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“Nice hotel, walking distance to airport, short taxi ride to sites”

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Holiday Inn Guayaquil Airport
Ranked #2 of 60 Hotels in Guayaquil
Certificate of Excellence
Gainesville, Florida
Level Contributor
264 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
“Nice hotel, walking distance to airport, short taxi ride to sites”
Reviewed March 11, 2014

We stayed at the Holiday Inn Guayaguil Airport on two separate occasions within a week as we transited through Guayaquil and left with positive feelings; here's why.

The HIGA is barely a five minute walk from the airport. It was raining when we arrived and were grateful to having the hotel shuttle there for us. Word of caution: the ride from the hotel back to the airport is much longer because of the circuitous route. If you are physically able, the walk back to the airport will be shorter than the shuttle.

The hotel itself pretty much gleams from outside to inside. The lobby was modern and seemed like a nice place to hang out and use the effective WiFi. The staff at the desk was effectively bilingual (English/Spanish), friendly and efficient.

The room was nicely furnished and clean. The room darkened well and was quite. The bed was firmly comfortable but the feather pillows too mushy for my taste.

The breakfast buffet was nice but a poor value.

Taxi rides to nearby attractions were mostly less than $5.

Overall, we were pleased with the HIGA and would return under similar circumstances.

Room Tip: The walk back to the airport will be faster than the shuttle if you are physically to haul your lugg...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank doctorbobster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier M, Gerente at Holiday Inn Guayaquil Airport, responded to this review, March 16, 2014
Dear Doctor Bobster,

Great to have received your visit from Gainesville and for sharing your impressions about our services.

One note on the drop off shuttle service, soon we will have direct access to the flight terminal and both trips will take aproximatelly 2 minutes.

Cordially,

José Luis Morejón / General Manager
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587 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
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Ciudad de Guatemala, Guatemala
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 10, 2014 via mobile

Impressive location, within walking distance to the airport. Excellent breakfast buffet, nice pool and gym and very amicable staff. Will be my base for all my business in Guayaquil. Major attractions nearby also.

Stayed March 2014, traveled on business
Helpful?
1 Thank CarlosGMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier M, Director General at Holiday Inn Guayaquil Airport, responded to this review, March 16, 2014
Dear Carlos GMF,

It has been a pleasure to host another client from Central America; thank you for your observations in regards to many of our service and your excellent experience will be the fuel to recharge enthusiasm and professionalism into our entire team.

Awaiting your prompt return, yours cordially.

Holiday Inn Guayaquil Airport
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Blossvale, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 7, 2014

We arrived late at night in Guayaquil and were extremely grateful the hotel sent their shuttle to pick us up. From our arrival the staff were very attentive to our needs. We needed a little relaxation prior to sleep so we spent some time in the restaurant/lounge/bar area. Very nice and again the staff were very friendly, helpful with the language barrier. Actual room was way more than I expected. Large, quiet, comfortable with all the amenities. Very nice bed! We ate breakfast and the food was excellent! Freshly squeezed fruit juices, freshly baked rolls, fresh fruit, eggs to order and waffles cooked by staff not self-serve as in other hotels serving a continental breakfast. Staff went out of their way to ensure we were comfortable in a new country.
We stayed at this hotel again the night we left Ecuador. Again, from our first steps onto the property the staff was attentive to our needs. Room was immaculate, comfortable. Manager suggested a splendid local seafood restaurant, The Red Crab, for dinner and provided us with a car/driver familiar with the city to take us there and back. The food there is incredible! So fresh and flavorful.
I have to say I would highly recommend this hotel if you visit Guayaquil either on business or as a starting point for a wonderful Ecuador vacation. We loved the room, the value and the staff's attentiveness. Great hotel!

Room Tip: We stayed on two separate nights and thus had two different rooms. Both rooms we stayed in were gre...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lasoret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David V, Revenue Analyst at Holiday Inn Guayaquil Airport, responded to this review, March 10, 2014
Dear lasoret,

Thank you for your kind review. We are delighted to know that you had a great experience with us.

It is always a great motivation for us to receive such positive compliments like yours, and to hear we have been able to exceed the expectations of our guests.

We trust that we will have the opportunity to welcome you again in the near future.

Kind regards,

David Vallet
Revenue Analyst
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Cuenca, Ecuador
Level Contributor
210 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed March 4, 2014

We loved everything about this hotel. We had stayed the night before at a hotel in Miami on our way to Ecuador and we liked this hotel better! This hotel provided someone to pick us up at the airport the late evening of our arrival. We had lots of luggage and they were so gracious and efficient. The desk staff was friendly and helpful and the next morning, we ate in their on site restaurant. A good variety of choices and very friendly staff. I would recommend this place!!!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sanguinewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David V, Revenue Analyst at Holiday Inn Guayaquil Airport, responded to this review, March 10, 2014
Dear sanguinewanderer,

Thank you for your review, we are pleased to know that you had a great experience during your stay.

We would like to thank you for your recommendation and comments regarding our shuttle service, staff and restaurant.

We look forward to welcoming you back!

Best regards,

David Vallet
Revenue Analyst
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Cuenca, Ecuador
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 28, 2014

We were moving to Cuenca the end of January. It was myself, my wife and our two dogs; an 8 year old pug and a 6 year old lab. It was already late by the time we got to the hotel and we were all exhausted as it was sometime after eleven PM.

We were told when we made the reservation through Expedia that is was a Pet Friendly Hotel. All they said was that we couldn't feed the dogs in the room. Well, when we got there it was a completely different scenario. We were informed that we couldn't have our dogs with us in the room at all, and that they would have to spend the night a hallway behind the kitchen.

My wife was so upset that she was going to sit in a plastic chair with them all night so that I could get some sleep as I hadn't had a good nights sleep in days. Well we did have a travel crate for the Lab, but because of the Brachycephalic syndrome that the pug bread has, we had to bring him in the cabin with us. And because of that, we had to abide by the conditions of the airlines. So he was kept in a carry bag that was smaller than he was and was cramped the whole flight and we couldn't bear to think they would keep him in that all night.

Well, the night manager called the Hotel manager to get special dispensation in our case but he would not budge. So the night manager came up with another solution that satisfied us so that we could sleep, but by morning they had been moved to someplace else again. We were upset and that is why I am giving them a POOR rating. I don't know if it was a breakdown in communications or what. It was relayed to me to be pet friendly and I don't know about you, but our pets are an extension of our family, and to have the complete lack of respect for them was appalling to us.

As far as the rest of the accommodations, they were just average and didn't justify the extremely high overall cost.

I would not stay here again, dogs or no dogs.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bucky53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Guayaquil Airport, responded to this review, March 15, 2014
Dear Bucky53,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are sincerely sorry to read about your negative experience you have had during your stay. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare
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Singapore
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 21, 2014

My two adult sons and I spent the night in transit at the Guayaquil Airport Holiday Inn. After a 28 hour flight from Singapore it was a delight; a mere 5 minute leisurely walk from the airport, we were met by friendly staff, efficiently assigned our rooms which were clean and quiet - had a wonderful meal at the lobby restaurant - and got a great rest prepared for our onward Galapagos journey.
Absolutely a great choice for an overnight stay irrespective of arrival/departure plans.

Would highly recommend the Guayaquil Airport Holiday Inn.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skingen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David V, Revenue Analyst at Holiday Inn Guayaquil Airport, responded to this review, February 28, 2014
Dear Skingen,

Thank you very much for your review, we are happy to read your positive comments about your stay with us.

It is good to know that you had a great and relaxing experience after a long flight.

We look forward to your next visit, and thank you for recommending us.

Best regards,

David Vallet
Revenue Analyst
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Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 20, 2014

Located just next to the airport, hotel is very convenient if you travel with kids. Rooms are neat, clean and comfortable, price is not so good, rooms rate including bfast is a little bit expensive.

What is outstanding is the location, airport next to you, bus terminal only 100 metres from you, supermarket crossing the street and main mall and hospital just 5 min by car.

Food is good but expensive, room service menu is short and few options available, however they are open to prepare something that is not in the menu.

Free shuttle service from hotel to Mall del Sol (mall).

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALeon77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David V, Revenue Analyst at Holiday Inn Guayaquil Airport, responded to this review, February 21, 2014
Dear Mr. ALeon77,

Thank you for taking the time to share your experience with TripAdvisor Community.

We are glad that you found our rooms neat, clean and comfortable. We are also happy to read that you enjoyed our food and nearby facilities and attractions as you mentioned.

Regarding variety of our room service menu and prices, we appreciate your feedback, and want to let you know that areas involved have knowledge of your suggestions.

Best regards,

David Vallet
Revenue Analyst
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Additional Information about Holiday Inn Guayaquil Airport

Property: Holiday Inn Guayaquil Airport
Address: Av. De Las Americas, next to International Airport Jose Joaquin de Olmedo, Guayaquil 090150, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 60 Hotels in Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Guayaquil Airport 3.5*
Number of rooms: 122
Official Description (provided by the hotel):
Up scale full service property opened in July 2013 to cater corporate and leisure travelers lodging needs. Our service staff will extreme their efforts to always better serve you the Ecuadorian way. ... more   less 
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