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“lovely last minute break”

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Tirana Aqua Park Resort
Ranked #21 of 32 Hotels in Nabq Bay
Certificate of Excellence
Liverpool, England
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“lovely last minute break”
Reviewed February 1, 2014

Myself , husband and 2 daughters had a lovely relaxing holiday here, we was impressed with the quality team ( Terri and the tall Blonde lady who ran the pool bar and Italian restaurant - sorry can`t remember name) that was there to ensure that English tourists received the best service and standards within the hotel facilities and food. The hotel offered a good value for money holiday, We was served cocktails by the pool by Mohammed ensuring glasses refilled without asking. Good choice of food served throughout the day. A nice clean and organised hotel complex. Thank you to all the wonderful staff.
Only disappointment was the beach, at the moment the resort is extending and this includes the beach area that is under construction with a lot of noise and dust - however has got a free shuttle bus a snack bar, I am sure if we go back in 12 months time when all finished the beach will be fab - however this did not effect our holiday in the hotel complex. We used the hotel taxis a few times with reasonable prices to get around. The laundry service was a resonable cost, we have no negative comments about this hotel. Hello to Sam -( sand man) a lovely man.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank debbyhurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 6, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation. Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

At Tirana Aqua park we believe that it is through listening carefully to the comments and suggestions of all our valued guests that we are able to continually improve the services we provide. Your comments are always of the greatest importance to all staff and management and we appreciate your valuable feedback and hope to welcome you back to Tirana Aqua Park Resort in the future.

Best Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Date | Rating
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English first
Island of Malta, Malta
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 1, 2014 via mobile

I went to Tirana hotel it was lovely to stay with the family there all the staff were very friendly especially the animation team wich were areal reason to make our holiday amazing and had so much fun ( Troy . Galya . Mido . Vova . Abe . even ahmed the dj all the team actually were very helpful :-) defiantly i will come back again thanks for making my holiday amazing !!

Stayed February 2014, traveled with family
Helpful?
2 Thank Mohamed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 6, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

Your kind comments about the staff especially whom you highlighted in your review have been shared with the relevant departments to be used as examples of excellent customer service for all of the staff here at the hotel.

We look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality.

Kind Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 31, 2014

Hi fellow travelers, my wife I decided to take a break in Sharm el sheikh at Tirana Aqua Park Resort. We are still imprisoned here as I write this review....Where to begin....We arrived on one of the shuttle transfer buses (Do not bother with transfers), you will be driven to every hotel while other inmates are secured away to their chosen place of confinement. It's much quicker to simply book a taxi from the airport to your prison of choice, it's also half the price of the transfer.

We arrived at around 5.30pm The camp looked very inviting and after the horrid transfer it was nice to get of the bus and entered our hotel. Our bags arrived at our room a short while after we did and we sat in our room and relaxed after the long trip from England.
The room was nice, everything we could have required was there, a decent size TV with plenty of good movie channels, this made a nice change as when we've booked other places abroad the TV has always had few English speaking channels, here this was not the case....so no complaint there.

We were both a little peckish so decided to take a walk over to the dinning hall situated at the main hotel area. We walked around attempting to find something that either one of us would have liked to have eaten. After lifting the silver lids covering each offering we ended up settling for a bread roll and some rubberized cheese. Little did we know this was to be our staple diet for the remainder of the week.
The weather was great, I can't complain about that, it was just what we had hoped for and it was a nice break from the cold and rain in England, so no complaints from me about the weather.

The next morning we made our way to breakfast, again we looked around for something either one of us would have liked to have eaten and ended up a hard boiled egg and yet another bread roll.
Now before I can moan about the food, I firstly had to almost fight my way to get my hard boiled egg because all the Egyptian inmates just push in front of everyone, this has obviously been a problem for sometime at this camp as there are other places were Europeans have been advised to eat, such as the Italian restaurant situated on the first floor above the food hall.
There is little in the way of any meat offered in the food hall, for this one much queue up outside the food hall, again with the Egyptians pushing in on every line.
When I did eventually reach the front of the line the meat was gone and I had to wait another 15 minuets before there was anymore cooked.
I held out my plate like Oliver Twist, whereupon one minuscule piece of Chicken was spooned onto my plate, the portions are meager to say the very least, again this was how the rest of our week was to continue, starvation rations, unless of course we preferred to fight our way to the slop they called food in the food hall. I watched one Egyptian woman pick up a piece of food, look it over, then simply put it back where she had found it, that immediately put me off eating or even trying to eat anything else from the food hall.

There are other areas that offer food, the pizza place for one and another pool side bar that offers burgers and chips, this is where my wife and I eat most of the time, not what we'd really intended eating for a week, but it was more inviting than what was served up in the food hall morning, noon and night, the same old slop over and over.

We decided that we'd like to go to "Soho", a shopping area outside the hotel complex, when we inquired about it, we were told there was no point going there in the day time as everything was shut, it only opens at night, so that was that. we decided to go to the beach as we had seen smoke from the beach which we assumed was cooking going on over there and we were both starving, so we waited for the bus to take us to the beach. The bus ride was a short one only 5 minuets or so and we arrived at the beach. The beach is situated between two large building sites, what we thought was food cooking going on actually turned out to be a dumper trucks spewing out thick black smoke. there is a food bar at the beach, but when we asked for a burger, we were told they had ran out and were waiting for more to arrive, which it never did, by then it was time to get on the last bus back at 5pm, however it was nice to see the brightly coloured fish that swim in the Red sea, you can walk out on a jetty and see the fish in the crystal clear waters, had I brought along a spear gun we would have eaten at the beach.

As to be expected with such a warm climate the mosquitos were in abundance and we were both chewed alive every night whist we slept. We did bring along repellant but nothing seemed to work on these blighters, so be warned.

The swimming pools looked wonderful and very inviting, but we noticed there were few if any toilets situated near any of the pools which obviously begs the question as to where were people going to the toilet, people were drinking a great deal and not going to any toilet in sight, this dissuaded us from getting in any of the pools.

We had three visits to the so called "Al a cart" restaurants, Chinese, Italian and Indian, there is also a British restaurant, though we never did find it. The second day we were there we phoned up to make a reservation only to be told our choice of restaurants was fully booked, we eventually ended up eating in the Chinese restaurant where we had a couple of options those being....sizzling Chicken or sizzling Beef. There was also soup on offer spicy soup or sweet corn soup. Dessert was either chocolate cake or some kind of fried apple. I chose the sizzling chicken, my wife chose the sizzling beef, both were pretty tasteless but true to the description, both dishes came out smoking and sizzling to out table. As for the chocolate cake I was so looking forward to, it ended up being the same miniscule dried square of dark coloured dough that was on offer every day in the food hall.

I'm sorry my review of this place is so bad, I really don't like to complain and seldom bother, but this holiday really sucked from start to finish. We expected much more than we received and felt very let down....however to end on a good note, The young chap who cleaned our room (Sam) was always a friendly face to see, he made our stay bearable and helped us in many ways. He was a great guy and bent over backwards to make us feel welcome, in fact he was the only friendly face in the whole place.
So....Thank you Sam for all your hard work and for making our stay bearable, top marks to Sam.

If you like to sit around a pool and drink all day, then this is the place to be and I know many people will go there for this reason, but if you want to eat decent food then forget it.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Perrygrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 29, 2014 via mobile

Hotel was lovely people where helpful hotel was clean food was ok not amazing overal a good clean hotel only down fall was the entertainment was rather boring was like watching paint dry n out side the hotel was nothing the hotel was more for family's and I went with my boyfriend there was loads of kids about

Stayed January 2014, traveled with family
Helpful?
2 Thank Laulau1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 6, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

We apologize if some areas did not meet your expectations and your comments have been shared with our chief animator to look at ways to improve the entertainment.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Kind Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotherham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 27, 2014

hotel was lovely the staff was very nice. quiet location too quiet for myself needed to taxi out because you couldnt walk. construction across the road building new hotels only thing that spoilt it. most entertainment based round young children.food was quite nice you could find something to eat and the different restaurants broke it up. rooms very clean some odd areas of hotel needed maintaining but thats just been picky. christmas everyday we was there constant christmas music we went boxing day and had it for two weeks lovely at first then gets bit much but they do decorate it out lovely. bar men lovely nice to go somewhere they give men more attention and didnt perve on women it was a lovely change !! probably return when constructionis finished . loved the water park wave pool was not open though but did nt spoil anything and its got a warm pool relax pool was warm its true ya can get one in winter !! new year gala was fantastic . the staff couldnt do enough for ya its cheaper than canaries but depends what you want its clean tidy and got a few areas that need attention but nothing major . beach bar clean food snacks nice plenty of beds available snorkelling great just noise from construction only thing to spoil it, you wouldnt stay all day with the noise but the staff down there looked after you well. no need to take beach or pool towels as hotel supplies and can exchange as often as you want saves on baggage allowance. all in all had lovely holiday met lovely people we just like to walk about out of hotel if we wish that was only fault except for the construction. but that doesnt reflect on the hotel or its service which was lovely.

Room Tip: pool view but most have
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angelahicks77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, February 6, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

We are happy to know how much you enjoyed the New Years Eve gala night and your favourable comments have been passed to our Food & Beverage Department.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Best Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 27, 2014

luv luv luv this place...read reviews before we came and was slightly nervous but how people can complain is beyond me, from the food to the drink and the staff there are no complaints coming from my family. There was endless choice of food and drink, are room was spotless everyday, the staff are so polite and happy to help all the time and also very entertaining as we had great laughs with the bar staff and lifeguards. Animation team were excellent getting us all invovled throughout the day and night, so all in all a great stay from us as we are booking for 2 weeks in June as 10 days was not enough for us...........got bad Tirana blues :(((((

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 30Vicki1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, January 29, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us.

It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation and that you are going to return in June.

Thank you very much for choosing to spend your holiday at Tirana Aqua Park Resort and for taking the time to post your review about your stay; we greatly appreciate any comments made by our guests and constantly strive to achieve and maintain the highest possible standards.

Best Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, England, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 26, 2014

Sorry this is a late review but an honest one at that. We visited this resort July/Aug 2013.

Firstly,when we arrived our rooms were on separate floors but they corrected this issue quickly and promptly and we was sorted and settled the next day. The rooms were clean and specious, room service was good too.

Ill start with the food, the food was limited at breakfast,lunch and diner times, but the pool bar was more than satisfactory for the kids.

The pool was cleaned daily, we have two older kids (15 & 17) and one (9), there was plenty for them to do either playing on the sliding in the aqua park or joining in with the animation team, who were really friendly especially Bianca and Carla. There are several pools which accommodate for children or the relaxing pool for people without children. You do get several people walking around the pool selling things i.e dolphin trips, quad biking, boat trips etc,but if you do not wish to be disturbed then just ask the attendant where you obtain the towels for a red flag and this will stop them, but if you do want to go on excursions then the people are friendly and it is safe to book with them Marco was one of the people selling the excursions and he was a top guy . I would definitely recommend the SPA, again they come round the pool but this is well worth pampering yourselves the main lady is lovely.

The bar staff around the pool are very helpful, if you tip them they will top up your drinks for you while you relax around the pool.

The animation team put a show on every night at the ampy theatre, this is ok for the kids, and is safe for you to leave them to visit the show on their own so you can relax and have a drink in one of the bars.

You will see other reviews mentioning queues for drinks, they are right but the queues go down very very quickly.

We would definitely go back to this hotel in the future.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_RelationsTAP, Guest Relations Officer at Tirana Aqua Park Resort, responded to this review, January 29, 2014
Dear Reviewer,

Many thanks for taking the time to complete a Trip Advisor review about Tirana Aqua Park Resort.

Your kind comments about the staff have been shared with the relevant departments and all feedback enables us to make continued improvements and is always of the utmost importance to the staff and management at the hotel.

It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation and we hope to welcome you back to Tirana Aqua Park Resort in the future.

Best Regards
Hanna Almeberg
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tirana Aqua Park Resort

Property: Tirana Aqua Park Resort
Address: Nabq Bay | Nabq, Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Romantic Hotel in Nabq Bay
#16 Top resorts Hotel in Nabq Bay
#18 On the Beach Hotel in Nabq Bay
#20 Spa Hotel in Nabq Bay
#21 Luxury Hotel in Nabq Bay
#21 Family Hotel in Nabq Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tirana Aqua Park Resort 4*
Number of rooms: 510
Official Description (provided by the hotel):
Welcome to Tirana Aqua Park Resort The family paradise at the famous holiday destination Sharm el Sheikh. The Resort consists of 8 pool areas with Aqua Park and wave pool, in addition to a private Beach 800 meters away the shuttle bus each 15 minutes, family rooms with a 4-star (local rating) standard and our animation team with activities for young & old, guaranteeing that everybody will find the perfect place for a relaxing and exciting vacation. Hotel Facilities The Resort offers a 24-hours front desk, multilingual staff, express check-in/out, Guest Service Center, bell captain, limousine service, luggage room, laundry & valet service, live entertainment, beauty salon/barber, gift/souvenir shops, jewelry, internet cafe and a 24-hour on call doctor. ... more   less 
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Also Known As:
Sunrise Tirana Aqua Park Hotel Sharm El Sheikh
Sunrise Tirana Aquapark Hotel
Tirana Aqua Park Resort Sharm El Sheikh, Egypt - Nabq Bay

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