I have called this hotel a day prior and was given some prices by the receptionnist, in English (because he told me he speaks English). I confirmed the information with him many times but had a bad feeling at the end of conversation. It turns out he didn't give me the correct price and, in front of his manager, told us what we were saying was illogical! I know, very bad customer service. some of us wanted to go to another hotel, but we were tired from the long trip to Guayaquil and just wanted to settle. So we stayed there 2 nights. The bathroom was terrible and definitely needs some renovations. Lot of patch up work everywhere. The AC was not working properly. Only good thing about this hotel is the breakfast at the near restaurant. Waiter was nice and the food was better than we had in Salinas and Cuenca. Also, it has a nice location, downtown, close to multiple attractions. However, next time I go to Guaya, will look for another hotel.
- Official Description (provided by the hotel):
- HOTEL LAS PEÑAS is located in the Commercial and Financial area of the city. 10 minutes from International Airport J. J. De Olmedo and surrounded by the principal tourism places like: Pier 2000, Iguanas Park and Las Peñas Neighborhood and Puerto Santa Ana. The Hotel has 30 different rooms totally equipped: Single, Married, Double, Threefold and Fourfold. Cafeteria “Las Peñas”, Room Service, Laundry Service and Telephone Service. ... more less
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