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“Good deal for a simple and comfortable bed”

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Jiuzhaigou Grand Hotel
Ranked #59 of 211 Hotels in Jiuzhaigou County
Reviewed May 31, 2014

The hotel located only 5 minutes from Jiuzhai National Park. We suggest you to stay on this hotel at new wing. The hotel has expanded new rooms due to increasing the demands. It's not far from the cultural performance center. Taxi on call.

  • Stayed: May 2014
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Thank DestinyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 7 of 34 reviews

Reviewed July 6, 2013

We stayed here for 3 nights on a tour of Sishuan Province with a group of friends. The receptionists didn't speak much English so they called for a lady from one of the lobby shops to help. It is a huge reception with a couple of shops selling reasonably priced souvenirs.
Our room was a good size with 2 good sized single beds which were very comfortable. In the room there was also a large flat screen TV, dressing table and mirror, two chairs and a small table. Tea and coffee making facilities were also provided. The carpet had a number of stains on it.
The bathroom was fairly small with a shower over the bath. The grouting was mouldy and there were some hairs on the floor which didn't belong to us.
Free wifi was only available in reception but we had to walk around to try and get a decent signal.
Breakfast was a large buffet but very few items for western tastes. It was a struggle to find enough food that we liked to enjoy it.
We ate dinner in the restaurant on all 3 nights. The food was dull on 2 nights and OK on 1 night. If we hadn't been on a tour we would have gone to one of the many restaurants in the area instead of eating here.
The hotel is a 10 minute drive to the Jiuzhaigou National Park which was our reason for being in the area. It's a very beautiful park with lots of wildlife but sadly lots of visitors.
It's unlikely that we will be in this area ever again but if we did we would try one of the other hotels in the area.

  • Stayed: May 2013, traveled with friends
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1  Thank NorfolkNigel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

stayed there for 3 nights in the deluxe king room. the lady at the front office ( seems like a senior staff - she had a different uniform ) was not friendly at all...not a smile on her face. From her expression, it seems like we were a bother to her ! since this is our first time in jiuzhaigou, naturally we had questions to ask and there was some language barrier...the other staff were ok, but they had to refer to this lady and she certainly didn't look pleased.
breakfast was not great - so i skip breakfast after one day.
we had dinner there on the 1st nite cos we were tired, picture looks good on the menu but taste is so so. there are directional signs in the hotel showing - coffee/salon etc.. - but none of these exist in the hotel. room wise - worn out carpets. not all rooms are the same. i had rain shower in my room, but my friends had bath tub ( but their bathroom wasn't too clean) . i believe the ones with rain showers were the upgraded rooms. we were happy with the free wifi although it wasn't very stable and we also did not have wifi on our last night. They blamed it on the weather..hmm. on our last day, we called front office and was informed check out was 12 noon, some of us were there at 1150am but there were others still in their rooms and the sulky senior lady was hurrying us and telling us that if don't check out at 12 sharp, she threatened to charge us another room night.

  • Stayed: October 2012, traveled with friends
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Thank doraexplorer008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

This hotel is only 3 stars relative to the western standard. It is a good walk to the park, however you can catch a taxi for 10 yuan if you don't want to walk.

Heating only turned on from 5 or 6 pm to midnight with only 1 setting. There are plenty of blankets if you are cold.

No WiFi or cable Internet in room. There is 1 computer in lobby which cost 10 yuan
/hour.
Very limited English at the reception but it is every where in Jiuzhaigou area. Breakfast serve til 9am. However, food is either cold or runs out if you turn up after 8.30am and don't expect too much either because there won't be too many choices for western food.

We paid $160/night, booked through Ctrip ( it was the cheapest at the time). We stayed for 3 nights from 7 to 10 th October 2012.

Here are some tips for the Jiuzhaigou visit that will help if you are thinking of travelling here and can't speak Chinese.

1) You can do the trip yourself without paying for tour. Just book hotel and flights. The Jiuzhaigou national park is self do, you really don't need a tour guide.

2) Taxi from Jiuzhaigou Haulong airport is ~85 km away from the hotels near the park. It should cost around 200 to 250 yuan fixed price. Don't let the taxi driver charge you by the meter like what we did because it will cost around 400 yuan. Just negotiate before you hop on to the taxi.

3) since not many can speak English, you should get someone to write in Chinese sentences such as how much to hotel (should get the hotel name, address and phone number in Chinese as taxi driver can't read in English. We found that having the phone no. Of the hotel handy also helps everywhere in China because quite often taxi driver could not find hotel, they can ring up and ask.

4) Haunglong national park is worth a visit if you are in the area. We found that it is as pretty as Jiuzhaigou national park. 1 day should be good enough for Haunglong park. There is a bit of walking (~6.5 km all up if you take the cable car up and walk down), however it's doable as it's mostly down hill.

5) Jiuzhaigou national park is bigger, 1 day is also enough but if you want to spend more time and take it easy, 2 days is more than plenty. Jiuzhaigou park is easy to do as the buses take you all the way to the top and drop off every single point of interest on the way down. Each stop is around 1 to 4 km, If you can't walk far then just take the bus. Bus runs every 2 to 5 mins so don't worry if your health is not too good. The park is in the shape of a Y, the right hand side of the Y is where all the pretty spot.

6) Cost forJiuzhaigou park is 210 yuan + 90 Yuan for bus inside the park ( highly recommended). Jiuzhaigou park sells corns and instant noodle inside, you can eat there or bring our own food if you like.

7) Haunglong park sells very little food, BYO lunches is highly recommended.

8) Entrance fee to Huanglong park is ~ 200 yuan + 80 yuan for Cale car (highly recommended)

9) Haunlong park is 59 km from the airport or 135 km from Jiuzhaigou. Takes 2 1/2 hour from Jiuzhaigou or 45 min from airport.

10) last but not least, it cost 500 yuan fixed to Huanglong park return from Jiuzhaigou ( price should be negotiated and remember don't let them charge you by the meter because it will cost a lot more.

Best time to visit Jiuzhaigou is the first 2 weeks of October ( autumn ) because you will see all the pretty leaves change color.

We stayed 2 days in Jiuzhaigou, caught a taxi from Jiuzhaigou the last day to Huanglong park, leave our luggage in a taxi. The taxi driver waited at the park till 5pm, pick us up from the Huanglong park and drop us off at the airport for a 7.40 pm flights. All this cost us 500 yuan by taxi. If you want to do the same, make sure you have all of these translate into Chinese on a piece of paper and have it ready to show it to the taxi driver.

Good luck and enjoy your trp in China. If you want review on other part of China, please read my other reviews.

  • Stayed: October 2012, traveled with friends
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6  Thank Global_travel7035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

The Jiuzhaigou Grand may have been "grand" in it's day but definitely no longer lives up to it's name and is not a hotel for westerners.

My wife and I spent two nights there and were glad to leave.

Pros:

- Quiet

Cons:

- Price was exorbitant at approx $140 a night (probably not worth half that)
- virtually no staff spoke English; not a complaint but a hindrance all the same
- carpets in bedroom and main dining area were dirty and need of a good clean
- very dim lighting in bedroom
- WIFI only worked intermittently
- Breakfast was almost soley Chinese food and not to our taste,apart from the noodles which were 50/50, and one of the cakes.
- tables in dining area were large circular ones with seating for 10-12 people and a lazy susan in the middle ie not really suitable for couples
- couldn't get safe in room to operate
- came back to hotel at approx 2.30p one afternoon and it was like the place was deserted with no reception staff in sight and lights dimmed.
- terrible shower rose and dirty tiles

There were a few restaurants in the area but still felt rather isolated.

In a nutshell avoid if you can

  • Stayed: September 2012, traveled as a couple
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Thank yotsmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

This is a 3* hotel by Western standard. Under normal circumstances, I would not pay aud90 for this hotel. However, this being a mountain area and of Tibetan origin, one has to be pragmatice and reset ones expectation. There is no air conditioning, as suggested by booking.com. There was no air conditioning for the 3 nights we were there. This was confirmed by the receptionist stating that it's only fan. Perhaps, there's heating in winter. I do not know. In any case, even the fan was not working. I had to get a standing fan delivered to the room. Having said that, the rooms are reasonable, clean and functional. Breakfast was nothing to shout about. I'm of Chinese origin and I could hardy eat any of the stuff presented except for noodle soup, which was made available n my last day,

It's conveniently located, although ou will still want to hop on a taxi to the entrance of Jiuzhaigou Park. 10 rmb is worth the ride as you need all the energy to walk once you get into the park. The staff in this hotel are very helpful and do their best to help. Free wifi was useful. Lots of eating place nearby. Would I stay here again? Considering that Sheraton, which is 2 hotels away, cost 2.5 times more, it's acceptable.

Stayed: August 2012, traveled as a couple
2  Thank cantiksekali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

It's a standard 3 star Chinese hotel located quite a distance to the park entrance.
However, you can easily get a 10RMB ride from any of the cars whizzing by on the road.
There is also a nice river trail road behind the hotel to the park.

The hotel restaurant wasnt that great when we had dinner.
Prices were ok but food just was so-so.
They also provide a rather extensive chinese breakfast.
Quite surprising to see such a selection.

Had problems with the booking when the hotel insisted that I had not yet paid even though I had. Took a long time to sort it all out. Booked it through elong.net
They also didnt accept a western credit card and so we almost ran out of cash.

Overall:
Wouldnt stay here again.
If I go to jiuzhaigou, i would pick a hotel much closer to the park entrance or stay somewhere else like the Intercontinental.

  • Stayed: September 2011, traveled solo
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1  Thank Ronnie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jiuzhaigou Grand Hotel

Address: Zhangzha Town, 623402, China
Location: China > Sichuan > Jiuzhaigou County
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #59 of 211 Hotels in Jiuzhaigou County
Price Range: $30 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jiuzhaigou Grand Hotel 5*
Number of rooms: 193
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