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“To bad this hotel wasn't closer to the waterfront.” 3 of 5 bubbles
Review of Hilton Colon Guayaquil

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Hilton Colon Guayaquil
Ranked #9 of 59 Hotels in Guayaquil
Certificate of Excellence
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“To bad this hotel wasn't closer to the waterfront.”
3 of 5 bubbles Reviewed September 3, 2013

The interior was very nice but bad location . You cant really walk to anything especially if traveling solo- The restaurants, bar and breakfast choices were great and the rooms very well kept. I chose this hotel because it was convenient to the airport.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RitaJane21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,110 reviews from our community

Traveler rating
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    119
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
Greenville, South Carolina
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed September 1, 2013

Stayed four days on business. Property is well maintained & appointed. Friendly, attentive staff. Not in the best neighborhood, but proximity to airport is a big plus. Airport shuttle more than adequate. Prices in the hotel restaurants are a bit over the top given what's available nearby, though convenience and variety make up for it. Wifi varies by floor and location - there's always a signal, but you'll change from "guest" to "restaurant" to "meeting room X" as you move about. Laundry service met expectations. < USD 5 to Malecon 2000 by taxi.

Room Tip: Odd numbered rooms seem to be quieter as they face a side street or pool area.
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  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed August 29, 2013

Beautiful, modern hotel, 5-10 minutes from the airport. Large rooms, beautiful pool, numerous excellent dining choices, directly attached to a small, high-end shopping mall. Great spa and exercise room. Only downside was uneven staff. Some of the staff were quite friendly and incredibly helpful, while others clearly communicated that any requests were an imposition on their time. When we checked in and asked for a QUIET room, they put us in one directly below a room under renovation, so we had to listen to power saws and dropped tools for several hours. The front desk insisted that there were no others available but, after a visit to the manager, another room magically appeared. Also, the room across from us put their room service dishes out in the hall, and the dirty dishes remained there for over 24 hours. When we put ours out, they were picked up within 30 minutes. This hotel could clearly benefit for a more rigorous, and consistent, staff training, which is why I didn’t give it 5-stars.

Room Tip: The higher up the better
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Tshark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
157 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

If you want a Hilton while in Guayaquil this one will do fine. It is what you would expect - large, lots of tourists, quite efficient, clean, several restaurant choices, nice hotel architecture with great high ceilings, not enough elevators for even semi-busy times (so much so that there is an automatic. recording saying "sorry to have kept you waiting" when you finally get a spot after having been bypassed a few times). Beds are comfortable, bathrooms are good - great mirror over the sink completely surrounded by light, a nice touch. AC seems to be turned off in the night - we got pretty hot after midnight even though we had it set on cold. The neighborhood used to be quite rough and still is, although apparently the arrival of this hotel is beginning to improve things. But you still need to be careful - never hail a random taxi on the street, walk in pairs during the day and don't carry anything that looks stealable - like a purse or fancy jewelry.

Room Tip: Soundproofing is very good - on one visit we were next to the elevator and didn't get disturbed.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WashingtonTraveler21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden Prairie, United States
1 review
2 of 5 bubbles Reviewed August 26, 2013

Hotel in general smelled very musty. Staff could not communicate with me in English and therefore I could not understand them. Price of hotel was very expensive for what you received. I am overall disapointed in our stay at the Hilton Colon.

  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kern K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
Level Contributor
107 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed August 17, 2013

The Hilton Colon Guayaquil is a large, modern building close to the airport. There is a large front desk and check in moves very quickly. The lobby is large and attractive. There are restaurants with a large delicious buffet breakfast. The restaurant is open 24 hours. The food is very good and reasonably priced. There is also a cafeteria for sandwiches.

The rooms are large, quiet with clean bathrooms and large televisions. The beds are very comfortable. There is an hourly shuttle service to the airport.

There is an outdoor swimming pool.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank klkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonguayaquil, Hilton Colon Guayaquil at Hilton Colon Guayaquil, responded to this review, September 9, 2013
Dear Guest

We are so glad you felt pleased and satisfied during your stay with us. We certainly wish you can come back soon. Best regards

Hilton Colon Guayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed August 2, 2013

We had booked our trip through Genera Tours, This was the last stay of our tour. Every other plan/reservation was perfect. When we arrived, the hotel could not find our reservations that were previously confirmed. They apparently were overwhelmed by several conventions they had. They never apologized or even offered us a glass of water. General Tours arranged, at the last minute, to find us far superior accommodations at the Oro Verde Hotel.

Room Tip: Triple check your reservations if you plan to stay here
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Stayed July 2013, traveled as a couple
Helpful?
Thank wyoung22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Colon Guayaquil

Property: Hilton Colon Guayaquil
Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Guayaquil
#4 Spa Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#8 Family Hotel in Guayaquil
#10 Romantic Hotel in Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Colon Guayaquil 4.5*
Number of rooms: 294
Official Description (provided by the hotel):
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 
Reservation Options:
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton

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