The quality of the apartments here varies.The first apartment we were put in was of poor quality - dark, gloomy and mouldy, not helped by a couple of lights being out and the gas not having been connected. Fortunately we were able to move to a second apartment which although it was smaller, was brighter and more modern. It also had a nice big terrace with a great view of the bay. If we were reviewing just this apartment our rating would certainly have been higher.
Our biggest negative was the attitude of the owners when we had a breakage in the apartment. We had no issue with paying for this, but what made things unpleasant was the fact that we were shouted at and that the issue remained unresolved for a number of days. It's fair to say that this affected our enjoyment of the holiday.
There was also the issue of air conditioning. In the first apartment the batteries were missing from the controls, in the second apartment the whole controls were missing! Upon requesting to be able to use the air conditioning, we were first asked why we wanted to use it, then told not to use it for too long and to make sure the doors were closed.
All of this felt very unprofessional to us and we were disappointed by the way we were treated.
- Official Description (provided by the hotel):
- Tija Apartments are located in an amazing position with awesome views of the Old city of Cavtat, Cavtat Bay, mountains and the city of Dubrovnik. ... more less
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