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“Beautiful Hotel”

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InterContinental Lijiang Ancient Town Resort
Ranked #4 of 962 Hotels in Lijiang
Certificate of Excellence
Reviewed November 19, 2012

A beautiful Hotel, Stayed 4 nights whilst on a Helen Wongs tour. Wonderfull rooms and facilities.
A few problems with Room service, which was is not uncommon in a Country where English isn't the main language spoken. But on the whole an exceptional hotel.

Would stay there again.

  • Stayed: October 2012, traveled as a couple
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Thank Wardy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this reviewResponded December 26, 2012

Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.
Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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278 - 284 of 705 reviews

Reviewed November 18, 2012

We stayed 3 nights in this gorgeous oriental style hotel during our recent trip to Yunnan and can highly recommend it to anyone planning a trip to Lijian.

The Hotel
It is a beautiful hotel located adjacent to the Old Town of Lijiang. Hotel lobby is impressive with a distant view of the Jade Dragon Snow Mountain. There is a secured rear gate (manned by hotel staff) that leads directly in to the Old Town – very convenient. Hotel rooms are spread across an extensive property, villa style. Hotel buggy is available to ferry guests around if required. The hotel ground is beautifully landscaped and well maintained – nice to walk around & very peaceful.

Our Room
We had a superior king room on 2nd floor as requested. The bedroom is spacious, clean and very well appointed. The bathroom is large with a separate shower, bath and toilet. 2 sliding doors around the bathroom area means one can leave them open for extra spaciousness or have them closed for privacy – brilliant design! We love the partially heated bathroom floor/tiles (including the shower floor). We also love the wooded oriental décor. Bottled water provided in the room daily.

Food
Buffet breakfast offers a good selection of western and Chinese style food - better than many other hotels we've stayed during this trip. We had dinner one night at the inhouse Chinese restaurant. It was expensive compared to restaurants in Old Town, but was worth it – good food & service and most of all, a great sunset view of the distant Jade Dragon Snow Mountain.

The hotel bar has a stunning view of the Jade Dragon Snow Mountain. There are indoor and outdoor seatings and is a great place to enjoy a light meal or a drink. Adequate food and drink menu offering some wine by the glass.

Service
All the staff we came across were very courteous, friendly and managed to communicate well with limited English and always keen to help.


We very much enjoyed our stay at this hotel and wished we could stay an extra night – simply to linger and enjoy this wonderful hotel.

Room Tip: Avoid rooms bordering lane ways next to the Old Town. It can get quite noisy at night when business...
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  • Stayed: October 2012, traveled as a couple
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2  Thank travelmaker4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

Really lovely hotel with great proximity to the old town, the grounds are lovely to wander around to escape the crowds for a break. Our room was lovely and roomy which was conveniently located for both the reception area and back gate. Some signs to the hotel in the old town would be helpful as it is very confusing and there's no use leaving a breadcrumb trail. The staff were polite and helpful, however, language was a barrier at times, however, you do come to expect this in China and this is a regional location. This aside I highly recommend this hotel to add to the highlights of Lijiang and its surrounds.

Room Tip: Don't pay extra for a courtyard unless you want to be on display.
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  • Stayed: October 2012, traveled with family
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Thank Michlikestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this reviewResponded December 26, 2012

Dear Guest,

Thank you for choosing to stay with us. We are very happy to know you love our hotel. I will share your comments with our staff. They will be thrilled to read this. There is one socket around the mirror. Welcome to experience our Tea Tree Spa in your next visit. Should you travel back to Lijiang, we would be thrilled to welcome you.


Yours sincerely,
Jason Chen
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

We stayed at this hotel for three nights during a 10-day trip to Yunnan. We were very impressed by the property (a very large garden, waterfalls, etc.). Our superior room was big and comfortable with a large bathroom (shower + bath). The lobby and bar area have a very nice view of the mountains. Breakfast was lavish with a large selection of all types of food. The pool is very big and the attendants provide you with a cap to cover your hair. We also used the bar in the afternoon to order tea and cake (something we were craving in dessert-less China). We ordered cheeseburgers (we were tired of Chinese food) from room service. They were ok but the meat was a bit chewy (probably frozen patties) -- could have been better, but acceptable. The only negative comments concern the air conditioning unit outside our room, which was rather noisy. If yuo're a light sleeper, it could be a problem (we had earplugs, but we could still hear the unti). We mentioned this at the reception and they offered to charge our room but we didn't feel like bothering. Also, the main power switch in the room turns off the light located near the room's entrance (there is no other switch). so, if during the night you want to get up and turn on the bathroom light, you need to switch on the master switch, which of course will wake up your travaling companion. Otherwise, we really enjoyed this hotel. The old town of Lijiang is extremely touristy -- it's full of identical souvenir shops and there is a horrible karaoke bar street with various establishments belting out music. The villages around Lijiang will be more popular with Western tourists, rather than the old town itself.

Room Tip: Ask for a room that's not located close to air conditioning units (used for heating and cooling)
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  • Stayed: November 2012, traveled as a couple
    • Value
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Thank MichelParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this reviewResponded December 26, 2012

Dear Guest,

Thank you for choosing to stay with us. We are very happy to know you love our hotel. I will share your comments with our staff. They will be thrilled to read this. There is one socket around the mirror. Welcome to experience our Tea Tree Spa in your next visit. Should you travel back to Lijiang, we would be thrilled to welcome you.


Yours sincerely,
Jason Chen
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

My wife and I stayed for three nights at this Crowne Plaza while in Lijiang for sightseeing. It was a great choice, walking distance from the large and excellent ancient town. The grounds are immaculate, with superb landscaping, water features, and a series of stone two-story buildings containing the rooms. We stayed upstairs in a "standard room" that was anything but standard. It has a design uniqueness that is relaxing, lush, and luxurious in feel and tone. You'll feel you are at a five-star resort when you stay at this place. The price is high for Lijiang as we paid close to $200 US including breakfast, but you get what you pay for in this case.

Be forewarned, the grounds are vast, and walking to the main building that has the lobby and restaurants can be a bit of a hike. Fortunately, our building was one of the closer-in ones. The hotel does offer free shuttle trams to move you and your belongings to the outer reaches of the property. Despite our building (#102) being situated closer to the main building, it was quiet and secluded, and our room overlooked some exquisite gardens and landscaping features.

The breakfast is a large buffet selection, the only drawback being the coffee machine producing some overly-bitter coffee. To ameliorate that, just press the milk-coffee button, or go for tea.

The ancient town is large as I mentioned above, and even though this is walking distance and behind a secure wall from the town, get some good walking shoes and expect it to take a half-hour from your room to the other end of the ancient town at a minimum even if you don't stop to see any sights or shops along the way. The Lion Hill to the pagoda on top is worth the climb, but take it slow if you are older or aren't fit. Lots of steps, and this is a higher altitude, after all.

In sum, Lijiang is a great place to visit, and if your travels take you to Yunnan, a must-see. If you want to be in the lap of luxury while there, you will be hard-pressed to do much better than this Crowne Plaza resort.

Room Tip: Second floor, and ask for quiet location.
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  • Stayed: November 2012, traveled as a couple
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1  Thank RockiesExpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this reviewResponded November 11, 2012

Dear Guest,

Thank you for choosing to stay with us. We are very happy to know you love our hotel. I will share your comments with our staff. They will be thrilled to read this. There is one socket around the mirror. Welcome to experience our Tea Tree Spa in your next visit. Should you travel back to Lijiang, we would be thrilled to welcome you.


Yours sincerely,
Jason Chen
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

Right on the edge of Lijiang Old Town, the hotel's roof-line blends in seamlessly; yet it is one of most modern, beautiful, well designed, comfortable, and luxurious hotels I have ever stayed in. Our double room is spacious and luxurious, there are even different types of pillows for guests to choose from. The food in their restaurants are competent and accomplished as well as tasty. In the middle of what's happening in Lijiang, it also forms a good base for exploring the rest of Hunnan Province.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EricYuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this reviewResponded November 11, 2012

Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.

Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012

We had a great 2 nights at the Crowne Plaza. Not only could we easily get in and out of the ancient town via the hotel backgate to the South Gate of the ancient town, we also had a great view of the Jade Dragon Snow Mountain from the hotel lobby. All the rooms of the hotel are laid out over the 2-storeyed ancient looking buildings with modern fittings which makes it visually pleasing. However, for those who hate to climb stairs, be sure to ask for a room on the ground floor. We enjoyed the yummy food at the hotel's Chinese restaurant as well as the exquisite pu er tea available at all of the hotel's F&B outlets. If I were to return to Lijiang, I would definitely not hesitate to stay at the Crowne Plaza.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pl55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this reviewResponded November 11, 2012

Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.

Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Lijiang Ancient Town Resort

Address: No.276 Xianghe Road, Old Town District, Lijiang 674100, China
Phone Number:
Location: China > Yunnan > Lijiang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 962 Hotels in Lijiang
Price Range: $149 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Lijiang Ancient Town Resort 5*
Number of rooms: 270
Official Description (provided by the hotel):
Set amidst a sprawling 51,000 square meters of lush greenery, InterContinental Lijiang Ancient Town Resort is strategically located in World Cultural Heritage-listed Lijiang, Yunnan Province. It is the only international five star village resort hotel in Lijiang Ancient Town World Cultural Heritage Site. ... more   less 
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