Admittedly, if you don't speak a word of Mandarin and have no-one with you who does, staying in this hotel may not be always as simple. The staff doesn't speak English (well at least I didn't meet anyone who did).
Yet, this hotel is a good alternative for the nearby Sheraton Resort. It isn't cheap, but most hotels in this location are expensive. However, it definitely exceeded our expectations having read some reviews on sites like Tripadvisor.
The location is quite good, about 1.5 kilometer from the National Park entrance, just east of it. It is close by the Sheraton Resort. Behind the hotel are some streets that in the evening turn into a little night market, and along the river that runs at the back of the hotel, are quite a few bars, restaurants and little shops. More shops and many more hotels are located at the west side of the Park entrance.
Frankly, during our stay it were the people who made the difference here, from the front desk ladies to the housekeeping staff, and from the super friendly bell boy to the waitresses in the dining room. Despite the language barrier (which was never a real problem, if I had needed help, all my travel companions spoke Mandarin), they went out of the way to make our stay pleasant.
The hotel is 4 floors and spead out over several wings that are connected with indoor walkways. The rooms at the side street are a bit noisy, the other ones are quiet. The room was specious enough and clean. The beds are hard, as almost everywhere in China, but not rock hard. The bathrooms are adequate. We did not experience any blackout or any lack of hot water during our 3 nights stay. Hot water was available all the time with sufficient pressure.
There are coffee and tea making facilities in the room (but no coffee) and there is LAN internet that actually worked most of the time. There are no in room safes but the reception will provide and your valuable stuff will be stored in a locked room if you ask about it.
The reception people are nice even though checking in was a bit slow with the double copying process of passports that you can expect anywhere in Sichuan. But the ladies are very friendly and if you give it a try to say a few words in Mandarin, they will remember that you tried, and you can be sure that they will be very patient and try to make sure they understand you.
Breakfast is served in the big round dining room. It is a typican Chinese "grand" hotel type of dining room, which may not be appealing for many westerners. It can get very busy in the morning and the staff has to work hard to keep all dishes supply as some people literally "attack" the buffet, for example is there is a new supply of fried eggs. For the rest it is Chinese fare only. But there is coffee too and it is surprisingly drinkable. The orange juice is not really orange juice though, it is some sort of orange flavored tea or water, served luke warm.
The tour groups of Chinese can be annoying in that many people literally stack up their plates. That is why the hotel has implemented an interesting rule: if you stack up and leave more than 50 gram of food wasted on your plate, they will add a "penalty" of RMB 20 to your bill. Great initiative!
The lobby is also ornamental in Chinese style. There is a concierge desk with the intriguing sign in English saying "Ritual Guests". But the congierge is helpful in arranging transportation, tickets for the Tibetan dance performance and any other services you may need.
It is written that the hotel provides karaoke lounge, massage, spa etc. but we didn't use these so I can't comment on it. We had dinner and lunch one time at the hotel. You can order from an I-Pad with the menu on it, with pictures so that makes it somewhat easier. We had yak meat, some pork dish (more or less like thin sliced smoked bacon) and a dish with the "cushions" of duck feet in a plate filled with red, green and orange peppers. It was good and reasonably priced for a hotel.
When we left, some of the restaurant staff came to say goodbye in the lobby. We have only met nice staff here with smiles all the time. Once again, the people really made the difference.
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