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“Good friendry and efficient service, clean and higher end hotel”

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Howard Johnson Hotel Guayaquil
Ranked #15 of 59 Hotels in Guayaquil
Montreal, Canada
1 review
“Good friendry and efficient service, clean and higher end hotel”
Reviewed March 18, 2013

We stayed only one night before going to the Galapagos and it was a nice stay. This hotel is close to the airport, it is very clean and has wi-fi. We also took the free hotel shuttle back to the airport, which was nice since it leaves every 1/2 hour. Everything went very smoothly. I recommend this hotel for short stays (since it is a big far from the Guayaquil attractions) or for business.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FelixeSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EstefaniaGranja, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, May 29, 2013
Thank you for taking the time to leave your comments.
Looking forward to have you with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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415 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
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English first
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 2, 2013

Service sucks.
breakfast is terrible.
Rooms are old and seems uncleaned.
hotel personnel just walks into the room, without even knocking the door. Almost got me naked.
Smoke alarm triggered at 1:00am for no reason.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PilsenerX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EstefaniaGranja, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, May 29, 2013
Thank you for taking the time to leave your comments.
Nevertheless we're deeply sorry you had a not so good stay. We're looking forward to know more about it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level 6 Contributor
96 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed January 19, 2013

I was to take the flight the following day and hence used this hotel for the night stay in Sept. 2011. and it sure didn't disappoint. The hotel is very popular in the neighborhood and does justice to that. It has room which are cozy the staff friendly and the food good.
The internet which is my main concern was free.
The next day breakfast was whole some and hence won't complain about the price.
In all for a layover to your next flight you cannot complain with Howard Johnson.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hyginus F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis I, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, March 12, 2013
Thank you for taking the time to leave your comments.
Looking forward to have you with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Playas, Ecuador
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 4, 2013

staff is very friendly, rooms are clean and big, internet is free...and the breakfast buffet is fabulous. What more do you need for an overnight in Guayaquil? Have been staying here as needed for about 2 years and keep coming back!

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank afelts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis I, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, January 10, 2013
We are glad to have you back every single time, thank you for choosing us!

- Luis Izquierdo
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Cuenca, Ecuador
Level 1 Contributor
1 review
Reviewed November 26, 2012

Good place to have a nice and comfortable stay in Guayaquil! Good location, next to a Shopping center and 5-8 minutes from Malecon 2000 and Peñas Neighborhood! Great experience, Highly recommended! GM

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GiovaMosquera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis I, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, November 30, 2012
We are to know that you enjoyed your stay in our city, thank you for choosing Howard Johnson we loved having you here and we are looking forward to have you back with us soon.

Best regards,

Luis Izquierdo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2012

We were told that breakfast was included in the fee, we were charged $50.00 for 2 days of breakfast. There was apps. a 25% tax plus gratuity charge,,,(for NOTHING), so what I thought was going to be a bill close to $220.00 was in excess of $330.00 . Attempted to argue, but no negotiations were available.....we had someone waiting to take us to airport and had limited time to argue. NEVER again.

  • Stayed October 2012, traveled with family
    • Value
Helpful?
1 Thank jlbussler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis I, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, November 20, 2012
Dear Mr. Bussler,

We are concern regarding your comments posted on TripAdvisor and we think the least you deserve is an answer about every one of the issues mentioned.

1. About the breakfast information there must be a misunderstanding since your reservation was made through a website and we do not include breakfast in any of them, this information is not only at the website but on the registration document you signed at the check-in.

2. Our buffet breakfast costs US$14 plus taxes but for our guests we just charge US$10 plus taxes, you consumed 2 breakfast per day during two days, that is a total of US$40 plus taxes (US$48.80)

3. The local taxes are 12% VAT and 10% Service (22%), both taxes are mandatory by the local law and we can’t avoid them.

4. Instead of a negotiation there must have been a better explanation from our staff so you don’t get this bad impression of getting less than what you were expecting.

Please receive sincere apologies on behalf the Howard Johnson Guayaquil family, our main goal is to bring happiness to our guests and we are very sorry that this time we couldn’t reach it.

We would love to have the pleasure of having you back so we can get the opportunity to make it up to you. Thank you in advance for your patience and tolerance.

Best regards.
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London
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 14, 2012

We stayed at the Howard Johnson on our way through to the Galapagos Islands.
One night outward bound and another night before flying back to the UK.

We were looking for something clean, convenient and with all the mod-cons and it certainly didn't disappoint. The shuttle service is quick and easy to find; the taxi's in Guayaquil are worth a try just to give you an adrenaline rush!

The hotel itself is very nice indeed, the rooms are a really good size, cable TV, loads of channels, the beds are huge and very comfortable.
We went and used the spa, which again was excellent with a jacuzzi and sauna.
Just what you want after a long flight.

Having the mall and casino to close was handy for shopping; the restaurant is not going to set the World on fire, but we fancied eating out anyway and the staff were very helpful in recommending somewhere, ordering the taxi and telling up how to get back.

Guayaquil is not what I would call a tourist friendly city; I certainly wouldn't recommend walking the streets alone at night (or even as a couple....a group of 10 would be about right!) As such, the security at the hotel are well armed; which some might find a little scary, personally I found it reassuring.

All in all, a very good hotel.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis I, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, November 20, 2012
Thank you for taking the time to give us feedback about your experience, we are glad to see that we reached our goal which is bringing happiness to your stay.

Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel Guayaquil

Property: Howard Johnson Hotel Guayaquil
Address: Juan Tanca Marengo Avenue | Plaza Del Sol, Guayaquil 090150, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Guayaquil
#8 Business Hotel in Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Howard Johnson Hotel Guayaquil 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The hotel is located only 3 minutes from the Jose Joaquin de Olmedo Airport and half a kilometer from Mall del Sol, the biggest mall in the city. This hotel has modern accommodations in the main commercial and financial area of Guayaquil. It features a health club, free WIFI as free parking as a guest. Rooms at Howard Johnson Guayaquil are luxuriously decorated and furnished with comfortable beds and feathered pillows. They come equipped with air conditioning, LCD cable TV, a coffee machine and a work desk. Room service is available 24/7. Wellness facilities include a Finnish sauna, jacuzzi and a gym. Check In: F&B zone offers buffet breakfast, and sit-down lunch and dinner. National and international dishes can be ordered for dinner, accompanied with a selection of delicious wines. There is also a Sushi Bar. Free Wi-Fi is provided on the shuttle service that runs every 30 minutes to the airport. ... more   less 
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Also Known As:
Howard Johnson Guayaquil Hotel Guayaquil
Guayaquil Howard Johnson

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