As was the case with an earlier reviewer I stayed here for one night when returning from a Galapagos cruise.
Frankly, after three weeks away, I just wanted to get home and this no doubt affected my enjoyment of my stay at the Hampton Inn, but it does has some good points:
1. Its location, which is central and close to places of interest
2. Exceptional, helpful, Reception and Lobby staff, but service deficiencies elsewhere
3. Large, comfortable, clean and well appointed rooms (plus a good sized bathroom)
4. A voucher for a free beer each in the Sports Bar (if you can find it!) There is also a happy hour during which drinks are half price.
On the other hand this is a commercial style hotel concentrating on accommodation rather than food and beverage services, and it shows. The sports bar (ground floor and right at the back of the hotel) could have been fun. It was staffed while I was there by two attractive young waitresses dressed in striped umpire shirts and very short skirts, but they had absolutely no idea about service and just stood around looking pretty. Had I been a famous footballer no doubt the service would have been transformed.
The restaurant was more like a cafeteria, had a limited menu, and sullen service. I decided on a steak and fries and that is what arrived. It was a very small steak and, other than the fries, there was nothing whatsoever accompanying it. Not even a slice of tomato or a lettuce leaf! Poor! I asked to see a wine list but the prices were extortionate.
Breakfast was very limited, at least by British standards, and the coffee was lukewarm and stewed.
- Official Description (provided by the hotel):
- Business-oriented hotel - Downtown, 2 mi from airport. ... more less
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- Also Known As:
- Hampton Inn By Hilton Guayaquil-Downtown Hotel Guayaquil
- Hampton Inn Guayaquil
- Guayaquil Hampton Inn