thoroughly enjoyed our week and felt safe in the hotel.

Room Tip: Ask for Ocean or Pool room, not overlooking the entertainment area.
  • Stayed: November 2012, traveled as a couple
    • Value
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2  Thank Poon_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded December 31, 2012

Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
regarding to your negative points will be taken in our consideration.
The Cleopatra luxury resort looking to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2012

We stayed at this hotel in November 2012. It was our first visit in Egypt. Wonderful and beautiful hotel. Rooms are spacious and clean.In main Restaurant we found the food good. Was all very tasty. Staff were always polite and friendly, especially lifeguard Mohammed. He is a true professional. He helped travelers learn snorkelling, talked about the underwater fauna of the Red Sea, he was concerned about the coral. He made our stay so special. Red Sea is very beautiful for its colorful corals and a variety of fish. All in all we had a fantastic week here and I would recommend it. I want to be back here again.

  • Stayed: November 2012, traveled with family
    • Value
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2  Thank YuliaJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded December 31, 2012

Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
Thanks again to recommend the Cleopatra luxury resort & looking to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2012

We had such a fabulous time here, in September, that our friends have gone out there now, and we have booked to go back again in April. The food is excellent, cocktails delicious, staff wonderful, views amazing...nothing is too much trouble. can't wait till we go back again...stayed elsewhere in Sharm in April, and wish we had found the Cleopatra then!!! Nowhere else is as good, and we have been to Egypy over 10 times!!!!

Room Tip: all rooms are near the pools or beach.
  • Stayed: September 2012, traveled with friends
    • Value
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1  Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded December 31, 2012

Greeting from the Cleopatra Sharm resort -Sharm El Sheikh,
The Cleopatra Luxury resort glad to know that you are enjoyed your stayed with us and very thankful to you for your kind comment on trip advisor. The team of the Cleopatra Luxury resort try to reach 100% of our guest satisfactions and to make you feel so comfortable, to enjoy your stay & the time you spent.
The Cleopatra luxury resort & looking to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cleopatra Luxury Resort Sharm El Sheikh

Address: Nabq Bay, Sharm El Sheikh 33735, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Nabq Bay
#3 Romantic Hotel in Nabq Bay
#3 Business Hotel in Nabq Bay
#6 Family Hotel in Nabq Bay
#10 On the Beach Hotel in Nabq Bay
#11 Spa Hotel in Nabq Bay
#11 Luxury Hotel in Nabq Bay
Price Range: $37 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cleopatra Luxury Resort Sharm El Sheikh 5*
Number of rooms: 324
Official Description (provided by the hotel):
Cleopatra Luxury Resort Sharm El Sheikh is located in the Sinai Peninsula in the splendid isolation of Nabq Bay along the shores of the Red Sea with a water front private beach. The Resort offers one of a kind ambiance and style by reflecting the location, culture and history. The Resort combines the tradition of its host community with exceptional Service & Cuisine a luxury product with attention to detail. This distinction elevates Cleopatra Luxury Resort Sharm El Sheikh into the upper echelon of a five star hotel destination for sophisticated travelers. ... more   less 
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Also Known As:
The Cleopatra Luxury Resort Collection Hotel Sharm El Sheikh
Cleopatra Luxury Resort Sharm El Sheikh Egypt - Nabq Bay

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