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Pullman Lijiang Resort & Spa
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Reviews (262)
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105 - 110 of 262 reviews
Reviewed June 22, 2013

This is probably the best place we've ever stayed in. The staff really went out of their way to make sure we had everything we needed. It's so quiet, yet we were just minutes away from downtown. Almost scared to write a review....we know when anyone discovers this charm, they will be pleased and start planning their return!!

  • Stayed: June 2013, traveled as a couple
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Thank gerrick n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dir-marcomlijiang, Online Reputation Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded June 23, 2013

Dear gerrick n,

Thank you for taking time to write this positive comment after your recent stay at Pullman Lijiang Resort & Spa.

It is great to read that you enjoyed our resort and the service. We surely will share your compliments with our associates.

Please do recommend the unique and quiet destination of Lijiang to your family, friends and colleagues … we look forward to the opportunity to welcoming them to the region.

Best regards,

Mr. Swizzle DU

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

My wife and I recently returned to China, our home for 5 years, for a brief visit. This scenic and peaceful retreat was nothing like the bustling China of our Shanghai days, however! Instead we were treated to a refreshingly slower pace, gorgeous mountain views, clean & crisp fresh air, and warm & humble hospitality. The resort is made up of individual villas, whose beautiful stone work and landscaping blend seamlessly into the surroundings. Comforts abound in the interiors, from soothing decor to thoughtful details in amenities, technology...and an extremely comfortable bed! The staff appeared to be mainly young local, eager to please and surprisingly confident for a fairly remote area. English skills were mixed, but never a challenge to communicate.

We enjoyed the local flavors (Yak - who knew?), as well as the market vendors who proudly displayed their fresh fruits, produce and spices. The altitude is deceptive...you'll feel it if you jog! It doesn't take long to get acclimated, however. The resort team set us up with great daily activities, including Zhang Yimou's epic-scale "Impressions" show, performed in an amphitheater at the foot of the Jade Dragon Snow Mountain. Afterward, take the aerial tram to 4,680 meters up and enjoy the views...a little chilly and the air is thin, so be prepared. A drive to Shangri-La is a long trek, but scenic throughout.

All in all a great escape!

  • Stayed: April 2013, traveled with family
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Thank dbinasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dir-marcomlijiang, Online Reputation Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded June 25, 2013

Dear Dbinasia,

Thank you for taking your time posting a comment after your stay at Pullman Lijiang Resort & Spa.

It’s great to hear your positive comments and that you enjoyed our resort and service. We love assisting you to set up daily activities in and around Lijiang, with our local knowledge and experience.

Not sure that when you would come back to Lijiang again next time. We do hope you would love to recommend this unique destination to your family, friends and colleagues … we look forward to the opportunity to welcoming them to the region in the future.

Best regards,

Mr. Swizzle DU

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

Pullman Lijiang benefits from an incredible location with an amazing view on the Jade Dragon Mountains, but the quality of its service is also amazing: a very kind and helpful staff who made both our stay in the hotel and our visits around Lijiang a dream.

The villas are also very spacious, comfortable and well furnished, with appreciable details like nespresso machines and iPod speaker docks. We particularly loved the amazing bed, the large bathroom and the outside hot tub.

We also tried the in-villa bbq which is a must!

  • Stayed: May 2013, traveled as a couple
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Thank Laure_Yann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dir-marcomlijiang, Online Reputation Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded June 5, 2013

Dear Laure_Yann,

Thank you for taking the time post a comment after your recent stay at Pullman Lijiang Resort & Spa.

It’s great to read your positive comments and that you appreciated the location, conveniently between the main Lijiang Old Towns of DaYan and ShuHe. The In Villa BBQ’s are really popular and it’s great that you had the opportunity to use those facilities and services, our team love doing them too ! Xi Western Restaurant and ZUN Chinese Restaurant at the resort are also very popular.

Please do recommend the unique destination of Lijiang to your family, friends and colleagues … we look forward to the opportunity to welcoming them to the region and hope they will choose Pullman Lijiang as their home away from home whilst here.

Best regards,

Swizzle, DU
Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2013

The hotel's design is quite stunning, modern, clean, and well laid out, with views to the nearby snowy Jade Dragon mountain.
Service is efficient and professional.
The rooms are nicely furnished, featuring coffee machine, generously sized bathrooms and comfortable beds.
Breakfast buffet good selection of fresh food, something for everyone. Attentive service from staff, particularly Cora who kept us supplied with coffee.

Room Tip: view of the mountain
  • Stayed: May 2013, traveled with friends
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Thank happysheepChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dir-marcomlijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded January 20, 2014

Dear happysheepChina,

Thank you for taking the time to post this comment after your stay at Pullman Lijiang Resort & Spa.

It’s great to read you positive comments and that you enjoyed both hotel facilities and services, especially the room and buffet breakfast. Your compliment has been shared with team and Cora in person.

We look forward to the opportunity to welcome you, your family, friends and colleagues back to Lijiang in the future.

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Reviewed May 12, 2013

The hotel is beautiful with quality service and very comfortable environment and atmosphere. People are friendly and helpful.
We were very happy about our stay with Pullman. The only minus point is that breakfast is relatively expensive (if your room rate is not breakfast inclusive) with less options compare to the other 5-star hotel we have stayed in the same area during the same period.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank kyu2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dir-marcomlijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded January 20, 2014

Dear kyu2,

Thank you very much for taking time to post this review about Pullman Lijiang Resort & Spa. We are very happy to know you enjoyed your stay with us. Speak of breakfast buffet, we have made some changes on variety, station setup and been conducting training to staff how to introduce and recommend kinds of dishes at the breakfast stations. We look forward to welcoming you again in your next visit in Lijiang.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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