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“Perfect location. Very nice resort.”

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InterContinental Lijiang Ancient Town Resort
Ranked #4 of 928 Hotels in Lijiang
Certificate of Excellence
Level 4 Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect location. Very nice resort.”
Reviewed December 20, 2012 via mobile

Lijiang ancient city is a very special place. The crowne plaza is perfectly located just near the main tourist attraction. It is a very nice hotel resort with nice clean and well designed rooms. Perfect for tourists. I would plan to stay there at least 3 nights, and not only 1-2 as most people do. The staff is making an effort to be efficient but not always successful. Hotel restaurant is good but service is somehow inefficient. The access from the old town back to the hotel at night is very confusing and it is very easy to lose your way. Study your way carefuly before going out. In sll, you will absolutely love the place.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mosh1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, December 26, 2012
Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.
Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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678 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong SAR, China
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 18, 2012

This hotel is located right outside the ancient city and has a nice view of the snow mountain from the rear. Rooms are spacious and nicely decorated. We stayed there for 4 nights and were generally very happy with it.

A couple of minor things that borders me were, firstly, the bathroom. There is a big chest on the floor at the entrance of the bathroom area (The bathroom was partitioned with sliding panels so there is no door). It actually blocks my way in and out of the bathroom area. Secondly, I can't find the switch that turns off the wall light near the entrance. There seems to be only one master switch that turns off all the lights near the door and inside the bathroom (the lights inside the bathroom area can be turned on and off individually). Usually I would leave a light on inside the bathroom or near the room door so that I can find my way easier in case of emergency. So I end up leaving one of the bath room lights on and removing the bulb from the wall lamp because it is too bright.

If you are going to the ancient city you can use the rear exit. Saves you about 10 minutes walk!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillKz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, December 26, 2012
Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.
Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Michigan
Level 6 Contributor
141 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 16, 2012

I've been fortunate to have enjoyed staying at a number of Crowne Plaza hotels in various parts of the world but the one in Lijiang Ancient City has to be one of the better Crowne Plazas I have spent any time at when it comes to location and comfort. The restaurants are very good, especially the Basil Leaf- what great Thai food they served up! Unfortunately, while good in the restaurants, the level of service in the hotel was inconsistent. I needed to check in & out twice over a period of three days and maybe I was just unlucky, but each time I checked out I seemed to get the bewildered-looking, unsupervised trainee. A checkout that takes 15 minutes is a bit more than I would have expected and I was presented with the credit card slip to sign before being shown the hotel bill, all at a prime checkout time. The rooms were great. Large, with an open plan room and bathroom setup- with all the things you would want, whether staying for business or pleasure: iron / ironing board, mini bar, TV with English channels, dressing gowns, etc. The Internet connection during my stay was really good, and you can connect more than one device at a time viz: laptop, iPhone, iPad. Location is also good. There is a convenient 'back door' entrance from the hotel into the Ancient City which, besides the expected touristy shops, has some local Chinese restaurants really worth trying out. All in all, I would recommend this hotel in what is one of the more beautiful cities I've seen in China.

Room Tip: Choose one close to the main reception building if you have difficulty with walking but otherwise al...
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CraigvE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, December 26, 2012
Dear Guest,

Thank you for your kind words about your experience and are happy to hear you enjoyed your time here. I will be sure to share your feedback with the team.
We hope to welcome you back to our hotel in the near future.

Warm regards,
Jason Chen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 12, 2012

For those who have not yet been to Yunnan province of Peoples Republic of China, it is a must see. In this amazing landscape there is incredible wealth of history and culture. The Crown Plaza is most certainly molded along these features and imbued with all the colorful characteristics of the region. With its authentic architecture it blends perfectly with the old town Lijiang. The interior and the exterior decoration of the rooms, lobby with a breathtaking view, meticulous service and high standarts in food quality make this establishment a shinning example of hotel service for not only Yunnan but of entire China. The SPA is also highly recommended for those who wish to spoil themselves.

Room Tip: All the rooms are fabulous, but go for the junior suites if your budget permits
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xiao H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, December 26, 2012
Dear Guest,

Thank you for your kind words about your experience and are happy to hear you enjoyed your time here. I will be sure to share your feedback with the team.
We hope to welcome you back to our hotel in the near future.

Warm regards,
Jason Chen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 11, 2012

Stayed for 3 days in this hotel. First class facility, location, view and services. The rooms we stayed were fantastic. One of the best breakfast buffets. Would highly recommend for anyone with opportunity to visit Lijiang.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, December 26, 2012
Dear Guest,

Thank you for your kind words about your experience and are happy to hear you enjoyed your time here. I will be sure to share your feedback with the team.
We hope to welcome you back to our hotel in the near future.

Warm regards,
Jason Chen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynnwood, WA
Level 6 Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 27, 2012

I traveled with a group here...and the hotel was brilliant. They handled our 22 person check in flawlessly...the rooms were terrific, the property pretty and the breakfast very satisfying. We toured throughout the day so we did not get to check out too much more, but we loved it!

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank notsochubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, December 26, 2012
Dear Guest,

Thank you for your kind words about your experience and are happy to hear you enjoyed your time here. I will be sure to share your feedback with the team.
We hope to welcome you back to our hotel in the near future.

Warm regards,
Jason Chen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 19, 2012

A beautiful Hotel, Stayed 4 nights whilst on a Helen Wongs tour. Wonderfull rooms and facilities.
A few problems with Room service, which was is not uncommon in a Country where English isn't the main language spoken. But on the whole an exceptional hotel.

Would stay there again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wardy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, December 26, 2012
Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.
Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Lijiang Ancient Town Resort

Property: InterContinental Lijiang Ancient Town Resort
Address: No.276 Xianghe Road, Old Town District, Lijiang 674100, China
Phone Number:
Location: China > Yunnan > Lijiang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 928 Hotels in Lijiang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Lijiang Ancient Town Resort 5*
Number of rooms: 270
Official Description (provided by the hotel):
Set amidst a sprawling 51,000 square meters of lush greenery, InterContinental Lijiang Ancient Town Resort is strategically located in World Cultural Heritage-listed Lijiang, Yunnan Province. It is the only international five star village resort hotel in Lijiang Ancient Town World Cultural Heritage Site. ... more   less 
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