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“laureen”

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Aqua Hotel Resort & Spa
Ranked #29 of 33 Hotels in Nabq Bay
Reviewed February 13, 2013

would never go back to this hotel. the cleaner stole from mine and others room, the patio door wouldnt lock, showers were cold. run out of soft drinks and most days they run out of things butter etc. there is a pub joined on to the hotel but u had to pay for food and drink in there which is not right as it is part of the hotel. but we chose to drink in there as the drink in hotel was not the same couldnt drink it. but the staff were very friendly and tried to help you. the day we were leaving there was a argument in the reception with 2 couples and the manager as they wanted to be moved to another hotel because of the hygiene there, we even paid for food down the road a bit a little bar called union jack the food was fab in there.....

  • Stayed: February 2013, traveled as a couple
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6  Thank laula708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 - 181 of 425 reviews

Reviewed February 13, 2013

i wasn't looking forward to visiting Egypt again. Last time I stayed, it was in a different hotel, it was awful. My partner has to go over due to family and they have no room in their apartment for us to stay so we are forced to stay in hotels. On arrival, Mr Ahmed was at the desk waiting for us. Our bags where taken to our room by a member of staff. As we arrived late, they opened the buffet open just for us without us having to ask! On our 2nd day, we decided to have a chilled day, so we stayed round the pool. The pool side bar was amazing and every member of staff were so helpful and willing to help with anything. I have a very sensitive stomach, so i can't have anything with any spices, the restaraunt staff went out of their way to make sure I was catered for. Mr Ahmed, such a nice gentleman. he stopped to talk to us everyday, asking about our visit and if everything was ok, couldnt have done enough for us to make out stay any more enjoyable. Rooms, plenty of room, clean, and good air con. We felt very safe whilst in the hotel, which we havn't felt in every hotel whilst being in Egypt! I would like to thank Mr Ahmed and every member in his staff team, thank you for making our stay so relaxed in a very stressful time for us both. We Will deffo be back soon! cant wait for sun, family and hotel staff, and you can't say that about every hotel you go to! I hope this helps anybody thinking about staying at this hotel!

  • Stayed: February 2013, traveled as a couple
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2  Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

Just arrived back from this so called "hotel" With my girlfriend stayed there from jan31st to 7 feb,when we arrived staff were pleasant in fact they were for the whole wk, we couldn't fault them.the room we had was dirty, the towels were thread bear , our patio door would not lock and the so called security safe wasnt even bolted to anything so you could just pick it up and walk away with it. the room was separated by a thin door to a adjacent room and belive me we were up all nite by a couple of youngsters playing dance music tii 5 in the morning. the food was the same thing every day chicken beef in gravy mash potato veg and fish every day after day. this is not a all inclusive hotel we paid for, they constantly run out of diet coke, butter,it was a joke,the swimming pool is freezing its not heated so if you want a swim you will be frozen.by the way the shower is constantly freezing theres no hot water in the room! And to top it all off i bought a lovely egyptian ash tray in bronze for my girlfriend to take home to find it got pinched from our case in the room!!!! when i told the staff they didnt seemed interested as we found out there was a lot of theiving going on at this HOTEL !!!! Save your money !!!

  • Stayed: February 2013, traveled as a couple
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4  Thank SteveGriffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

even though the hotel is quite decent and the staff are great the management especially mr akmed are despicable.the general manager doesnt know or care what is going on in his hotel.upon arriving my safe wasnt working ,my own fault i should have sorted it nevertheless i wasnt expecting a duplicate entry key to being made and my money getting stolen from my room .all this was shown on the print out for entrees to my room ,on the same day it showed the cleaner went in my room four times,the funniest thing was he didnt even clean it!!!! all very strange ,any way even armed with this the management did nothing except tell me they were investigating the they wouldnt even contact the police basically they were fobbing me of every day till i left.i could go into more detail if you would like to know more do not hesitate to contact me vinobi68@hotmail.co.uk or 07903117939

  • Stayed: January 2013, traveled as a couple
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14  Thank vincent o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

we have just come back from 17 nights at this hotel .. rooms were nice and very clean could do with renewing there towels in bath room food was good it got better and better as the days past the staff waited on us. they would get you anything you asked for .very friendly staff AMR ..SHERIFS.. AND MOHAMMED 1 2 3 4 were great with us we had some fun with them..animation team changed so many times they did there best to entertain us MONO was the main one we got on with him so well thank you for the fun we had with you !!!!!!!!!!!!!!! we would go back to this hotel again BUT CAN YOU SORT THE BEACH OUT it is not all inc you have to buy your drinks and food and take your towel from the hotel with you there were not many sun beds for us in fact we did not get one we sat on chairs and thank you to the bar staff as well great time

Room Tip: all the rooms are good we had ground floor over looking the pool 8003
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  • Stayed: November 2012, traveled with friends
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17  Thank calendarGIRLS2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2012

we had a great holiday,, good hotel,, friendly staff, good animation team thank you everybody:)
nice rooms very clean and that's very important for me,,
the food was really good,, every day other things,
for sure we will go back again next year!! it was our best holiday

  • Stayed: July 2012, traveled with friends
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14  Thank lien s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

Just got back from doing and 11 day IA stay ~ not the most luxurious of hotels in Sharm but had a great holiday !!
The Staff are this hotels best assest ~ bent over backwards and extremely professional and freindly without crossing the line. Front of house staff Zizo & Mohammad were exeptional from the welcome we got to the day we sadly had to leave . Ahmed one of the waiters in the bar was went out of his way every evening to find so we could enjoy his coffeess made with hot milk. His name escapes me but the pool bloke was amazing. The rooms are very spacious and kept very clean ~ infact we got a much better room then we paid for, food was good and the chefs were always on hand to talk to . All in all had a fab holiday , would definitely go back there

Stayed: November 2012, traveled with friends
5  Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aqua Hotel Resort & Spa

Address: Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Top resorts Hotel in Nabq Bay
Price Range: $26 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aqua Hotel Resort & Spa 3.5*
Number of rooms: 127
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Also Known As:
Top Choice Sharm Bride Hotel Nabq Bay
Aqua Hotel Resort & Spa Sharm El Sheikh, Egypt - Nabq Bay

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