Beware this is package holiday hotel and not to be booked for short stays at high prices.
The hotel management are not interested at all.
The restaurant staff have not got a clue
This is a hotel set up for package holidays and not for the short stay client.
First morning, it was a fight to get breakfast with about 70 guests and 2-3 staff. We waited for a table in the opening air to be cleaned and when we went to the buffet we came back to find it was taken by another couple.
Complained to staff without success.
The restaurant staff was not ready on 2nd morning and tables were not set. This was 7.20am and it was to be open at 7
The staff completed the setting of every table before ours. They actually put the sugar on the table when we had finished and were about to leave. The restaurant staff are not trained anywhere near what is required for hospitalitiy
The lobby staff were not pleasant and didn't even ask if we enjoyed our stay, any problems? or anything not even a good bye! they took our money and didn't even say thanks. I can strongly recommend that do not use this hotel for short stays of 1-6 nights as it is a package hotel for thomson and is set up only to provide the service befitting the package price paid .
For the price we paid 160 euros per night, there was little to no complementaries, the room floor tiles were worn bare and the whole room was a tired looking. Now, I see management are responding to negative comments on these website stating the hotel is tired and a full refurb is set for the winter but hey! we shouldn't be paying these prices now as a result.
The pictures of the food on the websites are misleading, this are anything like it, is not available. Its school dinners I'm afraid.
- Official Description (provided by the hotel):
- Hotel Cavtat in Cavtat, Croatia, situated in the Tiha Bay, on the shores of the Adriatic Sea is the perfect place for your holiday.Experience leisure, rest and full relaxation during your stay with us, our friendly staff will make sure you will want to come back years to come, great number of our guests already return every year to their favorite room.The Hotel is three star facility open from April to October, offers numerous services that ensure your holidays will be more comfortable, such as car parking, wireless Internet access in public areas, satellite TV and laundry service. Currency exchange and car hire, along with other services you might need, are available at our reception desk. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Cavtat