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“GOOD EXPERIENCE”

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Howard Johnson Hotel Guayaquil
Ranked #15 of 60 Hotels in Guayaquil
Certificate of Excellence
Lima, Peru
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“GOOD EXPERIENCE”
4 of 5 bubbles Reviewed October 21, 2012

The people in the hotel is very nice! they help you all the time, if you are traveling for business, don't worry, just only tell them your plans and they will help you!
Good food! Very kindly people!
Really you will enjoy it!!!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shellah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    163
    155
    49
    17
    15
See reviews for
57
59
23
229
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Guayaquil, Ecuador
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

We thoroughly enjoyed our stay. The staff was friendly and helpful. The rooms were clean. The location is ideal. There is a mall and many choices of restaurants within walking distance. The shuttle from the airport is also quite helpful.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ramz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis1981, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, September 18, 2012
Thank you for staying with us, it's our pleasure.
We are glad you liked our shuttle service, now we have wi-fi internet access on board so you can keep in touch with your family or business while you're being transported to the hotel or to the airport!

Best regards,

Luis Izquierdo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
184 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

I had to take an early flight to Lima and wanted to stay close to the airport.
We checked in at midnight with the staff very quick and smiley. They offered biscuits and drinks.
They arrange the early (5am) shuttle to take us to the airport without any problems.
Rooms were very clean and comfortable.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ferrere1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quito -Ecuador
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 5, 2012

I travel at leats 6 days every month to Guayaquil GYE, Howard Johnson its by far the best option price/convenience in town.

They must have to think in other Howard Johnson in GYE, because this city has seriour room availiabillity and Hojo its by far the best, reservations must been done at least a week prior.

Kind and friendly service make a difference, rooms with wide space and a dream reppair bed worthwhile.

The only thing to improve are the necessity of a meeteng room and addecuate bussines center,

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sxta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis1981, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, September 18, 2012
Thank you for choosing us, we are glad to see that our mission has been accomplished and you enjoyed your stay :) thank you for the suggestions, we hope to see you back soon.

Sincerly,

Luis Izquierdo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Otavalo, Ecuador
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 10, 2012

We had an wonderful time here at this hotel. The entire staff was kind and helpful. Every part of the hotel was clean. The rooms were very comfortable and everything worked properly. We especially enjoyed getting to relax in the hot tub surrounded by palm trees. A beautiful experience!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MisiFuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis1981, Front Office Manager at Howard Johnson Hotel Guayaquil, responded to this review, August 31, 2012
Thank you for choosing us, we are very glad that you enjoyed your stay and we are looking forward to have you back soon!


Best regards,

Luis Izquierdo
Front Office Manager
Howard Johnson Guayaquil
@hojoguayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miramar, Florida
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 20, 2012

We stayed two nights to and back an overseas trip. Excellent shuttle running every 30 minutes the 24 hours, with an employee waiting at the gate of the Guayaquil Airport with a sign with our name who help us to contact the bus driver.
The hotel is new, modern, well furnished, the room spacious, clean, the bed comfortable, everything very American and standard. The staff was friendly and fast in the checking in and out. There is an excellent huge and modern shopping center just in front of the Hotel, with a good food court and half a dozen of good Restaurants. We will come back if visiting again Guayaquil.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dgaspar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helensburgh, United Kingdom
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 bubbles Reviewed July 15, 2012

I stayed two nights at the Howard Johnson hotel and was not impressed.

Coffee sachets are not automatically placed in the room although a coffee machine and mugs are (which are cleaned with used guest towels using stinky, and probably dangerous if consumed, bathroom cleaning chemicals). You have to ask for coffee sachets - each day. When I asked the second day I was sent a mug of coffee from room service and was given a bill. Naturally refused to sign and sent the coffee back

No bath mat is put in the bathroom unless you ask for it. I asked for one after my shower the first morning as I made my way for breakfast. It was provided, but was removed again when the room was cleaned later in the day, so when I came back at night and needed a shower there was once again no bath mat.

Two bottles of water were placed in the room the first day, but they were not replaced the following day. The rate to stay the second night is not discounted and so the replishments should be complete. Why should guests have to ask for everything that should be included in the room rate?

The service at breakfast and dinner was slow in the extreme. Breakfast was a self-service buffet, but trying to get someone to fill up my cup with coffee was painful. I did not bother asking for a refill as the waiters are very adept at avoiding eye contact. This was true both mornings.

There is inevitably no milk for cereal at the breakfast buffet as the jug they put out is so slow. Ask for them to fill it and it will be made abundantly clear to you that doing so is a great favour.

The food at dinner was tasty, except the "sweet" chicken wings. Yuck! However, It seems that someone needs to go and catch fish before it is cooked. A single course takes an hour to be served. I went to the restaurant both nights and the second night was as slow as the first. If you want your drinking water to be topped up you are better off going and helping yourself. I did and three staff members watched but were unconcerned. Their conversation was clearly far more important than serving a guest.

REMEMBER - If you stay here and take coffee in your room you will most probably be drinking from a mug which was used to wipe the backside of the last guest who stayed in your room. Enjoy!!

Room Tip: Try a different hotel. The Sheraton is suberb just around the corner.
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iainatsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel Guayaquil

Property: Howard Johnson Hotel Guayaquil
Address: Juan Tanca Marengo Avenue | Plaza Del Sol, Guayaquil 090150, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Guayaquil
#8 Business Hotel in Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Howard Johnson Hotel Guayaquil 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The hotel is located only 3 minutes from the Jose Joaquin de Olmedo Airport and half a kilometer from Mall del Sol, the biggest mall in the city. This hotel has modern accommodations in the main commercial and financial area of Guayaquil. It features a health club, free WIFI as free parking as a guest. Rooms at Howard Johnson Guayaquil are luxuriously decorated and furnished with comfortable beds and feathered pillows. They come equipped with air conditioning, LCD cable TV, a coffee machine and a work desk. Room service is available 24/7. Wellness facilities include a Finnish sauna, jacuzzi and a gym. Check In: F&B zone offers buffet breakfast, and sit-down lunch and dinner. National and international dishes can be ordered for dinner, accompanied with a selection of delicious wines. There is also a Sushi Bar. Free Wi-Fi is provided on the shuttle service that runs every 30 minutes to the airport. ... more   less 
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Also Known As:
Howard Johnson Guayaquil Hotel Guayaquil
Guayaquil Howard Johnson

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