When we arrived at the hotel, our rooms had not been allocated and they could not find us on the system. This was soon rectified with no fuss.
We were shown to our rooms, a room for family of 4 and room for 2 adults. Both parties were disgusted with the rooms, to the point it bought tears to our eyes and we just thought what have we come to. The room was filthy, it did not look as if it had been dusted for a month you could write your name in it, this is how thick it was. When looking in the bathroom there was hair in shower from the previous guest. There was mould on ceiling which looked as if it had come from a leak that had not been fixed. This was the same in both rooms. We went to the reception and they had no problem in changing our room, they looked at us as if they knew that we would be complaining. The new rooms were very basic but clean and useable.
The pools were very clean but cold, which was to be expected in February.
The food was awful, with not a lot of choice. It is a good job that there was a shop on the site as we lived on crisps and chocolate for the week that we were there.
If you are thinking of going to the spa, please do not take any money in there with you as the lookers do not lock and they look after your bag for you due this. Then when you go back to your bag some of your money is missing. When you tell the reps they say that it is nothing to do with them it is the spa. You tell the hotel they say the same and spa take no responsiblity.
This did not ruin the holiday as we made the most of it, but we will not be returning again.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets and Hotwire so you can book your Sea Gardens reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sea Gardens Hotel Nabq Bay
- Sea Garden Hotel
- Hotel Sea Garden
- Sea Gardens Sharm El Sheikh, Egypt - Nabq Bay