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“High standard for Tai'an”

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Four Points by Sheraton Tai'an
Ranked #3 of 345 Hotels in Tai'an
Reviewed July 27, 2014

This was a stay for my husbands work, I would not rate this as a five star hotel, however for Tai'an is it good. The rooms were clean and comfortable we were on the IHG preferred floor (room 1032) so I am not sure if all the rooms are like ours. The concierge was very helpfully in getting our train booking changes and arranging a hotel car to get us to the train station.
The thing that was most inconvenient was the locked mini bar, I just wanted to put a bottle of complimentary water in the fridge to cool down but you have to call guest services to access this.
Breakfast has a wide selection but most of it is for the Chinese/Asian backgrounds however you can find basis western breakfast food. The lunch noodle menu was very good with a bowl of noodles big enough to feed two.

  • Stayed: July 2014, traveled as a couple
    • Service
Thank kev_deb2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 - 32 of 94 reviews

Reviewed April 28, 2014

for those who travel on china, choosing an american chain hotel is always a safe choice. it might not be the best hotel in town, nor the best cost benefit, but it is what you expected to find... and arriving late evening in a place where you know there will be a good bedroom, clean and in a good environment makes a lot of difference.
the hotel is good, the bedrooms are ok and spacious, even to hold an extra bed.
the breakfast is good. so long story short, it is a good choice when visiting mont Tai.

  • Stayed: April 2014, traveled with family
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Thank arthur c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2014

This is four point, but sold as five star hotel. overall, it's nice hotel.
Good bed, location is not bad, quite new and service is OK, it matches our expectation.
only uncomfortable thing is breakfast, it's not good. and I got used to that our Chinese people always got messy on table and on food area, they didn't clean it very quickly, they should improve it.
When we have dinner at same place, the service is much better I have to say.
Good, it can be your choice at Tai'An

Room Tip: Mt view is just so so, No needs to pay that.
  • Stayed: April 2014, traveled as a couple
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Thank Alex_Yuan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014 via mobile

Visited the hotel, and the first thing that you notice is Four Points by Sheraton. You would expect the service by sheraton. stayed there for 2 nights, room 1329, Feb 2014

Rooms are nice and expected of a good hotel. But what would be very surprising and very disappointing would be the service of the staff. They have not followed what a standard hotel procedure and cut corners where possible.

1. Breakfast was a big no no. Six slot toaster with only two slot working.

2. Salt shaker was not refilled, leaving dried rice grains in shaker. This was verified with staff and almost all shaker would give rice grains but no salt. see pictures.

3. No fork and knife at a western buffet? can comprehend how a hotel that quotes the sheraton brand dare claims this. see pictures.

4. unwashed coffee maker. see pic

5. hot milk in a drum and left empty. see pic

6. no coffee spoon. only plastic stirrer at a 5 star restaurant

7. At the lounge in the evenings, the latte is cooler than the hot water. not even warm. the manager at that time Lei, claims that the hotel skill in making coffee is not as good as a coffee shop like starbucks. a replacement was given, but what an excuse.

when approached, the F&B manager Jason says this is not required for the type of guest at Four Points Tai Shan. Do you mean that a 5 star hotel lowers their standard according to location.

complained to their corporate office, but once again, looks like cover up as the guest relation office refuse to give me a complains reference to follow up.

if you want to be shortchanged by a 5 star hotel, this is the place to be.

Stayed: February 2014
1  Thank LCW0ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

Overnight for visiting Mount Tai. Excellent facility and brand new. Room is large enough. Food in the Chinese restaurant is nice, a good and upscale alternative to local restaurants. Service efficient and polite. A bit far from Mount Tai entrance but taxi is cheap and fast. Great value for money.

  • Stayed: December 2013, traveled as a couple
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Thank Eternalblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

A very new, clean, spacious, great service and lovely hotel.
It is very new, just open for business in 2012 according to the tour guide.
The sleeping experience is definitely ultimate comfortable.
The only thing is the Playing card in room is chargeable at RMB8 per set, as I thought it is free.
The breakfast is just average for Sheraton.
There are a big supermarket next to the hotel.

  • Stayed: December 2013, traveled with family
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Thank chungling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

We stayed one night in this hotel after going up the Tai Shan. We found the room spacious for comfortable sleep. Modern facilities are equipped. Bedding is clean with no smoking stain or smell in the room.

  • Stayed: December 2013, traveled with family
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2  Thank hnlchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Tai'an

Address: No.888 Huanshan East Road, Taishan District, Tai'an 271000, China
Location: China > Shandong > Tai'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Tai'an
#3 Luxury Hotel in Tai'an
Price Range: $59 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Tai'an 4*
Number of rooms: 300
Official Description (provided by the hotel):
Everything you need, plus the style and extras you love, that’s Four Points by Sheraton Taian. Get what you are looking for with the style and service you want all at a great price. We have what matters most to you like a comfortable bed, a delicious breakfast and fresh coffee you will also find free Wi-Fi, free bottles of water in your room, great local beer with Best Brews and much more. Whether you are in town for work or just for fun, your always have a great stay with us. ... more   less 
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Also Known As:
Four Points By Sheraton Tai'An China/Shandong

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