stayed there for 3 nights in the deluxe king room. the lady at the front office ( seems like a senior staff - she had a different uniform ) was not friendly at all...not a smile on her face. From her expression, it seems like we were a bother to her ! since this is our first time in jiuzhaigou, naturally we had questions to ask and there was some language barrier...the other staff were ok, but they had to refer to this lady and she certainly didn't look pleased.
breakfast was not great - so i skip breakfast after one day.
we had dinner there on the 1st nite cos we were tired, picture looks good on the menu but taste is so so. there are directional signs in the hotel showing - coffee/salon etc.. - but none of these exist in the hotel. room wise - worn out carpets. not all rooms are the same. i had rain shower in my room, but my friends had bath tub ( but their bathroom wasn't too clean) . i believe the ones with rain showers were the upgraded rooms. we were happy with the free wifi although it wasn't very stable and we also did not have wifi on our last night. They blamed it on the weather..hmm. on our last day, we called front office and was informed check out was 12 noon, some of us were there at 1150am but there were others still in their rooms and the sulky senior lady was hurrying us and telling us that if don't check out at 12 sharp, she threatened to charge us another room night.
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