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“Howard Rongson Hotel Beware!”

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Howard Johnson Hotel Guayaquil
Ranked #15 of 59 Hotels in Guayaquil
uk
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Howard Rongson Hotel Beware!”
Reviewed January 1, 2014

Curved round wing-sail exterior of building looks good from outside - true - excellent location - true - but now what's Rong,son about the Howard Johnson! Beware! First, the doormen are generally friendly and quick to take your luggage but you risk dents and scratches on your car if you let them, like they damaged mine! Second, the room is of the minimum standard you would expect at this two or three star level - nothing more. Think about what minimum means; curve is good for light but makes room smaller. Third, the buffet breakfast is poor by international standards - cold cofee, only cold scrambled eggs, no beans; and the buffet lunch has very limited main course - pasta only - but good salad and no alcohol on Sundays. And no alcohol for dinner on Sundays either, or in the bar afterwards. Quite Strange for an international hotel! There are local rules about these things I understand but this is no way an International hotel with international standards for room, food, service or facilities. No pool. No spa. No business room. Room internet ok but why suffer all the rest for that? I was a business traveller there for three weeks so I think I had enough experience of the place to give this review. The Sheraton is literally next door, and for a little more, a whole different world of experience, and then you have the Hilton, which is just up the road but not much and again, a little more makes a big difference. The Howard Rongson staff don't speak English, the Howard Rongson charge the earth for inferior standards and service, and the Howard Rongson is simply the Rong place unless you want to get ripped off! I also am concerned about using my credit card here because it was somehow copied during my stay and several thousand pounds removed but not using the original physical card. Somehow, though, my bank says that a physical card was used to remove my cash from the atm. You have been warned. Beware!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank s4essene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Gerente at Howard Johnson Hotel Guayaquil, responded to this review, January 3, 2014
Dear Guest: Thank you for taking the time out of your schedule to let us know about your experience at Howard Johnson's Hotel. Your feedback is extremely valuable to us, that is why we took all the necessary measures about your suggestions you kindly mentioned us.
Our best regards,

Patricia Lozano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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415 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Puerto Vallarta, Mexico
Level 5 Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 27, 2013 via mobile

We always stay here when we fly in to Ecuador. This hotel is about 3 minutes from the airport. Also, right across the street from the mall. There are also TONS of restaurants within walking distance. Also, the customer service is awesome. The front desk speaks English & will have a van pick you up & take you to the airport! The rooms are also very clean & have wifi.

Stayed December 2013
Helpful?
Thank Travellgirll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Howard Johnson Hotel Guayaquil, responded to this review, January 3, 2014
Dear Guest,

Greetings from Howard Johnson's Hotel Staff in Guayaquil. Thank you for sharing your opinion on tripadvisor.com.

It is fantastic to know that you are a frequent visitor of our beautiful city. We feel delighted to hear that you had a great experience everytime at our hotel and also that you enjoyed the comfort of our rooms.

Once again thank you for your comments and we are looking forward to see you soon again.

Sincerely,

Patricia Lozano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salinas, Ecuador
Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 2, 2013 via mobile

Having spent the day travelling, we wanted something close to the airport. We used their shuttle to pick us up purely as it was easy to arrange. You need to let them know when you arrive so they can be there. Everthing is spotlessly clean and the staff are also quite helpful in testing out your Spanish.

Stayed December 2013, traveled with friends
Helpful?
Thank PeterandJane357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Howard Johnson Hotel Guayaquil, responded to this review, January 3, 2014
Dear Guest,

Please receive kind regards from Howard Johnson's Hotel Staff in Guayaquil.

It was a great pleasure to have you as our guest, thank you for your recent review of our hotel on tripadvisor.com. We are delighted to hear your opinion about our Team and Hotel Facilities.

Thank you again for your comments and we are looking forward to your next visit to our City.

Best Regards,

Patricia Lozano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 7, 2013

We stayed here after flying into Guayaquil on an evening flight. The hotel is very close to the airport and offered free parking for our rental car. We were greeted warmly by the multi-lingual staff and offered a juice drink while we waited. The lobby was clean, modern, and included a restaurant and bar that we later visited for a late dinner and breakfast. The rooms were also clean, cool, modern, and fully functioning. Very nice beds and showers, with a mini bar and TV. They also included AC, which was nice on the warm night. The staff was very helpful and gave us great directions around the city.

We dined in the bar area for a late dinner where there was an extensive menu to choose from. In the morning, we enjoyed the breakfast buffet, which was $15 per person but well worth it and much better than anything you'd find in the US. Wifi was free and the hotel was very near the city mall.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hmm6789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Howard Johnson Hotel Guayaquil, responded to this review, November 19, 2013
Dear Guest,

Please receive warm regards from Howard Johnson Hotel in Guayaquil; thank you for sharing your opinion on tripadvisor.com. We are thrilled to hear that you enjoy our food at our restaurant and that you enjoyed the comfort of our guest rooms; at the same time we really appreciate your comments about our associates that make every effort possible to delight our guest. Once again thank you for your comments and we are looking forward to see you again soon.

Sincerely,

Patricia Lozano R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oswestry, england
Level 6 Contributor
581 reviews
214 hotel reviews
common_n_hotel_reviews_1bd8 332 helpful votes
Reviewed October 3, 2013

We stopped over after a late flight arrival. We were picked up free by the hotel and in no time were in our room. A good room, very new, well fitted out, two big beds, but we were facing the main road and could hear every car, bang, car alarm, and voice until about 3am. My wife slept through it all, we had just spent 13 hours on planes, but I didn't. Hopefully most rooms are quieter. We were then taken back to the airport in the morning for free again. Decent enough price.

Room Tip: Not facing the main road
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaunsouthern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Howard Johnson Hotel Guayaquil, responded to this review, November 19, 2013
Dear Guest,

Please receive warm regards from Howard Johnson Hotel in Guayaquil; it was a great pleasure to have you as our guest. Thank you for sharing your opinion on tripadvisor.com. We are pleased to hear that you found our rooms fabulous and modern. At the same time we wanted to extend our most sincere apologies for the inconvenience regarding a noisy room. We´ll be delighted to have you back in a quiet-nice room at the back of the building wich is well recomended too. Thank you again for your comments and we are looking forward to your next visit to our City.

Sincerely,

Patricia Lozano R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ecuador
Level 5 Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 4, 2013

We stayed for a few nights while visiting Guayaquil. The staff looked after us. The breakfast included was more than just a continental. It was a nice place to stay. The mall is just around the corner and we had no difficulty walking at night there and back. No pool! Great airport shuttle service.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnythingsFeazable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Howard Johnson Hotel Guayaquil, responded to this review, November 19, 2013
Dear Guest,

Greetings from Howard Johnson Hotel in Guayaquil; it was fantastic to have you as our guest and thank you for sharing your experience at our hotel on tripadvisor.com. We are delighted to hear that you had an enjoyable time and that our associates were very helpful and friendly. Our sinicerly apologies for no pool facility. Once again thank you for your comments and we are looking forward to see you again soon.

Sincerely,

Patricia Lozano R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kearny, NJ
Level 4 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 3, 2013

My second stay there before coming back home to the US. A 3 minute drive to airport every 30 minutes with free shuttle 24hours.
Location is perfect, mall, movies, restaurants all in the area, downtown is a 15 minute drive away.
Rooms are nice size and very clean. I stayed at a Sheraton that is right next to it and also liked it but prefer this one. No complaints what so ever.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jcll93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Howard Johnson Hotel Guayaquil, responded to this review, November 19, 2013
Dear Guest,

Greetings from Howard Johnson Hotel in Guayaquil; it was fantastic to have you as our guest and thank you for sharing your recent experience on tripadvisor.com. We are delighted to hear that you had an enjoyable time. We hope to see you soon on your next visit to our City.

Sincerely,

Patricia Lozano R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel Guayaquil

Property: Howard Johnson Hotel Guayaquil
Address: Juan Tanca Marengo Avenue | Plaza Del Sol, Guayaquil 090150, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Guayaquil
#8 Business Hotel in Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Howard Johnson Hotel Guayaquil 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The hotel is located only 3 minutes from the Jose Joaquin de Olmedo Airport and half a kilometer from Mall del Sol, the biggest mall in the city. This hotel has modern accommodations in the main commercial and financial area of Guayaquil. It features a health club, free WIFI as free parking as a guest. Rooms at Howard Johnson Guayaquil are luxuriously decorated and furnished with comfortable beds and feathered pillows. They come equipped with air conditioning, LCD cable TV, a coffee machine and a work desk. Room service is available 24/7. Wellness facilities include a Finnish sauna, jacuzzi and a gym. Check In: F&B zone offers buffet breakfast, and sit-down lunch and dinner. National and international dishes can be ordered for dinner, accompanied with a selection of delicious wines. There is also a Sushi Bar. Free Wi-Fi is provided on the shuttle service that runs every 30 minutes to the airport. ... more   less 
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Also Known As:
Howard Johnson Guayaquil Hotel Guayaquil
Guayaquil Howard Johnson

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