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“Ok for a couple of nights...” 3 of 5 bubbles
Review of Hotel Castell

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Hotel Castell
Ranked #34 of 59 Hotels in Guayaquil
London
Level Contributor
137 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Ok for a couple of nights...”
3 of 5 bubbles Reviewed June 10, 2011

I stayed here for two nights on business in May 2011. The hotel has four stars on the front, but it's not a four star hotel. My room was small and pokey, with a single window high up in the wall. There was no hot shower on either day. The bed was hard as a rock.
On the up side it was clean and the air con was efficient but loud; wi-fi was good.
The restaurant was cheap and the food adequate, but had a loud TV in the background. Breakfast buffet was basic but the bread was fresh. Staff were friendly.

  • Stayed May 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JayneLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    4
    12
    18
    4
    3
See reviews for
11
4
2
18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Santiago, Chile
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed October 9, 2010

Hotel Castell is close to the airport, the Convention Center and several malls.

The price was very convenient, the room was clean and comfortable. The bathroom was adequate in size, with a nice hot shower with good pressure. The free WiFi and the air conditioning never failed.

There was a small "bussiness center" next to the restaurant with two computers which were free for the guests' use.

The restaurant was good and the breakfast, consistently good.

The staff was first rate; they were always efficient, kind, reliable and utterly professional. Given the semi-state of siege in the whole of the country at the time of my stay and the pervading insecurity in the streets of Guayaquil, it was not safe to go out by foot so the recommended way to go out of the hotel was using reputed taxi companies. The hotel staff did a great job in securing these vehicles every time there was a need for them. The taxi fares were quite cheap.

All in all, a very good stay in a hotel to which I would come back happily. Highly recommended. Guayaquil may have not been a very safe place at the time of my sojourn, but this hotel is a haven.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank eguirald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Castell

Property: Hotel Castell
Address: Cdla. Kennedy Norte Av. Miguel H. Alcivar y Pumpilio Ulloa esquina | Cdla. Kennedy Norte Av. Miguel H. Alcivar y Pumpilio Ulloa esquina, Guayaquil 090150, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #34 of 59 Hotels in Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Castell 3*
Number of rooms: 48
Official Description (provided by the hotel):
In the most exclusive area of ​​Guayaquil, 3 minutes of "Jose Joaquin de Olmedo", "Convention Center" and 10 minutes from the majestic "Malecon 2000" International Airport. The financial center and most important city business. Surrounded by shopping centers like San Marino, Policentro, Mall del Sol, national and international restaurants, galleries, museums and main tourist attractions of the restaurant ciudad.Nuestro "Mrs. Moon" offers delicious national and international dishes, with a warm personalized attention (open from 7.00 AM to 10.30 PM). Cyber ​​Business Center, computers with free Internet available to our customers, meeting rooms available for business meetings and conferences; free and immediate medical care with mobile Eko Kennedy Clinic, private 24 hour security, private parking free of charge, laundry and ironing service executive taxis 24 hours, all rooms include buffet served in Dona Luna restaurant style breakfast. ... more   less 
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