My husband and I loved our 3 night stay at Hacienda Cusin; it's a quiet retreat in a beautiful mountain setting surrounded by lovely extensive gardens, wonderful art throughout, very nice staff and good food. We were fortunate enough to meet Nik, who is the owner and a most congenial host; he is very quick to share stories about the history of his lovely property and the surrounding area near Otavalo. We were there for Valentine's Day, and there was a special treat waiting for us at dinner.....the dining room was romantically decorated with pretty roses, candlelight and gifts of candy for all the guests. We were serenaded by Ramiro, one of the excellent waiters, who is a gifted singer and guitarist. A wonderful, thoughtful celebration all around.
If you are interested in hiring a guide, and we recommend that you do, ask for Christian....he speaks perfect English, is very willing to take you around the area and see the sights, and since he is a local, he is happy to share his knowledge of the old and new in this part of Ecuador.

We stayed 3 nights. The gardens are wonderful with humming birds galore. We had a bungalow in the garden which was very cute. The rooms do get chilly in the evening but the hotel provide wood-burning fires in rooms and hot water bottles in bed so it wasn't an issue. The lounges were spacious and again the fires made them cosy. The staff were very helpful. The food was simple and tasty and portion size about right. The reception desk can organise guides if needed though the leaflets etc could have been more plentiful and informative, but we got by. Well located for exploring Andean life.

Realy nice place . Staff impecable. Room are litel small but have a nice big bed this place was a monastery not so longtime ago. Tres joli hotel le personel est serviable et souriant . Good restaurent .Good food .