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“Hotel ok but not 5star”

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Tirana Aqua Park Resort
Ranked #21 of 32 Hotels in Nabq Bay
Certificate of Excellence
cornwall
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Hotel ok but not 5star”
Reviewed February 9, 2014 via mobile

Stayed here for 1week at start feb
good points rooms nice & cleaned daily plus free safe & power shower! swimming pools & slides were good esp if you go with young children! Hotel resturants were good but you have to book them! Except chinese which didnt taste of nothing? Shuttle bus down to beach every 15 mins was good & beach nice with drinks & snacks towels avaiable ther & also you can snorkle of end of pier which is amazing! This hotel is only max 10mins from airport in taxi dont pay for than £70 egyption about £7 in our money they will try charge you £300 if they can get away with it!
Bad points the breakfast is horrible lunch & dinner is ok but not the greatest unless you book resturants? Snacks in daytime burgers & hotdogs are bit like chewing on rubber? But chips ok! the all inc drinks thers only a few not much to choose from? Animation team were ok but been to better resorts in turkey wher they were more friendly & organised more stuff? But maybe cause the hotel was quite?
Outside the hotel done quad biking in dessert which was very good about £25pp & tiran island day trip on boat was amazing £25pp you can do snorkling or diving & its better than the raz mohaammed trip which i also done same price! Also went narma bay which is 20 mins away in taxi which has loads shops bars etc you do get alot of hastle but not that bad i just said no thanks & they leave u alone! Went to old sharm bit further on & you can get some great bargains ther! Alot cheaper! ther are also loads of blue/white local minibus that run up & down from nabq wher hotel is to narma bay & old sharm & only cost £5pp thats 50p in our money but once again they will try & charge you ten times that!! so name your price before you get in & you will have to travel with the locals in the bus but its alot cheaper than taxis!!
Overall i will be coming back to sharm but will try another hotel as this is prob 60% russian based & some of them have no manners wot so ever but i would score this hotel 7 out of 10 but for the money its good value :)

Stayed February 2014, traveled with friends
Helpful?
5 Thank ashsimone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 22, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

It is always pleasing to hear that our guests were satisfied with the hotel facilities during their vacation.

We apologize if some areas did not meet your expectations and your comments have been shared with the Food & Beverage Department to look at ways to improve the menus available and services provided.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Kind Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (703)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 9, 2014

Me and my boyfriend stayed for lovely seven nights, and enjoyed this hotel, staff is very helpful and friedly,very clean and looked after hotel,just swiming pools was freezing and entertainment was'nt so good.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renaciuko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 22, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort

It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation.

As standard we heat 2 pools in winter months (November 1st to April 30th) and aim to obtain a temperature of between 24c - 27c. Holding temperature of heated pools are checked by Guest Relations and Recreation staff on daily basis several times per day. Currently, the heated pools are the relax pool and kids aqua park pool.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Kind Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tilbury, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 9, 2014

Myself and family have just come back from a 5 night stay at this resort, which was really enjoyable. We found the staff friendly and helpful especially Sherif at the relaxation pool and Ehab one of the waiters in the lobby bar. My only issue was the choice of food available in the main restaurant, although the Italian restaurant was lovely and we also went to the English restaurant but you can only book in once at each restaurant during your stay. I would definitely use this hotel again in the future for some winter sun.

Room Tip: If you can ask for ground floor patio in the gardens
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 21, 2014
Dear Reviewer,

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

We are sorry to hear that you were not satisfied with the choice of food. We have shared your comments regards to the main restaurant with our food & beverages manager. We have recently implemented a new lunch and dinner menu with the aim of making it more UK family friendly. The staple ingredients for every meal will always include the following soup, bread, salads, pasta station, French, fries, vegetables, rice, potato, red meat, white meat and fish along with a vegetarian option. This menu rotates to provide variety. Supplementary to this at lunch time guests have all inclusive use of 2 snack bars serving a variety of hot foods 12.00-17.00 daily and in the evening a choice of 5 specialty restaurants (reservations required & subject to availability).

We would actively request any guest who is not satisfied with the food in any of our outlets to make direct contact with our guest relations. The guest relations are available for all of our guests 13 hours a day 7 days a week and will be able to act as a liaison between guests and our food and beverages team to ensure everybody’s personal needs and tastes can be catered to.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Kind Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
Reviewed February 8, 2014

Just back after two weeks in Tirana , had a fab hol staff are brilliant especially Ahmed at pool bar so nice and sheriff who looks after the pool area outside main restaurant , he is so so kind would bend over back wards for you he made our stay very enjoyable , only thing the entertainment very bad .

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbaradaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 21, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

Firstly your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

Our multi lingual animation team provides activities 7 days a week on a rolling program along with evening shows and a daily mini disco. Our chief animator is constantly looking at ways we can provide a balance for all guests of the Hotel and we are always open to guest suggestions and feedback.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards

Kind Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 8, 2014 via mobile

Me and my boyfriend got back from tirana on Thursday night , we loved it ! Naomi and Mido on the animation team are amazing and go out there way to do anything for you , as we was waiting for our pick up to the airpot they came and said goodbye. We both thought this was lovely , the hotel it's self is amazing and we are looking to be back in September for 2 weeks not just one , everything about the hotel is perfect and I would recommend this hotel to anyone . The staff make it so much enjoyable . The rooms are cleaned everyday and made spotless even with pretty towel arrangements , all in all it is the perfect hotel for families and for a group of friends , big love to Naomi and Mido for making ours even better with all the fun and games !!!

Stayed February 2014
Helpful?
Thank Katieellis92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 21, 2014
Dear Reviewer,

It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation and that you are going to return in September.

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality.

Best Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 7, 2014

I don´t know with what I can compare this hotel , it was my first time in Egypt . But the animation team and some peolple from the stuff made this holidays very interesting. Too Egyption boys like Troy and Mido I think they are the best ! Very Friendly and funny ! Also Ucrainian people like Galia and Vladimir was very friendly with all kind of guests. Positive holidays for positive people. Thanks for all of you , and I hope we will meat soon where ever =))

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maksym K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 21, 2014
Dear Reviewer,

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

At Tirana Aqua park we believe that it is through listening carefully to the comments and suggestions of all our valued guests that we are able to continually improve the services we provide. Your comments are always of the greatest importance to all staff and management and we appreciate your valuable feedback and hope to welcome you back to Tirana Aqua Park Resort in the future.

Kind Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed February 7, 2014

A group of 4 girls around 22 stayed here in January 2014. We have just got back and couldn't have asked for a better stay, the resort was gorgeous and the animation team were all fab. There were many pool and pool side activities throughout the day and we really enjoyed them. The animation team have nights out of the resort and we went to the beach party and hard rock café for a extra £25 pp for transfer & all inclusive drinks - these nights made the holiday even better I would definitely recommend doing these!! All the staff in the hotel were all lovely and so welcoming - each member of staff would greet you at every opportunity and help you in any way possible. Sam the 'Sandman' was great and very nice also 'Crazy Mo' at the pool bar. The restaurants were all great (not keen on the indian) the Italian was lovely but you would need to book in on your first day as they book fast. Overall - I would definitely recommend the hotel & very grateful to be felt so welcome.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 21, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us.

We hope to welcome you back soon with our own tradition of warm and friendly hospitality.

Kind Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tirana Aqua Park Resort

Property: Tirana Aqua Park Resort
Address: Nabq Bay | Nabq, Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Romantic Hotel in Nabq Bay
#16 Top resorts Hotel in Nabq Bay
#18 On the Beach Hotel in Nabq Bay
#20 Spa Hotel in Nabq Bay
#21 Luxury Hotel in Nabq Bay
#21 Family Hotel in Nabq Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tirana Aqua Park Resort 4*
Number of rooms: 510
Official Description (provided by the hotel):
Welcome to Tirana Aqua Park Resort The family paradise at the famous holiday destination Sharm el Sheikh. The Resort consists of 8 pool areas with Aqua Park and wave pool, in addition to a private Beach 800 meters away the shuttle bus each 15 minutes, family rooms with a 4-star (local rating) standard and our animation team with activities for young & old, guaranteeing that everybody will find the perfect place for a relaxing and exciting vacation. Hotel Facilities The Resort offers a 24-hours front desk, multilingual staff, express check-in/out, Guest Service Center, bell captain, limousine service, luggage room, laundry & valet service, live entertainment, beauty salon/barber, gift/souvenir shops, jewelry, internet cafe and a 24-hour on call doctor. ... more   less 
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Also Known As:
Sunrise Tirana Aqua Park Hotel Sharm El Sheikh
Sunrise Tirana Aquapark Hotel
Tirana Aqua Park Resort Sharm El Sheikh, Egypt - Nabq Bay

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