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“Beautiful Hotel with free shuttle”

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Sonesta Hotel Guayaquil
Ranked #5 of 61 Hotels in Guayaquil
Certificate of Excellence
Santo Domingo, Dominican Republic
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful Hotel with free shuttle”
Reviewed February 12, 2013

Pros:
Location,
Free Shuffle Every 30 min,
View from my room,
Beautiful room,
staff was very lovely

Con:
Mini bar @ room was too pricey but I guess not touching the minibar is a golden rule for travelers

Room Tip: If you are on a budget, stay away from the minibar!!!
See more room tips
  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review, February 14, 2013
Dear Guest,

We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil

Thank you for writing us. Your comments are extremely important because they help us to continue providing the best service that our guests deserve.

Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon.



Best Regards
Santiago Galárraga
General Manager
593-42-595900
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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832 reviews from our community

Traveler rating
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    61
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Canada
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 2, 2013

We enjoyed three nights at the Sonesta Hotel in Guayaquil. The room was spotless and quiet, the staff extremely pleasant and the food was great. The buffet breakfast was excellent and changed every day. We also enjoyed dinner in the hotel restaurant - great sea bass! We were impressed with everything.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MicheleCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review, February 4, 2013
Dear Guest,

We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil

Thank you for writing us. Your comments are extremely important because they help us to continue providing the best service that our guests deserve.

Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon.

On behalf of our team, thank you very much.


Best Regards,

Santiago Galárraga C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 16, 2013

This is an amazingly lovely hotel in a wonderful location in Guayaquil, Ecuador. We have stayed twice and each time was very lovely. The food is good, it is quiet, rooms are large, bathrooms well appointed, TV's work, with English channels too!
And they are extremely friendly! secondly visit was on the eve of my birthday. A few minutes after settling in our room the hotel chef knocked on the door with a personalized, wonderful tasting cake and b.d. greeting!
Hotel is attached to the biggest mall I have seen in SoAmerica! :) Very close to the airport.... Wonderful way to pass the time....

Room Tip: all the rooms we have stayed in seem quiet so I would not be too concerned about it. Corner rooms h...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mazbarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review, January 25, 2013
Dear guest,

It is a pleasure for us to greeting you and express our appreciation for your preference.

We would like to remind you that our priority is the satisfaction of our guest and we are really happy for have been part of this special day. Your evaluation is important to let us know your opinion about our service quality, wich will help us to continue granting you great experiences.

Sonesta Hotel Guayaquil is at your disposal and you are always welcome. We hope to see you soon.

If you have any question, suggestion or aditional request, please contact us, we will be grateful to assist you.

Best regards,

Santiago Galárraga C.
General Manager
593-42-595900
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South East London
Level Contributor
357 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed November 22, 2012

We stayed here on our way to the Glapogas and again on our way back. The hotel is excellent. and really convenient for the airport. Our room was large, clean, with all the trimings. Had a great night's sleep both times.
Also, we were able to store luggage safely in the store room whilst we were in the Galpogas. The staff were really helpful, polite and friendly, particularly in the dining room and at reception.
The food at dinner was excellent but the breakfast was a little disappointing.
Good gym and swimming pool and a direct lift into the shopping mall and other restaurants.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stephanie058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland Park, Florida, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 21, 2012

Great Hotel!!! You can tell as soon you get there it is a brand new property, I was in Guayaquil for business for the first time and this stay exceeded my expectations. First, it is conveniently located very close to the airport (great airport by the way) and a friendly hotel shuttle picks you up at the terminal. This Hotel is sited in one of the best shopping mall in Guayaquil. It is a huge mall with a gigantic food court. Also, there are several restaurants and a big supermarket, many stores and movie theaters.
I only used the Hotel restaurant for breakfast because I had to leave early. This restaurant opens at 6:00 a.m. with a decent buffet with local dishes (including ceviche) and a great variety. The service at the front desk was excellent and the rooms are great; I stayed in a very spacious double bed room. I was worried about the noise but it was very quiet, even though the hotel is close to the airport. The bathroom was very clean with everything you need. In general the Hotel is well kept. The Hotel has a new and well equipped gym and a spa. The internet is not bad.

Room Tip: Careful with taxis.. Only used hotel transportation
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tommy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zürich
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 20, 2012

Taking advantage of the weekend deal for one night (possible on Fridays, Saturdays and Sundays), it turned out a surprisingly nice experience. It's right next to a big shopping mall to catch up with daily amenities while travelling.

The relatively new hotel has excellent staff, great equipment, and is spotlessly clean.The only thing we would not consider perfect may be the relatively small swimming pool .

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisTobias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 13, 2012

I stayed in this hotel for a night. I expected more after read all about this hotel in there website and Tripadvisor.
Room had nice veiw.
I liked little special touches in the bathroom - little toiletry bag to take home. Also was nice to find in the room complimentary 2 bottles of water.
Breakfast was just o'k, nothing "spectucular".
I hoped for a bathtub in the hotel of this class, but did not get it - shower only.
In the morning, when I asked for the cab to go to the Terminal (bus station), hotel staff called a very ugly old car for me (without any signes on it) and I sure did not enjoy that ride.
This new hotel could do better than that.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tatiana76131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review, October 18, 2012
We are grateful for having the time to let us know your comments. It is very important for us to know how was your stay with us. Your evaluation will help us to continue improving our service that our guests deserve. We hope to see you soon. If you have any question, suggestion or additional requests, please contact us, we will be happy to assist you.

Kind regards,

Santiago Galarraga C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Hotel Guayaquil

Property: Sonesta Hotel Guayaquil
Address: Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil 090150, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 61 Hotels in Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Guayaquil 3.5*
Number of rooms: 110
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