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“Excellent hotel and facilities” 5 of 5 bubbles
Review of Rixos Sharm El Sheikh

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Rixos Sharm El Sheikh
Ranked #2 of 32 Hotels in Nabq Bay
Leicester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent hotel and facilities”
5 of 5 bubbles Reviewed August 27, 2013

Could not fault this hotel. Our stay was excellent the staff went out of their way for us. It was my husbands birthday during our holiday and we went to the Chinese restaurant and the staff came out singing and dancing happy birthday with a cake. The hotel is so clean everywhere you go. Would recommend a holiday here and would definitely return.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, September 8, 2013
Dear Cindy S

Thank you for taking the time to write about your stay here with us.

We are happy you chose to celebrate your birthday here with us and that you enjoyed it in our Chinese a la carte.

We look forward to welcoming you back in the future.

Thank you

Kelly Walmsley
kelly.walmsley@rixos.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,972 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (863)
Date | Rating
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English first
Swansea, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

We have recently returned from the Rixos. We had a fabulous time there with the most friendly and helpful staff. Even the check-in was hassle free, we were asked to sit down, they served us drinks ,and brought the paper work to us to fill in. Then opened the executive lounge for us to eat as we were too late for a meal at the Restaurant.

A special thank you to the guest relations officers, Kelly, Bella and Megan. They were invaluable during our stay.

Can not wait to go back there.

Room Tip: We had a family room and was in a quiet location by the children's creche and Child's slides...
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Haltonbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, September 8, 2013
Dear Haltonbabe

Thank you for taking the time to write about your stay here with us.

We are pleased you enjoyed your stay and that everything was as you expected.

We all look forward to seeing you again next year.

Thank you

Kelly Walmsley
kelly.walmsley@rixos.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
derbyshire
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

Hi. We are sitting at a bar on the second floor overlooking the lovely pools and surroundings and we are here for two weeks at the Rixos.
So far the sevice the food and people are brilliant . There are no curfews in sharm and no trouble .
So if you are worried like we were Please don't be as we have not seen any trouble and the Staff here are realy looking after us.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank DerbyshireChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, September 8, 2013
Dear DerbyshireChris

Thank you for sharing your comments about your stay - we are pleased you can see there are no problems here in Sharm el Sheikh.

We hope you enjoy the rest of your stay here with us.

Thank you

Kelly Walmsley
kelly.walmsley@rixos.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evesham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 23, 2013

My husband and myself had the most relaxing holiday ever, all the staff were really friendly ,a special mention to the entertainment staff Sam ,Timo and Leanne ,the whole hotel was lovely and clean and best food ever, hope to go back again soon. xxx

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, September 8, 2013
Dear Realityyy

Thank you for sharing your experience about your stay here with us.

We are happy you felt comfortable here in Rixos Sharm el Sheikh and you can see that there is no problems at all.

We look forward to welcoming you back in the future for another enjoyable stay.

Thank you

Kelly Walmsley
kelly.walmsley@rixos.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 23, 2013

My stay at Rixos sharm el sheikh was amazing! The hotel was just perfect, the facilities were incredibly good you have a number of swimming pools with bars , a variety of restaurants from Indian to Chinese! The food was really tasty and the staff were really friendly always so welcoming! What i loved about the hotel is the inclusive system they offer its great, you can eat as much as you want! The hotel also has a beach which was really nice it was super clean and such a great relaxing point. The entertainment was another really fun thing, every night there is a show such as chinese circus and beach party and the staff was so lively and full of energy i loved that! I must say as it was my first time to visit Egypt I was quite nervous of what to expect especially the news about Cairo but from my experience nothing affected me one bit, I want to stress that sharm el sheikh is completely safe! We did visit outside Tourist areas such as nama bay and soho square and they are amazing for shopping, you must do a good bargain! The atmosphere and vibe in nama bay is just incredible you get a real sense of the Egyptian culture! Overall my visit to Rixos sharm el sheikh was really great, couldn't of asked for a better trip! I definitely recommend Rixos hotel for anyone especially for families it's great!:)

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Realityyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, August 24, 2013
Dear Realityyy

Thank you for taking the time to write about your stay here with us.

We are so pleased you had such an enjoyable stay and that you could see that there are no problems here in Sharm el Sheikh.

We look forward to welcoming you back in the future.

Thank you

Kelly Walmsley
kelly.walmsley@rixos.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 21, 2013

Big rooms , nice and tidy, great facilities
Food in Egypt is as bad wherever you go , but this hotel raises expectations a bit
Staff have attitude so you need to tip but considering coming out of religious holiday with a full house and being all inclusive is expected
A la cart restaurants are OK but too greasy the Italian is the best

At the end this is a factory being all inclusive so don't expect much

The best restaurant is the fish restaurant at the beach and the beach bar

I would stay there again

Room Tip: Zone 4 is great
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank fadi13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, August 23, 2013
Dear fadi 13

Thank you for taking the time to write about your stay here with us.

We appreciate your nice comments and we apologise if you feel the staff gave the impression that you needed to tip. All our staff are trained to offer a high standard of service regardless of receiving tips or not. Your comments have been shared with the relevant Managers.

Once again thank you for your comments and we look forward to welcoming you back again in the future.

Thank you

Kelly Walmsley
kelly.walmsley@rixos.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
staffordshire
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed August 19, 2013

Stayed here in February with four friends. The check in was a little strange our passports were taken by a lady before we got to reception and then forgotten about!
We had to remind her that we hadn't checked in and were waiting all we wanted to do was get to our room and chill out.
The reception area is lovely and you get free wifi here so gets busy early evening.
The room was really big and the bathroom was amazing I couldn't fault it.
Mini bar full and restocked every day.
The rixos is set in huge grounds so be prepared to walk! But the pools are all lovely I'd recommend the pools away from the animation as it gets crowded and loud but that's only my choice.
Really clean and the guys round the pool are brilliant they work really hard.
The food was excellent for a all inc the buffet in the adults only was fab and no kids which is really nice if you want a peaceful meal. There is a 2nd restaurant for families which is a really good idea.
The a la carte restaurants are ok the queuing to book is a bit of a pain but we manged to get into three which was fine but I did notice a lot of people complaining about this but I think us English like to complain!
My recommendation is to request your room next to the pool you want to use as it's a large complex.
I've been to sharm many times and I would say this hotel would be in my top five.

Room Tip: Choose you room by the pool you want to use as complex is huge
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank trolleydollytcx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, August 23, 2013
Dear trolleydollytcx

Thank you for taking the time to write about your stay here with us.

We are pleased you had such an enjoyable stay, we apologise if your check in took longer then you expected - your comments have been noted. We have Guest Relation just operating in the Lobby to assist with the check in of our guests - they constantly receive training and these comments will be passed to them. Since your stay in February they of course have improved with the training and on your next arrival you will see the changes.

We now have 3 touch screen kiosks situated in the Reception and Rixos Lounge. These are availble 24 hours for our guests to book their visits to the a la carte. This has made booking more comfortable.

Once again thank you for your comments and we look forward to welcoming you back again in the future.

Kelly Walmsley
kelly.walmsley@rixos.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rixos Sharm El Sheikh

Property: Rixos Sharm El Sheikh
Address: Nabq Bay, Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Nabq Bay
#2 Luxury Hotel in Nabq Bay
#2 Family Hotel in Nabq Bay
#2 Spa Hotel in Nabq Bay
#2 On the Beach Hotel in Nabq Bay
#2 Top resorts Hotel in Nabq Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Sharm El Sheikh 5*
Number of rooms: 695
Official Description (provided by the hotel):
198 Superior Rooms, 290 Deluxe Rooms, 70 Family Rooms and 137 Junior Suites are spread around this beautifully designed modern resort. Several swimming pools wind there way between buildings or there is a gorgeous stretch of beach providing our guests with lots of options on where to spend their days. There are even 3 water slides to entertain the young and the young at heart. Try snorkeling from the wooden jetty or merely a stroll at sunset to see the magnificence of the underworld of the Red Sea. Dining choices include international buffet or choose from the World of Cuisines, with Chinese, Indian, Sushi, Italian, Sea Food or a taste of Egypt. ... more   less 
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Also Known As:
Royal Grand Azure Hotel Nabq Bay
Rixos Sharm El Sheikh Egypt - Nabq Bay

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