There's no doubt that Plitvice Lakes is a stunning stunning national park and well worth a visit at any time of year - we had a wonderful time in the park and were in awe of the lakes and waterfalls.
However... the Hotel Jezero left us distinctly uninspired. Having stayed in a 4* Hotel all the previous week (Diamant in Porec - amazing hotel!) we were less than impressed with the tired lodgings that greeted us in the park.
The rooms were fine, but NOT 4*. If it was a 3* and we had paid less, then fine, but we hadn't! The view was stunning (ask for lake view rooms on floor 4 Green wing), and the hotel was like an alpine lodge. However, there was no shower screen, a lightswith was hanging off and when you emptied the bath the water erupted from a metal plate next to the toilet and flooded the place!
The 'A la carte' restaurant is just not worth it. Don't even bother. It is 4 or 5 times the price of eating out elsewhere in the area and the food is very mediocre. The staff are something else though. Our waitress was so uninterested we were tempted to walk out without paying - I don't think she would have even noticed! The lobby bar staff were equally uninterested and downright rude. I walked up to get a beer and the waitress slammed down her cloth, sigh and rolled her eyes before taking my order.
The reception staff are nice and the hotel is clean. There is no evidence of the advertised 'pool' and the 'gym/health centre' seemed to be a room with some stacking chairs in... There is a free large jacuzzi but you have to pay 40 kn for 1/2 and hour in the sauna.
For the money and the lack of services, I would urge anyone to book one of the many guest houses in the area, many of which are close to entrance 1. I met someone who had stayed in one for £30 for 2 people per night. The room was clean and the land lady was friendly.
Overall, If Jezero was a 3* hotel I wouldn't be writing this review. However, it says it is 4* and it most definitely doesn't offer 4* service. As they are a tourist trap for hundreds of coach tours they seem to have a captive audience and don't care about retaining customers.
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- Also Known As:
- Jezero Hotel
- Hotel Jezero Plitvice