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“There may be better hotels in Turpan”
Review of Turpan Hotel

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Turpan Hotel
Ranked #2 of 4 Turpan B&B and Inns
Reviewed October 24, 2012 via mobile

This is a jaded hotel, long past its best. This is the end of the season, so that probably doesn't help. The room is ok and the bathroom very dated. The hot water was difficult to regulate. There is wifi in the lobby. The food in the Muslin restaurant is poor and pricy. Breakfast was a strange selection of chips, kebab, braised celery, boiled eggs, peanuts, bread and jam. I would definitely try a different hotel, rather than return.

  • Stayed: October 2012
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Thank CELlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 4, 2012 via mobile

Spent several nights on a trip with Old Road. Have advised Old Road to avoid the place especially at the inflated price they charge (400+ Y). Rooms are standard size, no lock on the door to speak off ( this is in the front section of the hotel) , passive-aggressive front desk who you have to beg for the wifi code. To be fair the room was sunny (through the grime on the window) and quiet. Walls are crumbling with water infiltration close to the bathroom. Dismal breakfast in quality or quantity.
John's cafe is behind the hotel, charming staff, bikes, real coffee, wifi, a reprieve from the hotel!

  • Stayed: September 2012
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Thank YDz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

Our itinerary was changed at the last moment and we were booked into this hotel by our tour agent, who had assured us proudly that this was a 3-star hotel. After driving through a long, small road with little street lighting, we pulled up in front of a rather shabby-looking building which had clearly seen better days. The sleepy-eyed receptionist on duty greeted us by coughing without attempting to cover her mouth. So much for first impressions.

Our room in the main building was a disappointment. Paint was peeling off the walls, there were dustballs under the table and bed, and only half the lights in the room were working. The bathroom was serviceable with a western-style toilet (thank goodness), but the bathtub was filthy and there were rust spots in places. While the sheets seemed clean, the disposable house slippers looked like they had been worn by the last guests who stayed in our room - there were dirt smudges on the slippers. The hotel's dimly-lit hallways and common areas lent to its bleak and cheerless atmosphere. The hotel is also located some distance from the main tourist area and eateries, making this a very unfriendly option if you don't have a car.

The hotel is crawling with Chinese tour groups, which can be noisy especially early in the morning. Breakfast was a dismal spread of congee and variety of pickled vegetables that looked like they came straight from a can or packet from the supermarket down the street.

I know not to expect much from accommodations in smaller towns like Turpan, but Turpan Hotel is a clear 'miss', especially given its advertised rack rate of 580rmb per night. It was probably worth only half of that.

Room Tip: The hotel staff also told us there was no wifi available initially but then seemed to 'find'...
  • Stayed: October 2012, traveled as a couple
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Thank Mei L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

We stayed at the Turpan Hotel for two nights. We had an issue where we lost our passports on a train and Turpan Hotel was very helpful allowing us to check in and then show our IDs later when we got our documents back. They also helped the fellow train passengers track us down. So the staff is great. Turpan Hotel has a John's Cafe out back and there are grape vines full of ripe grapes (in August) going from the hotel to the cafe -- really pretty. There is a Uighur restaurant on the grounds also and they will serve room service. For some reason the room service prices seemed much cheaper than the prices on the menu when we went down for a look. This restaurant seems to be primarily for the purpose of serving tour groups that come though, so they are not cheap.

The room was just adequate. The beds are extremely hard and there is no internet access in the rooms (you can get Wifi in the lobby and in John's Cafe). We stayed in the main building so there was no long hike to our room that other reviewers talked about, but I did notice that a few Korean guests were staying out back near the cafe. The room was clean, including the bathroom, if a bit old fashioned. In addition to not having the internet, they also did not have digital cable, so there were only a few channels available. The AC is not very powerful and the room really heated up in the daytime, although we were mostly out during the hottest times when the sun was hitting the room directly.

There was no funny business with the deposit and we made a reservation ahead of time which was honored and our room was 280rmb per night -- a bit steep, but there was not a lot available when we came into town.

If we came back to Turpan we'd probably look for a place with internet access in the rooms but Turpan Hotel will do in a pinch.

  • Stayed: August 2012, traveled with family
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Thank JessLWang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2012

We stayed for one night in July 2012 as part of the Urumqi-Turpan 4-day discount tour from Old Road Tours (formerly Abdul Wahad tours). The lodging came with the tour package, so I can't comment on value for price. In any case, facilities are adequate but dated. Air conditioning worked fine when we were there. Wireless internet available in the lobby for 10 RMB (they say 10 per hour, but since they just give you the network password there seems to be no way to enforce that). John's Cafe (a pretty good western-style cafe) is right around the corner - and they offer free wifi as well. As two married couples, we asked for rooms with queen-sized beds but found rooms with only two twin-sized beds (separated by a night stand/light switch stand wired into the wall, such that they could not be moved next to each other). Neither the hotel staff nor the tour guide seemed able to help us, so I'm not sure if there are any rooms with beds for couples in this hotel.

It'll be very hard to get by unless you speak Mandarin or Uighur. Also, one of our party "broke" the top part of the toilet seat - it was the wrong size for the toilet and fixed on quite loosely - she sat on it when it was closed and it broke in two pieces, but she weighs about 100 pounds so it was clearly about to break one way or another. They told us it was our fault and charged us 50 RMB for the seat when we left. Personally I think this is pretty ridiculous considering she's the farthest thing from overweight I can imagine, and considering the facilities are obviously quite old and pretty much everything in the hotel looks like it's decades old and ready to break or otherwise be replaced.

Stayed: July 2012, traveled as a couple
Thank wigglyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2012

Turpan, being the driest, lowest, sweetest and hottest place in China, astonishingly does not have many good hotels to choose from. There are two restaurants: one Uygur food and one western. John's Cafe is the name for the latter. It has lots of varieties albeit home-cooking runs by a couple. There was no air-con at this restaurant. It was located at the back of this hotel.This hotel is just a few miniutes away from the local market and bazaar. One could find many types of food here. We bought bread from an elderly and it was the most amazing scene. Neither party understood what was uttered. We relied on gestures. English is rarely spoken here. Toilet at room is not well-maintained. Kind of old-looking. Food at the local-food restaurant was quite good. We had dinner before we departed for the train station. The street outside this hotel is a grapevine. It was a pleasant stroll. There was a mini-bar at the lobby of this hotel. The coffee smelled good though.

Room Tip: the air con didnt work well.....so do not choose a room where sunlight comes in. could turn into a s...
  • Stayed: May 2012, traveled with friends
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1  Thank KelvinPg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2012

The exterior and lobby of the hotel has character and is interesting although it has clearly seen better days. Better maintenance of the hotel would make this a good place to stay.
Unfortunately that is not the case and the rooms were dated and dirty. The air-conditioning does NOT work and our phone calls to have it fixed were simply ignored. We requested for a fan and they said they had none to offer us.
Turpan is an extremely hot and dusty place with temperatures reaching 60 to 70 degrees Celsius in summer. So a room with working air-con is critical to a decent night's sleep.
We were baked in a warm, stuffy, airless room and could not wait to checkout the next morning. Thankfully it is only a 1-night stay.
Even our local driver who stayed the night at the hotel says that this hotel is not even worth a 1-star rating although it touts itself as a 3-star hotel.

  • Stayed: May 2012, traveled with friends
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Thank WLinC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Turpan Hotel

Address: No.1659 Youth South Road, Turpan, China
Location: China > Xinjiang Uygur > Turpan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Turpan
Price Range: $38 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Turpan Hotel 3*
Number of rooms: 200
Official Description (provided by the hotel):
This is the main Government Hotel for tourists in Turpan (Tulufan) in Xinjiang Province China. It is apart from the Bus Station Hotel one of the few places that allow foreign tourists in Turpan ... more   less 
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