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“Pleasantly surprised”

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Valamar Riviera Hotel & Residence
Ranked #3 of 33 Hotels in Porec
Certificate of Excellence
Reviewed July 20, 2013

It was our first visit to Croatia and certainly won't be our last.
Hotel was great, very modern, fantastically clean extremely efficient and attentive staff-always smiling and wanting to help. Food quality, quantity and choice was excellent too. Rooms are very spacious, have lots of storage space and everything worked! The only downside to the Hotel for me was the lack of a balcony to sit out but we didn't spend that much time in there anyway.

  • Stayed: July 2013, traveled as a couple
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Thank Mick-Chesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this reviewResponded July 24, 2013

Dear Guest,

Sincere thanks for your time and effort for complement to our hotel services. We are pleased that you have enjoyed your stay with us at hotel Valamar Riviera. It is a great honour and a pleasure to read your impressions and we are looking forward to having an opportunity of greeting you again on your next visit to Poreč.
Valamar Riviera Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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258 - 264 of 578 reviews

Reviewed July 14, 2013

We stayed in the hotel from the 6th to the 13th of July and booked a balcony room, a must as i am a smoker. Our room (105) was smaller that some of the other rooms with town views however, our view was lovely looking right across the bay. The food was nice but we ate out on four occasions in the town. Having looked at trip advisor before we left, a report had said that we could use the pool at one of the sister hotels. This sadly was not the case according to the Thomson rep. There is a free boat transfer across to the supposed private beach which again sadly was not. There is a charge for the sunbeds and parasol of approximately £10 per day which had a discount from the usual charge for anyone to use the beach of about £4. The beds however were comfortable and there was a lovely breeze from where it was situated. We did a boat trip to Rovinj which was good value and also went to Venice for the day as the ferry is situated almost right outside the hotel. The cost is approximately £45 pp and although a long day was well worth it. Dont book it with the rep just walk along the seafront and the other boat owners can book it for you. Just look for a boat called the Mauro and see a very friendly blonde lady who will take a deposit and you pay the balance on the day to the ferry company. If you ask the hotel the night before, they will prepare a small lunch bag for you free of charge. All in all the staff were lovely and the hotel was also vey good. Highly recommended.

Room Tip: balcony room a must if you are a smoker
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  • Stayed: July 2013, traveled with friends
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1  Thank miguelsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this reviewResponded July 15, 2013

Dear Guest,
Sincere thanks for your time and effort for complement to our hotel services. We are pleased that you have enjoyed your stay with us at hotel Valamar Riviera. It is a great honor and a pleasure to read your impressions and we are looking forward to having an opportunity of greeting you again on your next visit to Poreč.
Best regards
Valamar Riviera team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2013

The above badge is proudly displayed outside the hotel and in our opinion it is richly deserved. As mentioned in other posts, the hotel is perfectly positioned across the road from the harbour and the Old Town is round the corner the back of the hotel.
We were given a large room on the 4th floor with a bath (we expected a shower, but this was better for us) which overlooked the rooftops of the town.
All the staff at the hotel were exceptionally friendly and went out of their way to be helpful, especially when we mentioned that we are vegetarians . As we had booked half board and there was not a great deal on the buffet for us to eat, the restaurant manager Kristina went out of her way to cook something for us each evening and served it to our table !Breakfast was delcious and eggs were cooked instantly in front of us.
The only (small) niggle is that the air conditioning in the room did not work very well but it was over 30C outside so perhaps it wasn't surprising.
We do not usually see the hotel manager except to complain, but in this case we felt we had to tell him how high the standard of the hotel is and how much we enjoyed ourselves..
We shall return!

Room Tip: Choose one on 4th floor if possible. We had one facing the Old Town and the view was fine.
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  • Stayed: July 2013, traveled as a couple
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1  Thank DoggoneUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this reviewResponded July 15, 2013

Dear Guests,

Thank You for sharing Your comment on Tripadvisor. We are all so happy to read that You have recognized all our efforts to make You feel happy and satisfied staying at hotel Valamar Riviera. It was a pleasure to work with You, and we are all looking forward to host You again at our property.
Best regards
Hotel Valamar Riviera team

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Reviewed July 8, 2013

OK if you want to you can find fault but where is perfect . Ok I didn't have a seaview but room 324 had a nice view of a church tower and lovely red rooftops . The room was large , the bed was huge , the room was clean ok the towels were a little thin but clean and changed on a regular basis . The breakfast buffet was very good and the omelettes cooked by Jela were excellent . I also found the buffet in the evening to be very good especially if you like fish , the fresh tuna cooked in front of you again by Jela was lovely . I found the staff were all exceptionally friendly helpful and eager to please . The town of Porec is lovely and the 3 minute boat ride to use the sunbeds on the island a nice little jaunt , I had a great time and hope you do to .

Room Tip: Try to get a seaview or a room on a higher floor will give a better town view
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  • Stayed: June 2013, traveled as a couple
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1  Thank jackie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this reviewResponded July 10, 2013

Dear Guest,

Sincere thanks for your time and effort for complement to our hotel services. We are pleased that you have enjoyed your stay with us at hotel Valamar Riviera. It is a great honor and pleasure to read your impressions and we are looking forward to have an opportunity of greeting you again on your next visit to Poreč.
Best regards
Valamar Riviera team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013

Having paid for a old town view was very disappointed to get a view of air conditioning units out of a very small window. After moving rooms they made me feel like they were doing me a favour!!! Do not stay in room 118.

Room Tip: Do not stay in room 118
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  • Stayed: June 2013, traveled with friends
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3  Thank 18Anon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this reviewResponded July 7, 2013

Dear Guest,

First of all, let me thank You for sharing Your experience on Tripadvisor. Regarding to Your comment about moving rooms, I assure You that there was no problem at all for anybody on the reception desk to give You another room. The hotel was full in that period and there can be some difficulties with choosing rooms, but all our staff is always on disposal to do everything for the guests.

In hope that You will give us a chance to host You again,

Best regards.
Valamar Riviera team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013

Despite all the reviews we were positively surprised, nice clean apartment close to the sea, a lot of animation and evening entertainment for the kids, clean and warm sea, great holidays!

Couple of days before I was there with a group and everything was great too!

  • Stayed: June 2013, traveled with family
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2  Thank Ziva G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank You for sharing Your comment on Tripadvisor. We are all glad that You have enjoyed Your stay at Valamar Riviera hotel, and that we positively surprised You.
We all hope to have a chance to host You again.

Best regards

Valamar Riviera team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

I'm writing this as a coach tour manager from my room at the Valamar Riviera.

It seems that Porec is dominated by Valamar. The Riviera is most certainly a very stylish hotel and very well run and the feedback from all our clients is very positive. But...

If you're going to stay here, insist on a room that has a balcony and overlooks the harbour. The room I have is at the back of the hotel, and whilst it has all the modern conveniences you would wish for, it feels very dark and dingy, almost depressing, with only a very small window that has no view at all. Awful.

There is a very good choice at mealtimes, help yourself from the buffet. But it can get a little busy and chaotic.

I did order a glass of 'house wine' and to me a house wine should represent the quality of the establishment. It was truly awful and undrinkable. When I mentioned this, the comment I got was ' OK, just leave it on the side'. !!!

Nice hotel but definitely not four star.

  • Stayed: June 2013, traveled on business
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Thank andrewastevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denis2808, General Manager at Valamar Riviera Hotel & Residence, responded to this reviewResponded June 19, 2013

Dear Guest,

first of all, thank You for sharing Your comment on Tripadvisor. I am really sorry that our house wine did not satisfied Your taste. Speaking about the answer You got from waiter, I assure You that it was misunderstanding. We put all our efforts to make guests feel welcome at hotel Valamar Riviera, and we will keep to do so. We sincerely hope to have a chance to host You again and to show us at our best level.

Best regards

Valamar Riviera team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Valamar Riviera Hotel & Residence

Address: Obala Marshala Tita 15, Porec 52440, Croatia
Phone Number:
Location: Croatia > Istria > Porec
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Porec
#3 Luxury Hotel in Porec
#3 On the Beach Hotel in Porec
Price Range: $116 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Valamar Riviera Hotel & Residence 4*
Number of rooms: 105
Official Description (provided by the hotel):
Exclusive waterfront boutique hotel for adults only located in the centre of historic Poreč Nestled on the picturesque Poreč promenade together with its residence, the elegant Villa Parentino a few steps away, it offers stunning views of the Sveti Nikola island and is just few steps from the historic old town. The hotel is one of Croatia's most stylish hotels and the 2013, 2014, 2015 and 2016 winner of the prestigious World Travel Award as ,,Croatia's Leading Boutique Hotel". It is also a true couple's haven as the very first adults only hotel in our portfolio. Hotel also offers a free 5 minute private boat ride to a reserved island beach where you are also welcome to use the resort's renowned service, premium executive packages and facilities, as well as a great personalised experience for couples and business travellers alike. ... more   less 
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Also Known As:
Valamar Riviera Hotel And Residence
Neptun Hotel Porec
Hotel Neptun Porec

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