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“loved it”
Review of Hotel City Plaza

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Hotel City Plaza
Ranked #17 of 61 Hotels in Guayaquil
Certificate of Excellence
Vancouver, Canada
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“loved it”
Reviewed August 12, 2013

great hotel downtown me and my 18 year old daughter stayed here one nite and loved it the room was huge and had a balcony the hotel is on a main road was very busy we loved sittin on the balcony at nite with a drink and watch life go by we felt safe at all times very proffesional staff and very welcoming great brekky buffet the room was very clean except the balcony it could use a good cleaning on the floor we loved our stay and would go back again

Room Tip: get the corner room on the second floor if u like to watch people when the door is closed it is...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review, August 19, 2013
Dear Guest,


We highly appreciate your comment. Your good comments inspire us to move forward.

We are happy to hear that your stay was excellent.

We look forward to count with your visit soon.


Sincerely,


Sales Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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124 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bray Ireland
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 4, 2013

We overnighted here before our trip out to the Galapagos. It was typical city hotel with large rooms and all the faciities you'd expect. Food was adequate at breakfast & dinner. For us the main attraction was it's proximity to the Malecon which was in party mood the afternoon we were there ! It was also very easy to reach the airport from there. Would be happy to stay there again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DympnaBrayIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review, August 19, 2013
Dear Guest,

Thank you for your comments. We like to know that your stay at Hotel Cityplaza was wonderful.

We are pleased that you enjoyed the tourist places in the city of Guayaquil.

Look forward to your return soon.


Sincerely,


Sales Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 28, 2013

I agree with the assessment of Trysh except that in my case, the hotel didn't press me to use their minibus. It was ready to go straight away. It was in 'as new' condition, the charge was $5 which was not much more than a taxi and the driver was proficient. Also, the hotel didn't charge me when it collected me from the airport. That was included in the tariff.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sifr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review, July 31, 2013
Dear Guest,

We highly appreciate your comment! It is a pleasure to offer a shuttle service in Airport - Hotel. We are happy to hear that your stay was excellent.

We look forward to count with your visit soon!


Best regards,


Sales Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 16, 2013

Stayed here in July 2013. This hotel is well located and only a 5-7 minute walk to the Malecon. It is impecably clean and comfortable with all the amenties you would expect for a 3.5 or 4 star hotel in Australia. The staff are very friendly and helpful and all speak excellent English. While the hotel is on a busy corner my room had double gflazing which meant I did hear the noise. Only black mark against them was that they insisted that I used their car service to take me to the bus terminal telling me it really wasnt safe for me to hail a taxi in the street (I have been travelling in Ecuador for 5 weeks and havent had a problem before). I acceded and then it took 25 minutes for the car to arrive and the driver was rude and a dangerous driver. However what I really didnt like is that he demanded to be paid even before the taxi reached its destination. So by all means stay at the hotel but dont use their car service!

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trysh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review, July 19, 2013
Dear Guest,

Thanks for your valuable comment. We are pleased to hear that our staff was appreciated and that you enjoyed your stay in our hotel.

We recommend the taxi service from a private company that is our confidence, which we suggest guests to arrive safely at your destination.

We hope to receive your visit in your next stay in Guayaquil.

Kind regards,

Sales Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Coast, Florida
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed June 28, 2013

We booked Hotel Cityplaza and booking.com and mentioned we were arriving at the airport at 8 p.m. We didn't even tell them an airline or flight number,but they were there waiting for us with a free shuttle to the hotel.

The next day, they helped us with van reservations to Manta. Very attentive service and helpful staff. Food in the restaurant was also very good.

Thank you to Roberto in the restaurant and Walter at the front desk for their kind attentions and help.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarolR55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review, July 19, 2013
Google Translation
Estimado Huésped,

Muchas gracias por compartir tan gentil comentario. Nos encanta saber que su estadía en el Hotel Cityplaza fue maravillosa y haberle ayudado en su viaje a Manta. Para nosotros es una gran satisfacción haber llenado sus expectativas como hotel.

Será un gusto poder atenderlo en su próxima visita a Guayaquil.

Saludos cordiales,


Departamento de Ventas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington dc
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 14, 2013

Hotel city plaza is located very close to the Jose Joaquin Almeida airport. The taxi ride at 7:30 pm was only $10, and late at night ny friend paid only $3! My higher fare was due to the fact that I arrived around rush hour time. Room and bathroom were very clean and the junior suite # 301 was in the corner of the building with a queen sized bed. There was some traffic noise filtering in through the glass windows but was not noticeable with the AC on. Lighter sleepers may want to request a room at the back of the building.Breakfast was included and had all the usual cereals, juice bread fruit etc. and was quite adequate. The rooms do not include a coffee maker. Two bottles of water were provided complimentary for guests. Staff was very pleasant and spoke English. I only stayed one night on my way to the Galapgos. Wifi was also free. The neighborhood looked a little run down and if you want to stay where you want to walk around at night then stay on the main Avenue 9 de Octobre near the Hampton Inn. But since I had an early morning flight this hotel was very convenient. Trip back to the airport was only $5 with four passengers.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kc1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review, June 27, 2013
Dear Guest,

Thank you very much for your comment!

We´re pleased to hear that the friendliness of our staff was appreciated and that you enjoyed your stay in our hotel. We´re glad that you liked our American breakfast buffet.

We hope you visit us soon.


Kind regards,


Sales Department.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 5, 2013

We were looking for something nice to stay in Guayaquil before our trip to the Galapagoes as some reports on TA indicated that it was a very safe place. (This turned out to be completely unfounded and we enjoyed Guayaquil.) We took a van from Cuenca and were dropped at the hotel, which is located in the city center. We were impressed with the hotel from the moment we walked in. Courteous and helpful staff. Very nice large and clean room. We were on the first floor above the lobby on a busy street, however, the street noise did not disturb us at night (and I'm a light sleeper). They gave us info to the malecon, which was wonderful and the iguana park. We got back to the hotel late in the day and rather than look around for a place to eat, we had dinner at the hotel. Very nice restaurant, good food and attentive staff. The breakfast included with the price of the room is probably one of the best we've had on the trip, including quiche. They made sure we had a safe taxi to the airport in the morning. All in al a great place to stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jozy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCityPlaza H, Sales Department at Hotel City Plaza, responded to this review, March 6, 2013
Dear Guest,

Thank you for your comments. We like to know that your stay at Hotel Cityplaza was wonderful.

We are pleased that you enjoyed the tourist places in the city of Guayaquil.

Look forward to your return soon.

Best regards,


Sales Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel City Plaza

Property: Hotel City Plaza
Address: Boyaca 922 y Victor Manuel Rendon | Boyacá 922 y Víctor Manuel Rendón, Guayaquil n/a, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #17 of 61 Hotels in Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel City Plaza 3*
Number of rooms: 42
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