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“Excellent Hotel in a lovely resort”

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Hotel Laguna Parentium
Ranked #2 of 33 Hotels in Porec
Certificate of Excellence
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Hotel in a lovely resort”
Reviewed October 6, 2013

My wife and I stayed here for a week at the end of September/ early October and I must say how impressed we were with the hotel. We have no complaints at all regarding the hotel. The rooms were spacious, clean and comfortable (Room 137). There was plenty of choice regarding the food at both breakfast and evening meal. The hotel also had a wellness centre with an indoor pool, gym, saunas and stream room which was a lovely place to relax if the weather is not to good.
The hotel is situated in the very picturesque Zelena Laguna resort, which is about a 45min walk to the town of Porec, although there are regular modes of transport including a road train, bus or boat which will get you there in about 10mins.
The only slight disappointment we had was that as we went right at the end of the season, the majority of bars and restaurants had closed, also we were limited as to which excursions were still available. Also it is worth noting that as the season draws to a close the transport to and from Porec gets more and more sparse.
But overall we would have no hesitation in recommending this hotel based on our experience, although the very latest we would be tempted to go would be the middle of September.

Graeme B

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Graeme B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plavalaguna1, Manager at Hotel Laguna Parentium, responded to this review, January 13, 2014
Dear guest,

Thank you for your lovely and detailed review about your stay at our Hotel Parentium. We appreciate both your positive and negative comments about the food and drinks offer, wellness centre and our town Porec in general.

We have to say that towards the end of the season there is less choice within many services as you yourself have noticed and the reason for that is that many of these services are private-owned.

Having said that we hope to see you again any time soon then during the peak season!
Best regards

The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (71)
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English first
Blackpool, England, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 2, 2013

I stayed here towards the end of August 2013 and it was fantastic. The hotel was very clean, the pool area was lovely with enough sunbeds, the wifi worked very well and the food was very nice too.

The staff were very helpful and friendly, especially the animation team who were a bunch of students but very professional and did a great job.

My only gripe was that the tea was not very nice and although there were several flavours, only one was black tea and I wasn't impressed with it. The food wasn't always hot - just warm, but it was still very nice if you can get past this.

Porec itself is a beautiful little town and you're only 5kms south in a big complex which includes lots of other hotels - but it didn't feel like a complex as you might expect.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
2 Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plavalaguna1, Manager at Hotel Laguna Parentium, responded to this review, January 13, 2014
Dear guest,

Thank you very much for reviewing your stay at our Hotel Laguna Parentium here on Tripadvisor! We are very delighted getting to know you have enjoyed your stay with us and liked most of our service such as the cleanliness, the pool area and the food.

We will start working on our tea offer in order to satisfy our British clients too!

Inviting you to come again and be our guest at the Parentium or also another facility we send our best regards!

The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 1, 2013

We were looking forward to visiting Porec, after a lovely week in Dubrovnik last year. We were not disappointed with the location of the Parentium, the lagoon is quite beautiful, with superb views across the Adriatic. Regrettably not all aspects of the hotel matched the location. Our greeting from the reception staff was efficient but not warm or welcoming, and we found this to be the case with most of the staff. On one occasion we went for a cocktail to a nearby bar, however, a few minutes from the hotel the heavens opened and we were soaked wet through. We returned to the hotel, where my wife slipped on the floor, due to having wet feet, and none of the three reception staff on duty even asked if she was ok, never mind coming to help. This indifferent service was not uncommon, at breakfast one morning we had tea, I asked the young waiter for some cold milk, to be told "the milk is in there", we were sitting on the balcony, I had to ask him to bring us milk in a jug..! Our fellow guests were 99% from Germany and Croatia, and in most cases the staff did not appear to be used to having English guests, this was reflected in the language difficulties. The hotel facilities, from the spotlessly clean rooms, to the pools with free towels and lots of hot tubs were excellent, as was the nightly professional entertainment, although there were two nights when the advertised artists failed to appear..
The biggest disappointment was the food, which whilst plentiful was only average. Breakfast was good with a huge range to suit all tastes. We just felt that dinner was a case of less would have been better, with in most cases rather plain food being served. The exception was when we upgraded to the A La Carte restaurant, which was excellent. We were given a 75 Kuna voucher towards the bill. I would have rated the hotel as good had the option been available.

Room Tip: 1. Go on the 'fish picnic' to Rovinj, a great day out. 2. Go to Lake Bled in Slovenia, supe...
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  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plavalaguna1, Manager at Hotel Laguna Parentium, responded to this review, January 13, 2014
Dear guest,

Thank you for reviewing your stay at our Hotel Laguna Parentium here on Tripadvisor. It is our pleasure to know most of our services were satisfactory for you but we do consider also your critics about our food offer and a bit cold hotel staff.

We will try to use them as constructive and improve those services in order to satisfy you (maybe again!) or other British guest we might have in the future.

Best regards
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Szombathely, Hungary
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 26, 2013

Very good location, beautiful, organized environment, wonderful view, cleanliness, comfort, tranquility, abundant, rich, delicious food choice. Beverages at an additional cost, but the breakfast is with champagne. Both bar offers a wide range of beverages. 3 affordable restaurant can be found directly nearby. Everywhere is free WiFi, in the room is a bathrobe and slippers, safe. The beautiful swimming pools are not seawater.
Some minor comments: regrettable that there is no full board, the staff of the reception and the restaurant are a little surly and the hotel interior design, furniture of color and atmosphere are a bit grim.
Therefore can not recommend the rooms in the -1 and the E0 level. There are not in the hotel children's pool.
Overall, there is an excellent hotel, meets almost every need. I highly recommend!

Room Tip: View of the pools rooms, on the first floor and above: with very nice view
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank globussavaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plavalaguna1, Manager at Hotel Laguna Parentium, responded to this review, November 10, 2013
Dear guest,

Thank you for choosing our Laguna Parentium and especially for reviewing it here on Tripadvisor. It is our great pleasure and honour getting to know most of our service (cleanliness, food and drinks choice, hotel personnel, location) met your expectations and thus helped you to spend a nice holiday within our facility.

We are looking forward to seeing you again any time soon!

Best regards

The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 25, 2013

This hotel far exceeded my expectations. Never having been to Croatia before, I did a bit of leg work before booking this hotel. Liked the reviews it got and that it had been recently refurbished was a plus point for me. Traveling into Porec via Pula, was not that exciting, was wondering what to expect. Reception area was lovely, room was spacious with a good sized balcony and clean, with what looked like a brand new never been used bathroom. The pools and jacuzzi s were lovely with a stunning sea view. The sunbeds were ultra comfy with the big spongey cushions on them. It has sauna and steam rooms, along with an indoor swimming pool and heated stone loungers, all pretty amazing after a hard day sun bathing.

Now for the food, all I can say is, its the best hotel food that I can ever remember eating. Fish and meat dishes a plenty, all of high quality, absolutely 1st class. Normally, we would go out for a meal a least one night of our holiday, we didn't do that here. They had a Gala dinner on one night, don't know why, as every night in my opinion was a Gala Feast Dinner.

I have never written a review before, but felt I had too for this hotel. If I had one gripe, and really its a very small one, it would be about the people who must get up really really early to put their mark on the loungers that overlook the sea, only to find that they don't turn up until about 11.00am, to go away for lunch for 3 hours and then come back for an hour. The hotel should really try and sort this out.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
2 Thank ladolcevita89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plavalaguna1, Manager at Hotel Laguna Parentium, responded to this review, November 10, 2013
Dear guest,
What a rewarding review :) Thank you for all your kind compliments regarding most of our services within our Hotel Parentium and its Wellnes center. This review of yours is even more gratifying considering the fact (as you already said) you don't really write reviews.
The issue with loungers is a recurrent one we have and we are trying to work on it.
Looking forward to seeing you again any time soon we send our warmest regards!
The Hotel Management
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Leeds, W Yorkshire
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed September 25, 2013

We have just returned from a week at this lovely hotel and I can only reiterate what other people have said about it. The hotel is spotlessly clean, modern and very comfortable. It is situated on a beautiful peninsula where pine trees edge the coast line and the views are amazing. We had a sea facing room on the third floor, overlooking the pool area and the sunsets were the best I have ever seen. Our room was very spacious with a large bathroom/wet room with rain shower and a huge bed which was extremely comfortable. Guests are provided with towelling dressing gowns and slippers for use around the pool or in the spa area. You can book treatments in the spa or just use the various saunas, steam room or indoor pool and gym between 7am and 9pm. The surrounding area is purpose built with hotels and camping and feels very safe. You can get into Porec easily by ferry - from the nearby jetty directly into Porec marina (20 kunas each way although if you booked the return journey you got a discount of 25%), local bus from the top of the road 15 kunas each way or via the little train (20 kunas each way). Excursions can be booked in the hotel also - either through your holiday rep or at the Atlas booking office situated in the reception area. This includes a full day trip to Venice - transfers to and from the hotel included. We didn't experience any problems with bagging a sunbed - there were always plenty available, although some were reserved by the usual towel fiends at "silly o'clock" each morning, it was totally unnecessary. The pools are unheated, but very refreshing after a hard morning of sunbathing. The food in the hotel was plentiful, if a little repetitive but that is my only gripe. Staff were pleasant and friendly generally, although the reception staff were rather standoffish, they could do with smiling a bit more and interacting with guests. The rest of the staff - waiters, waitresses and cleaners made up for this though. Wifi is free in the hotel, but only works well in the internet cafe area, where the signal strength is strongest. There are plenty of lovely walks around the area - along the coast either way is beautiful and there are small shops and cafes in the vicinity. One piece of advice regarding visiting Pula - there is no free reciprocal health care in Croatia, so EHIC cards are useless. If you need to see a doctor you have to visit the hospital in Porec which has an tourist clinic with multi-lingual staff. It is 50 kunas to see the doctor and then the cost of any medication in addition to that. It can work out very costly but it can all be claimed back through your travel insurance - so keep all receipts if you need medical care. We had a brilliant time at this hotel and will definitely be returning.

Room Tip: Sea facing rooms on the 3rd/4th floor have the best views.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank cat2Leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plavalaguna1, Manager at Hotel Laguna Parentium, responded to this review, November 10, 2013
Dear guest,
Your positive review about your stay at our Laguna Parentium is a very pleasant and rewarding one for us. Getting direct feedback from our guests and especially feedback such as yours motivate us to keep on going further trying to give the best possible service we can (even if difficult at times).
We do hope this wasn't your one and only visit to our facility!
Thank you for reviewing us on Tripadvisor and best regards.
The Hotel Management
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Brussels, Belgium
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 24, 2013

This hotel comes close to get 5 stars as I am concerned. The major pluspoints of this hotel are 1/ the spacious room and bath room with great rainshower. 2/ The situation of the hotel in a laguna with pine trees and close to the lovely town of Porec 3/ Staff: always friendly and helpfull without making you feel uncomfortable. More than OK are the pool area and sunbeds, the leisure facilities
The food dinner and breakfast are very good concidered that this is a big hotel, service is very fluent and eating on the terras with laguna view makes you feel on holidays.
We did not go for the massive excusrions but hired a boat and skipper for a day. We stopped for sightseeing and swimming wherever we wanted and the cost was 3 times an excusion but worth it!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vanlent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plavalaguna1, Manager at Hotel Laguna Parentium, responded to this review, November 10, 2013
Dear guest,
We thank you for choosing our Hotel Parentium and for reviewing it here on Tripadvisor. It is our pleasure to get to know you have thoroughly enjoyed your stay and our services such as the hotel personnel, food and drinks offer and the swimming pool facilities managed to fill up your expectations.
We would like to welcome you again any time soon within this or any other hotel belonging to Laguna Poreč.
Best regards
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Laguna Parentium

Property: Hotel Laguna Parentium
Address: Zelena Laguna, Porec 52440, Croatia
Location: Croatia > Istria > Porec
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Porec
#2 Luxury Hotel in Porec
#2 Romantic Hotel in Porec
#2 On the Beach Hotel in Porec
#4 Family Hotel in Porec
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Laguna Parentium 4*
Number of rooms: 268
Official Description (provided by the hotel):
Istria and Porec are worth seeing at any time of the year, and whenever you come to Hotel Laguna Parentium you will find open doors, comfortable rooms and excellent service. Located on a green peninsula, it offers numerous amenities: two pools, wellness center, fitness, gourmet delicacies...The newly renovated Hotel Laguna Parentium offers through all the year a modern Mediterranean ambient for guests that are looking for special holidays. This hotel, with the longest tradition in the region, is located on a small green peninsula in fairy-tale natural surroundings, ideal for walks by the sea, tranquil lounging on the beach or sunbathing. Two new pools with massage and whirlpools in the terraces are exceptional experiences. You will be delighted by the variety and excellence of our gastronomic offer, which combined with SPA experiences, numerous sports and entertainment activities, will make your holidays unforgettable. ... more   less 
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Also Known As:
Parentium Hotel Porec

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