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“A beautiful setting and historic property”
Review of Hacienda Pinsaqui

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Hacienda Pinsaqui
Ranked #3 of 14 Hotels in Otavalo
Certificate of Excellence
Reviewed September 14, 2012

We stayed 2 nights in this historic hacienda as part of our Adventures By Disney tour. The setting is gorgeous; nestled in the Andes with volcanoes on either side, the grounds have multiple fountains, cobble stone courtyards and paths, horses, a peacocks, llamas and beautiful old trees and blowsy flowering plants and shrubs. The hacienda itself has a Colonial history that the manager is happy to share as you tour the grounds. This hotel has that trade off you often make when staying in an historic property- it doesn't have everything in perfect repair at every moment and all the top modern amenities, but if it did it would lose a lot of its charm!

Theme and decor: The historic nature of this property means there is no need to "theme" it; it was authentic and beautiful. In addition to several fountained cobble stone courtyards, there was a beautiful chapel and many fireplaced sitting and dining areas to explore.

Location: This property is located near the Otovalo Valley and Peguche Village where we spent two days visiting various natural and cultural attractions. It was about 2 hours from Quito, but very close to the attractions of the area, where you can easily fill 2-3 days! The property is located right off the main highway, but set back on enough acreage that you don't hear any road noise and is in a rural area not near many other homes or villages. We did hear a lot of noise from the animals that live on the property, the horse corralled right outside our window made some noise and the we heard the peacock, but we felt this was part of the charm of staying on a "farm" and were not terribly bothered by it.

Rooms: Our group was housed in a newer building (built in the last decade) built to look old, which are set up in a group of 4 rooms surrounding a courtyard with a fountain and outdoor seating. We had a party of 6 and had 3 rooms; room 25, 27 and 28. The rooms were very similar, in size and amenities, but 25 and 28 had queen size beds with a separate day bed and 27 had twins with a bench. There are wood stoves in the rooms and they placed an electric heater in our room too. There are very high ceilings and the room is painted yellow ochre. The best part is the windows, one overlooking the courtyard, one overlooking the horse corral and another overlooking a small shared front porch. (25 & 26 share and 27 & 28 share). This was the "last" building at the end of the cobble path and very quiet, but the furthest walk to the main buildings (a few hundred feet maybe, not even 1/8 mile?)

The bath is simple, a tub shower with plastic curtain and vanity sink. As with most Ecuadorian plumbing, a trash basket for all toilet paper, which cannot be thrown in the toilet. The only toiletries on offer are a bar of soap and a plastic packet of shampoo. There is a nice table next to the vanity for holding supplies. Another thing to note- face clothes are not used here traditionally and therefore not provided unless requested.
We had an odor or sewage near the bed on our first night, which is quite far from the bath, so we can only speculate it's near the leach field or a pipe servicing this building (it is on the down hill side of the building) We didn't notice this on the second night, so it might have been a plumbing problem that was quickly corrected. Additionally, the horse started before dawn prancing near his oats dish in the corral and this sounds just like people rolling luggage above you. It took me a while to figure out what it was since there is no one above you! This went on off and on all morning from 4:30-6:30 till I looked out the window and noticed the horse. ( boy, those hooves are loud and reverberate on hard packed ground!) I took a video of him and when he spotted me in the window, he moved on! So if you are in this room or room 27 and it bothers you I'll bet if you make some noise or flash you light or cameras flash before bed, he'll move to the other side and stay there.
Each night they light the woodstove for you and put a hot water bottle on your bed, so even though it's very cool in the evenings, because of this and the very heavy bed covers, and we slept very well.

Service: Was excellent and very efficient. Everyone working here seems to want to please the guests and our Spanish was poor, so we couldn't do a great job communicating our needs, but they worked hard to understand us and when our guides made a request on our behalf they responded very quickly to requests! The manager was always available and we felt as if we were visiting someone's home who could not do enough for us.

Dining: Our group had many private meals. Usually a buffet breakfast and set menu dinner with a couple of choices. The food was very well prepared and while they did make some concessions to the US palate of our group, most of the food was very authentic and we enjoyed trying new things and everything was hot and well prepared. We did eat in the main dining room the first night and had a modified menu of Ecuadorian specialties...this was excellent too.

Activities and Attractions nearby: Peguche Water Fall, Peguche artisans village, Parque Condor, Otovalo Market. There is horse back riding offered on site.

  • Stayed: August 2012, traveled with family
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Thank familygoBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 - 107 of 221 reviews

Reviewed September 10, 2012

A beautiful property. We arrived at sunset and refused to have dinner until we watched the show outside.

Little did we know that we had another show inside-- with live entertainment and dancing. Then a eonderful meal, beautifully prepared.

The room was wonderful with its own fireplace--already buring and warm upon our return from dinner....

A wonderful treat

  • Stayed: August 2012, traveled as a couple
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1  Thank edkravcik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2012

This is one of the coolest properties we have visited. It is rich with history; the grounds are incredible; it is very charming. We stayed in the off-season and were upgraded to the room which Simon Bolivar used to occupy (no extra charge). Only one other family staying during our visit. It isn't pristine & a 5-star Marriot, but you won't be disappointed with this unique property. Some of the service wasn't that great, but we looked past this inconvenience. Also, we came back another day just to rent horses for a day of horseback riding. This was a special experience that the kids truly enjoyed (aside from sore rumps).

Room Tip: Ask about the Simon Bolivar room.
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  • Stayed: October 2011, traveled with family
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1  Thank arizona-griswolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

Visited here for a family reunion event. The hacienda itself is charming, but they keep the fires lit with gallons of kerosene so everything has a terrible smell and you are breathing in fumes all the time. The beds are very lumpy and soft, but lots of warm covers which is good since the nights get cool. Warm water in the showers runs out quickly. Definitely rustic, but beautiful grounds! Be sure to check out the view over the llamas and horses. Location is central too.

  • Stayed: July 2012, traveled with family
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Thank skohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2012

We stayed in the Hacienda Pinsaqui for one night because of our visit to Otavalo.

The Hacienda is a historical place from the time of Simon Bolivar (he also stayed in the Hacienda).
On the day you arrive they invite you to the cave where they explain you the historical events near Otavalo and the history of the Hacienda. In between of the explanations they have some native people from Otavalo that play music. (you can buy their CD what is very nice for background music behind a film or slide show).
The people that work on the Hacienda are all from around Otavalo so they help the community a lot.

The staff is very nice and helpful and the restaurant is very nice. The food in the restaurant is very nice.

The rooms itself are old but you can expect that when you book a historical place. You mustn´t expect top luxury. The rooms are big and everything is clean. When it is cold they heat up the fire place.

The surroundings are very nice as well. Around the hacienda are beautiful gardens where they also have hummingbirds.

They have a good breakfast but not great.

Overall we have had a great stay In this beautiful hacienda. A stay for one or two nights to visit Otavalo is definitely recommended

  • Stayed: May 2012, traveled as a couple
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1  Thank Chantalremi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2012

Amazing history and concept but borderline liveable. Questionable cleanliness, care, and partial state of disrepair. We stayed in the Simon Bolivar wing May 2012. The sink and the sheepskin rug were from the same century - the rug was quite disgusting it was so filthy. The restaurant ceiling looks like it's going to fall on your head. Common area decorations are old, crookedly hung, dirty looking. But yet the idea of the hacienda is charming. Victor, the Spanish manager, is very friendly and nice but has budget constraints. Some of the rooms are being renovated, some decently. But no usual toiletries. We had "hello kitty" tissue paper and a plastic rip-off-the-top sample size shampoo. It was like they got it from somewhere else. Grounds were lovely but almost overground and disregarded. A shame it is so rundown. But if you don't have high standards (read very low) definitely interesting for a night.

Room Tip: Stay in the newest renovated rooms for cleanliness but in the old wing for the history and charm (bu...
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  • Stayed: May 2012, traveled as a couple
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Thank MSBall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012

We had the privilege of staying 2 nights at this lovely, historic Hacienda as a part of an Adventures By Disney trip to Ecuador. Our host, Victor, gave us a wonderful walk through the physical compound as well as the history. The grounds and the buildings have been wonderfully restored/maintained through the years. Our suite was quite spacious with very nice decorations, what appeared to be well maintained original wood floors and an adequate bathroom. Because of my companion's allergies we were unable to take advantage of the wood burner and, therefore, the room was somewhat cold and damp. The hot water bottles did take the chill off once we went to bed.
The staff and service were excellent. We had breakfast and dinner each day. The food was excellent. While we were there, a notable Ecuadorian dignitary was there as well. You would not have known this from the way we were treated and accommodated; it was as though we were the only people staying there.
If I were going to make any recommendations at all to the Hacienda they would be: 1) Consider adding at least 2 luggage racks to each room. I felt guilty putting my suitcase up on the lovely bench seat. My companion had to use the table in front of the bench. After one day of having my suitcase on the floor, I was getting into trouble with my back. I suspect this would not be a problem for a younger person. 2) Problem: the beds are too close to the floor. Consider raising the beds at least 6 - 12 inches off the floor. Perhaps adding a box-spring to the bed would solve the issue. Again, I suspect that this would not be as great a problem for a younger person; for me, however, it was difficult getting down to and then up from the bed. Ever if neither of these issues were rectified, I would happily stay here again!!

  • Stayed: April 2012, traveled with family
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1  Thank GlendaS260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda Pinsaqui

Address: Hwy 35 - Panamericana Norte km. 5, Otavalo 100450, Ecuador
Location: Ecuador > Imbabura Province > Otavalo
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 14 Hotels in Otavalo
Price Range: $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Pinsaqui 4*
Number of rooms: 20
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Also Known As:
Hacienda Pinsaqui Otavalo
Hacienda Pinsaqui Hotel Otavalo

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