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“Excellent location, view, food” 4 of 5 stars
Review of Hotel Park

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Hotel Park
Ranked #6 of 23 Hotels in Rovinj
Certificate of Excellence
Ljubljana, Slovenia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent location, view, food”
4 of 5 stars Reviewed July 9, 2014

Really enjoyed staying in Hotel Park, the location is excellent, the best in Rovinj I believe. The food was excellent (we had breakfast and dinner in the hotel) and the dinning room was one of the nicest one at the hotels we've been till now (and we were in hotels all over Croatia) with a georgeus view! We also liked the hotel free offers like the city tour, the monastery tour, the coastal walk etc. Please give our regards to Lili the tourist guide, she is really great!
The rooms are Ok and the stuff is nice, but the location , the view and the food you won't regret.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank r r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 16, 2014
Dear rachman2014,

It is so nice to hear that you enjoyed your stay at the Park Hotel and that you managed to take full advantage of our services, including our varied complimentary entertainment program. Thank you very much for appreciating this, we will gladly pass on your compliments and regards to Lili.
We hope that all the nice memories of the time spent with us will bring you back to Rovinj again.

Best wishes from the Park hotel team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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759 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
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Wimbledon
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 9, 2014

If we return, we would only stay here when it upgrades the facilities and customer service. Rating gets a 3 purely for the location but sense they are a little arrogant because of that, the rest doesn't live up to the hype on the group web site. Reception staff seem to be in a socialist time wharp which seems to suit some European visitors wanting sedation! This hotel had more can't do policies than I would expect from this apparently highly rated group - welcome to a bizarre regime - awful.
Chambermaids were a delight, bar staff reasonably helpful and friendly, restaurant staff.....ummm, couldn't get lovely local iced tap water in a jug with dinner which really annoyed! If the staff here are trained in any concept of Tourism service the majority haven't upgraded their skills. Both the hotel and Croatian Tourism/Education need to revise their standards.

No tea or coffee making facilities in the room, no ironing facilities either (there is a laundry service - no surprise). Requested an iron and board - "we don't do that" So getting used to this negativity was spoiling our pleasure. Their brochure "FORBIDS" you from connecting any electronic device in your room and there's no WiFI connection in any room - there is however internet access via 2 dated PC's in the lobby/reception area - it's free but you can't book a time slot and that was tedious. Reading back, I think I'm being generous in my 3 score!

Whilst we are very fit, the huge leg lift to get into the minute bath for a shower must be a concern for anyone with mobility issues - and there were a lot of over 60's on our first week - don't know how some people coped. The commercial assumptions made at this hotel are archaic and I hope they will consult with experts to make their proposed upgrade professional to world class travellers and visitors.

Room Tip: They're just raking it in until it closes for complete redevelopment - don't go unless you g...
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  • Stayed June 2014, traveled with friends
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
2 Thank MLH2384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 11, 2014
Dear MLH2384,

Thank you for choosing hotel Park for your recent visit to Rovinj and for sharing this review. I am very sorry to hear that you had such a comprehensively disappointing experience. It sounds like the numerous positive reviews of our hotel on Tripadvisor have led you to certain expectations which we were unable to fulfill, and I am very saddened to hear that. Since you have identified quite a few negative points that are standard related, I would like to remind you that hotel Park is currently a three star hotel and that the lack of some in room amenities brought up in your review (such as the coffee and tea making facility and the ironing board) are not likely to be found in most Central European three star hotels. Our staff is usually very friendly and tries to offer alternatives when faced with challenging requests; it is certainly not in our service culture to offer “No” as an answer. However, if you have experienced unfriendliness from our Reception staff, I deeply apologize as that does not reflect our usual level of service.

Having said all of that, I must admit that I was very sorry to understand that you are doubting our capability of upgrading the property in a professional manner. I would like to point out that our hotel company Maistra is one of the leading hotel companies in Croatia and presently operates 10 hotels, 8 tourist resorts and 7 camps. Four- and five-star hotels and resorts constitute the basis of the market repositioning of the destination and the company itself. Hotel Monte Mulini, one of the two five star properties of Maistra, is a member of the prestigious hospitality organization The Leading Hotels of the World. To be considered for inclusion in The Leading Hotels of the World, a hotel must meet the most exacting standards with respect to accommodations, service, cuisine, employee behavior and facilities - in short - all aspects affecting guest comfort, convenience and mood. Our second five star property - hotel Lone- is the first hotel in Croatia to become a member of Design Hotels™.
We have no reason not to believe that hotel Park will be another successful story and we would be glad to have you as our guest again so that you can experience our highly personalized service and our innovative and competitive facilities.

Sincerely

Tihana Milas
Marketing assistant & PR coordinator
Maistra d.d.
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Telford, United Kingdom
1 review
3 of 5 stars Reviewed July 9, 2014

Our first holiday to Rovinj was excellant. The Old Town is unforgetable and the gentle stroll up to the church is well worth the effort. There are some some great restaurants to visit in the evening on the way up to the church with fantasic scenery with good wine and food and is well worth setting aside an evening to really enjoy this experience. A visit to Red Island is a must at 40 kuna return on the ferry, make a day of it, fantastic place to swim, sunbathe and a very nice lunch.
We stayed at Hotel Park, the ambience was very good but the absence of evening entertainment let it down. We hope to return to Rovinj again but in a different hotel.
There is a great Iriish bar located on the main shopping St. very cosy with a good selection of beer, cocktails and a very nice Irish whisky.

Room Tip: Well worth paying a little extra for a sea view room.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Basil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 16, 2014
Dear Basil B,

Thank you for choosing hotel Park for your recent visit to Rovinj and for taking the time to post your review. We are happy to hear that you have enjoyed Rovinj so much, but a little sad that you have been let down by our hotel. We do offer live music entertainment, you must have missed it somehow.
We hope you change your mind and give our hotel another try, we would love to have you as our guest again.

Warm wishes from Park team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
worc,s
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 6, 2014

Stayed at the hotel park 5 star location wonderful scenery of Rovinj. Yes hotel a little dated especially the bedrooms but everywhere else ok. Staff helpful and friendly. Rovinj is beautiful totally unspoilt , beaches lovely not sandy though so take reef shoes Sea clear lots of jelly fish but they do not sting . Drinks cheap at hotel and resort cocktails £3 in our money. If you get the chance visit Venice for the day it was beautiful, yes a 2 hour crossing but it was a lovely smooth journey.
Highly recommend Rovinj resort , even the hotel was worth it for the location alone .

Room Tip: Ask for sea view
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  • Stayed June 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank annWorc_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 8, 2014
Dear annWorc_s,

We have such a privileged location situated right on the seaside with direct views of the old town and the harbor. It is undoubtedly one of the greatest locations in Rovinj, and we are happy to read that you have enjoyed it so much. Thank you for choosing hotel Park for your recent visit and for sharing your review, we hope your travels bring you back to us soon again.

Best wishes from Park Team
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Addlestone, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed July 3, 2014

Came back from this holiday last Saturday. This hotel has one of the best outlooks I have ever had - and I have been to a fair few places. Now on to the rest - the hotel has definitely seen better days and is very dated. The room and bathroom was comfortable but dated although the bed was one of most comfortable beds I have slept in - really got a good night's sleep and I don't usually sleep well on holiday. We had a side sea view which we were very happy with as we did not pay extra for the sea view and thought we would be looking out at the trees at the back! We did hear that the hotel will be demolished and a 5 star built in its place. We will return regardless!

The view from the terrace bar is absolutely stunning and spent quite a lot of time over a drink or coffee just admiring the view.

Another good thing is that we did not have to get up at the crack of dawn to get a sunbed. We usually went down to breakfast at 9.00 and hardly any of the sunbeds were taken although I think that will change in July and August. The food was OK, the breakfast was really good and the omelettes were great - there must have been about 5 eggs in them. The evening meals were not so good they started off OK but seemed to deteriorate as the days passed. The menu at the pool bar could be improved upon - not a lot of choice. The food is so cheap to eat out so we had a few meals out. Four very good restaurants a 5 minute walk from the hotel and loads of restaurants about a 15 minute walk into the centre. Loved the centre of Rovinj - lovely little cobbled streets.

We found the staff at the hotel to be really pleasant especially Valiborka and Samanta at the pool bar. The ladies in the terrace bar were really pleasant also - sorry cannot remember their names.

There is not much of a beach at Rovinj - if you come out of the hotel and turn left there is a nice walk by the sea - there are sunbathing areas on the rocks with ladders to get into the sea. There is only a very small pebbly beach near the Hotel Lone.

At the time we were there there was a Salsa festival. It was nice to see the dancing but the tickets for the venues were sold at our hotel and most days it was like Piccadilly Circus and very noisy- there were far too many people coming and going and so was not as relaxing as we thought it would be.

All in all we will definitely return to this hotel (not salsa festival week - lol) although it is a 3 star and the Lone and the other hotel next door (can't remember the name) are 5 stars - they have not got the view. Also there is free Wi-Fi but only works in reception - not a problem - also they do supply pool towels for free which we didn't know about before we left - otherwise would have left the towels at home and had more room for the shoes - ha! ha!

PS if you smoke there is a kiosk just outside of the hotel, turn right walk down the ramp, cross the road and you can't miss it - it's called "Tisak".

Room Tip: We had quite a nice room (254) - although not overlooking town - overlooked part of the marina and...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Carmen045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 7, 2014
Dear Carmen045,

Thank you for taking the time to write such a detailed review following your recent stay at the Park hotel. Wow, a five star rating means that you must have loved our hotel despite the fact that there were some disappointing experiences in between and that our property is dated. As you have mentioned in your review and as we have already announced in our previous responses, our hotel company Maistra has ambitious plans to introduce and develop a new set of five-star luxury products in Rovinj, hotel Park being one of them. It will take some time, though, before this plan is put in action. We are pleased to read that because of our extraordinary location you will return regardless.

At the Park hotel we take pride in our hard working and dedicated staff. Thank you so much for recognizing their efforts, I will make sure your compliments reach our entire team with special recognition to Valiborka and Samanta who both made your stay so special. Moreover, we are sorry that your stay coincided with Salsa Festival if you were seeking for a more relaxing holiday. We are aware that this event can get a bit loud and crowded but our guests usually love to be entertained by professional dancers and we hardly receive any complaints because of that. Since it is a yearly event, before you next stay with us I suggest you check the dates of the event with our reservation team in order to avoid repeating the unpleasant experience.

Thank you once again for being our guest, we really look forward to welcome you again.
Warm wishes from Park team
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Bath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2014 via mobile

Myself and three friends have just returned from Hotel Park, after a 6 night stay. They were accommodating, able to offer us a great welcome and when we eat at Gourmet Wine Restaurant, just below the hotel along the promenade, we were entertained by a lovely waiter named Davor Novaković, who made it an experience to remember and a memory to keep, as a reminder of why this resort, and this hotel, were special. He was professional, attentive and fun, and we would recommend anyone to try this venue for a special treat - we returned twice, not bad, when there were so many great places to eat in Rovinj. Thank you Hotel Park and thank you Mr Novaković

Stayed June 2014, traveled with friends
Helpful?
2 Thank Gilly017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 3, 2014
Dear Gilly017,

Thank you for such an amazing review of your stay at Park hotel. We are so excited to hear that Davor made your stay so memorable and special. Thank you! It makes such a difference when we manage to connect with our guests. Despite how magnificent a hotel or its setting may be, what truly matters is how you felt while being our guest and judging from your feedback Davor succeeded in making you feel very special. Needless to say that your comment was shared with Davor and the rest of the team.

We hope you will give us the pleasure of hosting you again.
Warm wishes from Park Team
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Redditch, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 2, 2014

Stayed 14 nights in June, very impressed with the location although far to many boats in the marina to take a decent picture. (Only 15 minutes walk into the town)
The hotel is a bit dated outside but decor inside very good, we were lead to believe a new 5* hotel is to be built on the site after the end of next season.Choice of food and quality excellent both at breakfast and dinner but, having said that, there were several reasonably priced restaurants nearby. Ideal location for both walkers and cyclists. Possibly the only down side was the room and bath/shower being a little on the small side otherwise adequate.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Herodsfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 3, 2014
Dear Herodsfoot,

Thank you for choosing hotel Park for your two week holiday and for posting your review here on Tripadvisor. Our hotel is being operated by Maistra - one of the leading hotel companies in Croatia. Maistra has ambitious plans to introduce and develop a new set of five-star luxury products and offers in the region. In compliance with the set goals, hotel Park will be completely renovated in the coming years.
We are truly glad that even though you found our hotel in need of restyling, you assigned us a great rating and you have enjoyed our food and our top location.
We hope your travels bring you back to Rovinj,we would love to welcome you back to Park hotel.
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Additional Information about Hotel Park

Property: Hotel Park
Address: I. M. Ronjgova 11, Rovinj 52210, Croatia
Phone Number:
Location: Croatia > Istria > Rovinj
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Rovinj
#7 Family Hotel in Rovinj
#11 Romantic Hotel in Rovinj
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Park 3*
Number of rooms: 202
Official Description (provided by the hotel):
Offering a lively atmosphere and relaxing privacy with a great view of the Old town, Hotel Park sits right above the seaside promenade, between the Marina on one side and the centennial forest park on the other. ... more   less 
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Also Known As:
Park Hotel Rovinj
Hotel Park Rovinj

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