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“beautiful croatia”
Review of Valamar Crystal

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Valamar Crystal
Ranked #6 of 33 Hotels in Porec
Certificate of Excellence
east sussex
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“beautiful croatia”
Reviewed January 26, 2014

Our 2nd time to Croatia but 1st time to Porec. Croatia never disappoints. Beautiful country amazing scenery with very friendly people. Stayed at Valamar Crystal in September 2013 and enjoyed it so much we are going back again in May.
The hotel is very well maintained, all the staff very friendly and helpful. Our room was spotlessly clean with a small balcony. The food was excellent, all buffet with plenty of choice. The gardens were well maintained and there were plenty of sunbeds scattered about not only on the lawns but also around the swimming pool.
Very easy walk into Porec itself and surrounding area. We went on the Istrian Penninsula tour and it was worth every penny. Spectacular scenery with a very informative guide.
Would highly recommend this hotel and Croatia

Room Tip: There is no fitness centre I just wasn't able to delete star rating, oops
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  • Stayed September 2013, traveled with friends
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Helpful?
12 Thank martineaastsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarCrystal, Manager at Valamar Crystal, responded to this review, June 26, 2014
Dear Martina,
we were glad to have you once again, and hope we continue to do so in the future. We are grateful for your words of praise, and recognition of our efforts to make your stay as memorable and enjoyable as it can get. There is a fitness centre in the next door hotel “Diamant” which our guest can use.
We hope to see you again soon.
Greetings from sunny Poreč.
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418 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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Moscow, Russia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 26, 2013

Very dissent vacation, great quality time!
Excellent location in Porec (Croatia), great restaurants, beautiful clean rooms, perfect service and energetic animation team :)
Fantastic forest around and very close sea coast !
Fantastic sea views ... sunsets and sunrises !!
Highly recommended!!!

  • Stayed August 2013, traveled with family
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Helpful?
7 Thank Igor_Kado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarCrystal, Manager at Valamar Crystal, responded to this review, July 1, 2014
Dear guest,
Thank you so much for this short but sweet review. We are glad you loved our hotel and Poreč, and can’t wait to have you back.
Greetings from sunny Poreč
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 24, 2013

This is an excellent 3 star family hotel - but definitely not the 4 stars advertised. However, we must say that we thoroughly enjoyed our stay here. We were a little disappointed with our initial reception. Arriving on a horribly early Thomson flight we were informed that our room wouldn't be available until 2 P.M. and that we could leave our cases behind reception and that we could use the toilets in the reception area. That was it! Certainly not as friendly as I would have liked and no offer of drinks etc. which would have been most welcome at that time in the morning! Our initial impression of the room (fourth floor overlooking the car park) was one of disappointment and certainly not what we would have expected of a four star property. The room was rather basic but I suppose it was adequate. The balcony overlooking the car park was not exactly enticing although as it turned out, we had no trouble with noises from cars.
The food was, however, excellent. Don't expect Cordon Bleu. It was extremely well cooked - most if it before your eyes at the central cooking stations - very fresh, Croatian style family cooking and was mostly delicious! The chefs were also very happy to cook something different for you if you asked! I was particularly impressed with the fish themed evenings (Fridays) and some of the food from the pasta station was excellent - particularly the truffle and anchovy raviolies! We did have to learn to time attendance at the restaurant however. Between 7 and 8 it was extremely busy with families and at these times it seemed a little canteen like. However, leaving it until 8:30 it was much quieter and the staff were very happy for you to stay well beyond the 9PM time that the restaurant service was supposed to finish. One other comment about the restaurant was that we found the local house wines to be both reasonable in price and of very good quality (and I'm a member of the UK Wine Society).
Whilst the staff all speak good English there were no UK magazines or newspapers available. Those which were in the shop catered for German, Italian and Croatian guests who formed the great majority of residents. The hotel has an excellent heated salt water pool and the adjacent bar serves very good and very reasonably priced food and drinks throughout the day. We never had any trouble finding sun beds or parasols throughout our two week stay.
Some practicalities: There are no kettles or tea making facilities in the room. The mini bar refrigerator will not allow you to store milk etc. The room safe is free to use. Pool towels are freely available at the pool by exchanging a token given to you at check-in (no payment or deposit required)
In summary, we thought that Croatia, Istria and Porec were stunning. The location of the hotel was excellent. Should we wish to return to this part of Croatia we would certainly seriously consider the Valamar Crystal again but we would know that we were going to a 3 star hotel and not a 4 star.

  • Stayed August 2013, traveled as a couple
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Helpful?
11 Thank FairwaysTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarCrystal, Manager at Valamar Crystal, responded to this review, July 1, 2014
Dear guest,
I’m sorry that you had to wait, but check out is until 10:00 and then our crew has to clean the rooms, for that reason we can’t check you in until later in the day. I do hope you will return and we will do the best to convince you that we deserve our stars.
Greetings!
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Rio de Janeiro, Brazil
Level Contributor
202 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed October 11, 2013

In the front door, the hotel shows 4 stars, but inside you will discover a simple 2 stars hotel. The other Valamar Diamant Hotel is the real 4 star, but is next door. Things don't work exactly as you want it, but it is an average hotel. Do not expect much of it, at least, the village is a nice place.

Room Tip: If you want a 4 star hotel, go to Diamant Hotel next door!
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  • Stayed September 2013, traveled on business
    • Value
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Helpful?
2 Thank MauroFriedrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarCrystal, Manager at Valamar Crystal, responded to this review, June 28, 2014
Dear guest,
We assure you that we underwent a strict procedure, we match all the requirements and we are in fact a 4 star hotel. We are always improving and hope to have you soon again to disperse any doubt.
Cheers!
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Cheshire
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 8, 2013

This review is going to be somewhat easy & short & sweet because I can't disagree with anything previous reviewers have said - it would just be repeating the obvious.
Just on a personal note, the atmosphere & relaxation at the hotel were just right for us (being in our late sixties but not yet ready for the pipe & slippers brigade) - good variety of food, reasonably priced drinks, & attentive staff. Just the job for the end of September, but next time (which there will definitely be one !) a little earlier in the year to get more sunshine & warmth. Other than that a lovely experience on everything. Thanks to all staff at 'The Crystal' for looking after everybody so well in every respect.

Room Tip: Sea view rooms are obviously the best.
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  • Stayed September 2013, traveled as a couple
    • Value
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    • Service
Helpful?
2 Thank Ballcock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarCrystal, Manager at Valamar Crystal, responded to this review, June 28, 2014
Dear guest,
Thank you for your feedback, it’s always interesting to hear how we are perceived by our guest.
We are pleased that you liked the atmosphere, and our staff. We are in June now, and is getting pretty hot and sunny, so I suggest you hurry back, we are eagerly awaiting for your return.
Greeting from sunny Poreč!
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Leicester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 8, 2013

What a friendly place to be,so clean,so spacious, so convenant to the many sites.It is set in pinewoods, and is only about 50 yards from the sea, Porec,a historical,unspoiled fishing town is a short walk along the coast from the hotel.
The restaurant has so much choice of excellently cooked food,that even the most particular appetite should be satisfied.
Swimming pool,bars,scenery,walks,history,music-it has them all!
Fantastic hotel.

  • Stayed October 2013, traveled solo
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Helpful?
4 Thank Haydn15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarCrystal, Manager at Valamar Crystal, responded to this review, June 28, 2014
Dear guest,
Thank you for this short but sweet review. We are happy to receive your praises, and invite you back for another vacation.
Greetings!
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Matlock, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 28, 2013

We have just come back from a week at the Valamar Crystal. It's a really nice hotel which has made the most of the communist Russia style architecture that you see around this part of Croatia. The landscaping is stunning, and the hotel is set in pine woods by the sea and it's a short stroll to Porec. Porec is beautiful, and is definitely worth a trip at night, the atmosphere was very chilled out. The food at the hotel is very nice, but I tend to agree with the other reviewers that a couple of theme nights would've been good. Having said that, in a week you could have a different meal every night as the selection was extensive. We are a couple in our late 20s/early 30s, and we think the hotel is probably more geared up for older guests, particularly in September, but this didn't spoil our enjoyment of the hotel - if we wanted a week of parties we would've gone to Magaluf! What makes this hotel deserve my 'excellent' rating is the staff - they are so friendly and helpful, even after the long shifts they seem to work. The restaurant did get busy between seven and eight, but we didn't have to wait very long at all to be served drinks, and we always found a table. Our room was nice and clean, but very small and over the car park, which actually didn't bother me at all, and someone has to be in that room anyway! It didn't ruin our enjoyment of the hotel at all. My only gripe is that tea and coffee making facilities in the room would've been nice as it was getting expensive to feed my caffeine addiction!

Steve the rep was very good and helpful. We went on two Thompson's trips - 'The best of Istria' and Venice. Both were fairly long days with a lot of travelling. Venice is not to be missed if you haven't been before. We spent 80 euros on a gondola ride, which was expensive but worth it as it was a 'once in a lifetime' experience. I'm glad I researched prices before I went so we could budget accordingly. I read elsewhere that the gondola rides got more expensive if you got one from the Grand Canal, or St Mark's Square, so we got ours from Campo San Barnaba, off the usual tourist trail. For lunch we had a takeaway pizza slice each for 6 euros altogether, which wasn't bad for Venice, and they were pretty big slices! I think it helps to eat away from the main tourist areas.

'The best of Istria' trip was good but a lot of travelling, and we didn't spend as much time in the amphitheatre in Pula as I would've hoped, but I think this was because I spent half an hour queuing for the toilet so missed the guided tour! The problem with guided trips is that you have to keep to a tight schedule, so in hindsight I probably would've prefered to go to Pula under our own steam. The hilltop village was stunning.

We also went on a local bus to Rovinj, which is definitely worth a visit, it's simply beautiful. As a previous reviewer has mentioned, the local bus isn't geared up for tourists - it seems that even if you buy a return ticket, this does not guarantee you a seat on the way back, you have to pay more at Rovinj to reserve a seat on the 3pm or 4pm bus. I think they do this as they don't have separate buses for school children, so the buses are full. If you do go to Rovinj on the bus, it's best to go to the ticket office as soon as you get there to reserve a seat on whichever return bus you want, this saves you queuing for a bus you can't get on.

All in all, we had an amazing holiday and the Valamar Crystal is an excellent base to explore from.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
8 Thank Ali82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarCrystal, Manager at Valamar Crystal, responded to this review, June 26, 2014
Dear guest,
Thank you very much for an extensive review, it’s always nice to hear from a satisfied guest. We are happy that you liked Istra, Poreč and our Valamar Crystal hotel, and hope to see you return.
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Additional Information about Valamar Crystal

Property: Valamar Crystal
Address: Brulo 2, Porec 52440, Croatia
Phone Number:
Location: Croatia > Istria > Porec
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Porec
#4 Romantic Hotel in Porec
#5 Luxury Hotel in Porec
#6 Family Hotel in Porec
#6 On the Beach Hotel in Porec
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Valamar Crystal 4*
Number of rooms: 223
Official Description (provided by the hotel):
Guarded by the deep shade of pine trees, the Valamar Crystal Hotel and its great variety of family rooms, animation activities, playgrounds and innovative entertainment programmes represent an ideal choice for a fun packed family vacation. Take a short walk or a tourist train ride to the centre of Porec to discover its rich heritage or relax by the pool or nearby beach while your children enjoy the wonders of Maro Club. For a great gastronomic experience visit the show cooking buffet restaurant. ... more   less 
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Also Known As:
Valamar Crystal Hotel Porec
Kristal Hotel Porec
Kristal Hotel Valamar Crystal

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