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“pleasant stay”

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Howard Johnson Hotel Guayaquil
Ranked #15 of 61 Hotels in Guayaquil
Pine Grove, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“pleasant stay”
Reviewed February 21, 2014

We enjoyed our stay here. The rooms were clean and nice, the staff very helpful, shuttle convenient/ was even waiting for us after more than a 2 hour delay!We were too tired to go out first night so did the buffet dinner, it was reasonably priced and very good. Great coffee shop right outside. Overall pleasant stay.

Room Tip: It was a bit noisy but as traffic lessened so did the noise.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twink7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Gerente at Howard Johnson Hotel Guayaquil, responded to this review, February 25, 2014
Google Translation
Reciba un cordial saludo de parte del Equipo Howard Johnson Guayaquil; para nosotros fue un gran placer tenerle como nuestro huésped. De antemano agradecemos sus comentarios en tripadvisor.com. Nos agrada saber que nuestros servicios fueron de su satisfacción. Lo invitamos a seguir disfrutando de nuestro portafolio de servicios muy pronto, será un placer atenderle.
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408 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
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English first
Montreal, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 21, 2014

Just a short free shuttle ride from the airport, Hojo's is located a 3-5 minute walk from the large and modern Mall Del Sol. It's located in a part of town where there are many office buildings and restaurants. I was not bothered by anyone as I walked around the area and it was fascinating to see the hustle and bustle, the profusion of young professionals in business suits, the smartly dressed ladies and the late model cars. If you are a coffee lover, there's a coffee shop you should try, called Sweet & Coffee. It's just outside the side entrance/exit to HoJo's and they have great Cappuccino. I went there in the evening and in the morning. There was a steady stream of some of the city's upwardly mobiles and the plugged in teens and young adults.

Watching all this, it's clear that Ecuador has come a long way and there will be no stopping it's progress and evolution. Exploring the mall was also a revelation. For the first time visitor to Ecuador, it's worth seeing.

Back to HoJo itself, The staff were very helpful, no matter whether it was at the desk, the bell boys or, the people in the restaurants. The room was well appointed and clean.

The only reason I did not give a five star rating is that the breakfast is not included in the price of the room and, at Cdn$15.00 per person, it's expensive for what you get.

All in all, I would stay again, but not eat breakfast at the hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Gerente at Howard Johnson Hotel Guayaquil, responded to this review, February 24, 2014
Dear Guest,
Receive warm regards from Howard Johnson Guayaquil's Staff; it is fantastic to know that you had such a great time in our city, thank you for sharing your opinion on tripadvisor.com. We are thrilled to hear that you enjoy it; at the same time we really appreciate your comments about our breakfast buffet cause every effort possible to delight our guests will me made. Once again thank you for your comments and we are looking forward to see you again soon.

Sincerely,

Patricia Lozano Restrepo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin Ireland
Level Contributor
86 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 27, 2014

Stayed here for one night before going to Guayaquil airport.
Great hotel . Lovely room with bath and shower in one.
Great selection on tv channels. Staff helpful.
Breakfast not great the only letdown. Lots of food had run out and wasn't replenished.
Great location beside mall del sol.
Shuttle available to and from airport very convenient
Stayed in Sonesta across the street last time but Howard Johnson was better value for same location so I would stay here again

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinkie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, General Manager at Howard Johnson Hotel Guayaquil, responded to this review, January 30, 2014
Google Translation
Reciba un cordial saludo del equipo Howard Johnson Guayaquil, para nosotros fue un gran placer tenerle como nuestro huésped. Muchas gracias por sus comentarios acerca de nuestro Hotel en tripadvisor.com. Una de nuestras grandes motivaciones como profesionales de la hospitalidad es la satisfacción de nuestros huéspedes en cuanto al servicio que ofrecemos por lo que extendemos disculpas hacia Usted por el servicio recibido en el momento del desayuno. Gracias por compartir su experiencia con nosotros, lo esperamos muy pronto.

Sinceramente,


Patricia Lozano Restrepo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 26, 2014 via mobile

I visited HJG with my wife and two small daughters after arriving in Guayaquil 24 hours before our outgoing flight to Galapagos. The hotel is close to the airport, and they allowed pre-booking of free airport shuttle pick-up with a friendly driver and wifi-equipped bus. Process couldn't have been simpler.

On arrival, we found a hotel at a much higher standard than the Hojo reputation in USA might have suggested. Lovely common areas, nice restaurant, friendly and smiling staff, and fresh natural juice/coffee/snacks offered while we waited to check-in. Despite arriving several hours before check-in time, our room was already ready since we scheduled our airport pickup time. We really appreciated this, since we have two small children. Bellhops "flirted" with our little girls and kept them entertained during check-in, which was sweet and above the call of duty.

We found the room to be smallish but very comfortable with above-average bedding and appointments. Bathroom was clean and in great working order. TV featured premium satellite service with dual-language option (really helped us find tons of English options for the kids and movies for us later in the evening). Wifi was free, strong, and reliable.

The location is a safe, five-minute walk from Mall del Sol, which has a huge food court and a ton of shopping options to keep you busy during the evening. There is an ATM in the lobby, but there are more just outside the side door of the hotel. You'll also find several bars and restaurants less than 2 minutes on foot in the "common zone" between Hojo and the cluster of hotels next to it.

Overall this was a fine stay. It's maybe not top luxury, but it's really nice and friendly. Location is a big plus. Recommended.

Stayed January 2014
Helpful?
1 Thank Ultramodern1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, General Manager at Howard Johnson Hotel Guayaquil, responded to this review, January 30, 2014
Google Translation
Reciba un cordial saludo de parte del Equipo Howard Johnson Guayaquil. De antemano agradecemos sus comentarios en tripadvisor.com, es para nosotros un placer saber que se sintió a gusto y que pudo disfrutar a plenitud de su estadía. No dude en contactarnos directamente en caso de necesitar algo especial para hacer su próxima visita lo mas cómoda y placentera posible.

Cordialmente,

Patricia Lozano Restrepo
Gerente General
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uk
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 1, 2014

Curved round wing-sail exterior of building looks good from outside - true - excellent location - true - but now what's Rong,son about the Howard Johnson! Beware! First, the doormen are generally friendly and quick to take your luggage but you risk dents and scratches on your car if you let them, like they damaged mine! Second, the room is of the minimum standard you would expect at this two or three star level - nothing more. Think about what minimum means; curve is good for light but makes room smaller. Third, the buffet breakfast is poor by international standards - cold cofee, only cold scrambled eggs, no beans; and the buffet lunch has very limited main course - pasta only - but good salad and no alcohol on Sundays. And no alcohol for dinner on Sundays either, or in the bar afterwards. Quite Strange for an international hotel! There are local rules about these things I understand but this is no way an International hotel with international standards for room, food, service or facilities. No pool. No spa. No business room. Room internet ok but why suffer all the rest for that? I was a business traveller there for three weeks so I think I had enough experience of the place to give this review. The Sheraton is literally next door, and for a little more, a whole different world of experience, and then you have the Hilton, which is just up the road but not much and again, a little more makes a big difference. The Howard Rongson staff don't speak English, the Howard Rongson charge the earth for inferior standards and service, and the Howard Rongson is simply the Rong place unless you want to get ripped off! I also am concerned about using my credit card here because it was somehow copied during my stay and several thousand pounds removed but not using the original physical card. Somehow, though, my bank says that a physical card was used to remove my cash from the atm. You have been warned. Beware!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank s4essene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Gerente at Howard Johnson Hotel Guayaquil, responded to this review, January 3, 2014
Dear Guest: Thank you for taking the time out of your schedule to let us know about your experience at Howard Johnson's Hotel. Your feedback is extremely valuable to us, that is why we took all the necessary measures about your suggestions you kindly mentioned us.
Our best regards,

Patricia Lozano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puerto Vallarta, Mexico
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 27, 2013 via mobile

We always stay here when we fly in to Ecuador. This hotel is about 3 minutes from the airport. Also, right across the street from the mall. There are also TONS of restaurants within walking distance. Also, the customer service is awesome. The front desk speaks English & will have a van pick you up & take you to the airport! The rooms are also very clean & have wifi.

Stayed December 2013
Helpful?
Thank Travellgirll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Howard Johnson Hotel Guayaquil, responded to this review, January 3, 2014
Dear Guest,

Greetings from Howard Johnson's Hotel Staff in Guayaquil. Thank you for sharing your opinion on tripadvisor.com.

It is fantastic to know that you are a frequent visitor of our beautiful city. We feel delighted to hear that you had a great experience everytime at our hotel and also that you enjoyed the comfort of our rooms.

Once again thank you for your comments and we are looking forward to see you soon again.

Sincerely,

Patricia Lozano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salinas, Ecuador
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 2, 2013 via mobile

Having spent the day travelling, we wanted something close to the airport. We used their shuttle to pick us up purely as it was easy to arrange. You need to let them know when you arrive so they can be there. Everthing is spotlessly clean and the staff are also quite helpful in testing out your Spanish.

Stayed December 2013, traveled with friends
Helpful?
Thank PeterandJane357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Howard Johnson Hotel Guayaquil, responded to this review, January 3, 2014
Dear Guest,

Please receive kind regards from Howard Johnson's Hotel Staff in Guayaquil.

It was a great pleasure to have you as our guest, thank you for your recent review of our hotel on tripadvisor.com. We are delighted to hear your opinion about our Team and Hotel Facilities.

Thank you again for your comments and we are looking forward to your next visit to our City.

Best Regards,

Patricia Lozano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel Guayaquil

Property: Howard Johnson Hotel Guayaquil
Address: Juan Tanca Marengo Avenue | Plaza Del Sol, Guayaquil 090150, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Guayaquil
#8 Business Hotel in Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Howard Johnson Hotel Guayaquil 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The hotel is located only 3 minutes from the Jose Joaquin de Olmedo Airport and half a kilometer from Mall del Sol, the biggest mall in the city. This hotel has modern accommodations in the main commercial and financial area of Guayaquil. It features a health club, free WIFI as free parking as a guest. Rooms at Howard Johnson Guayaquil are luxuriously decorated and furnished with comfortable beds and feathered pillows. They come equipped with air conditioning, LCD cable TV, a coffee machine and a work desk. Room service is available 24/7. Wellness facilities include a Finnish sauna, jacuzzi and a gym. Check In: F&B zone offers buffet breakfast, and sit-down lunch and dinner. National and international dishes can be ordered for dinner, accompanied with a selection of delicious wines. There is also a Sushi Bar. Free Wi-Fi is provided on the shuttle service that runs every 30 minutes to the airport. ... more   less 
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Also Known As:
Howard Johnson Guayaquil Hotel Guayaquil
Guayaquil Howard Johnson

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