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“Not your average Crowne Plaza - It is better!”

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InterContinental Lijiang Ancient Town Resort
Ranked #3 of 940 Hotels in Lijiang
Certificate of Excellence
Chicago, Illinois
Level 6 Contributor
151 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Not your average Crowne Plaza - It is better!”
Reviewed November 2, 2012

This hotel is directly connected with the ancient town and it takes a few minutes to walk to the center of the ancient town. Its architecture is perfectly blend in the local architecture and culture. The rooms are specious and clean. The hotel offers tea with different flavor each day. Breakfast offers a wide variety of both Chinese food with local flavor and western food. The front desk staff are very helpful and they all speak fluent English. My husband and I have traveled a lot around the world and China. This is one of the nicest hotels we stayed in China. It is not your average Crowne Plaza - it is so much better!

Room Tip: Ask for a room with view of snowcapped Yulong mountain.
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bwang20874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, November 11, 2012
Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.

Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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686 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cape Town
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 1, 2012

This hotel blends so well with the Ancient Town it gives one a feeling of the old China culture and the serenity to match with runniung streams and the rooms reflect the ethnic charm coupled with modern facilities .
A view of the Yulong snow mountain & the charming Ancient Town on your doorstep with its beautifull Inns , exotic markets , craft & clothing stores , jewelry shops & the main square are a must to see .
The high altitude ensures refreshing crisp mountain air that makes one immediatly feel healthier .
The hotel Seven colours Chinese restuarant food was excellant with a good selection & i would highly recommend .

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azzurriblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, November 11, 2012
Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.
Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 31, 2012

From the moment we checked in - we loved everything about this hotel. Friendly English speaking staff, a choice of floors, a welcoming cup of tea, clean Western style washrooms (once you've been to this country, you'll know exactly what I mean), eclectic interior designs, old style exterior architecture, beautiful rooms, good food, and to top it off, adjacent to the old town.

Room Tip: The bottom floor means you don't have to climb stairs, where we stayed, but apparently the 2nd f...
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank effieg2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, November 11, 2012
Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.
Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 22, 2012

My husband and I have travelled a lot and this would have to be one of the nicest hotels we have stayed in. The staff, service and breakfast were fantastic. Our room was just stunning and so large, the king size bed was very comfortable, it had a separate shower and bath and also a spa room, my husband was quite amazed when he found you could swivel the TV from the bedroom to the lounge. The location of the Crowne Plaza is perfect and it is so peaceful and quiet. All the rooms are like having your own Villa it was just unbelievable.
If you are travelling to Lijiang this Hotel would have to be the best, I can't wait to return to Lijiang in the near future,.the town and its people are fantastic.

Room Tip: Book a room with your own courtyard if it is available.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, November 11, 2012
Dear Guest,

Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and know the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day.
Should you travel back to Lijiang, we would be thrilled to welcome you.

Warm regards,
Jason Chen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Level 6 Contributor
252 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed October 18, 2012

This Crowne Plaza is a sprawling collection of buildings, decorated to a high standard. The breakfast is an interesting mix of foods, generally well prepared. A great feature of the hotel is the side door right into the old town of Lijiang.

In reading the (few) complaints by other tripadvisor reviewers I would say that it is worth knowing that nonChinese visitors are a very small proportion of tourists in Lijiang (~10% of the 5 million annual visitors to Lijiang are not Chinese), so there may be fewer people who speak English (well or at all) or who understand a variety of cultural norms. However, we found that when things weren't quite as we would like at the hotel, a little polite persistence would get us to somebody who could and would help sort things out.

We had struggled with where to stay, and checked out some of the other options once we got there. In our view this was the best of the choices we were considering.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate3717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, November 11, 2012
Dear Guest,

Thank you for your kind words about your experience and are happy to hear you enjoyed your time here. I will be sure to share your feedback with the team.
We hope to welcome you back to our hotel in the near future.

Warm regards,
Jason Chen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
89 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed October 18, 2012

We stayed in the very nice Crown Plaza Hotel in a suite that occupied the bottom of a two storey ancient house. We asked for a ground floor room close to the Hotel foyer and breakfast room. We were very pleased that we did, otherwise if we had an upstairs room we would have to walk up two flights of external stairs to get to your room and if further away from the Hotel you could wait for a golf buggy to pick you up. The Ancient Qing furniture looked very attractive in our suite, but was very uncomfortable. On arrival we had four unwrapped chocolates and Chinese fruit in our room – we didn’t eat any of it. The Suite had a comfy king size bed, fast cable internet provided at an office desk, very effective air-conditioning and a large safe bolted to the wall. The bathroom was huge with a shower, spa & toilet. This was a 5 star (Western standard) well managed Hotel with very efficient and friendly staff. The restaurant had an English menu and Western Food and a large choice of Chinese food. The restaurant had one female waitress who spoke excellent English and was very helpful with our Western menu choices. The Hotel has a controlled back gate that gives direct access to the Ancient Village including the very interesting daily market.

Room Tip: Always request a ground floor room close to the Hotel entrance
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelPlanner2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, November 11, 2012
Dear Guest,

Thank you for your kind words about your experience and are happy to hear you enjoyed your time here. I will be sure to share your feedback with the team.
We hope to welcome you back to our hotel in the near future.

Warm regards,
Jason Chen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 6, 2012

Rumour has it, that this hotel is soon to be upgraded to the Intercontinental brand and we can see why. The service is impeccable and our room was stunning. What a pleasant surprise to come off the busy-ish main street and enter the peaceful alleyways between the accommodation buildings in the style of the old town. We were upgraded to a suite (#1083) with a sitting room (including a humidifier to help with the dry climate) and large open-concept bedroom with bath on one side and everything else on the other side (including quite a large walk-in shower for China). The breakfast buffet was big but geared towards Chinese tourists (and rightly so since they make up the vast majority of the tourists) and the Western fare was weak. The backdoor access to the old town made exploring on our own easy (but pay attention to landmarks so you don't get lost).

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Oakville1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPLijiang A, Director of Sales at InterContinental Lijiang Ancient Town Resort, responded to this review, October 16, 2012
Dear Guest,

Thank you for your kind words about your experience and are happy to hear you enjoyed your time here. I will be sure to share your feedback with the team.
We hope to welcome you back to our hotel in the near future.

Warm regards,
Jason Chen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Lijiang Ancient Town Resort

Property: InterContinental Lijiang Ancient Town Resort
Address: No.276 Xianghe Road, Old Town District, Lijiang 674100, China
Phone Number:
Location: China > Yunnan > Lijiang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 940 Hotels in Lijiang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Lijiang Ancient Town Resort 5*
Number of rooms: 270
Official Description (provided by the hotel):
Set amidst a sprawling 51,000 square meters of lush greenery, InterContinental Lijiang Ancient Town Resort is strategically located in World Cultural Heritage-listed Lijiang, Yunnan Province. It is the only international five star village resort hotel in Lijiang Ancient Town World Cultural Heritage Site. ... more   less 
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