I used to stay at this hotel a lot on business trips. My stay has always been fine. I especially used to like the generous breakfast buffet and comfortable rooms.
That all changed in November of 2011. I chose this hotel for my wife and I from a list of about a dozen hotels for a convention we atttended. We arrived late and just wanted to get in bed and go to sleep. Around 11 pm, we kept hearing stomping above us. We figured who ever it was would simmer down and go to sleep, then we could get some sleep...NOT. After laying in bed wide awake until 1:35 am, I had had enough. I called the front desk and asked them If I could move the next day because of the noise. They said okay.
The desk clerk said she would call the occupants and ask them to stop the noise. Finally, we began to dose off to sleep. 20 minutes later, the stomping started again. This time with a vengeance (seemingly). I think it was 3:45 am when it was finally quiet enough to get some sleep. Only thing, we had to be up at 5:30 am to get started for the day.
I wen to the front desk and explained my dissatisfaction. The desk clerk told us that they have had problems with the occupants in the room above us. The family was staying there for an extended period of time due to a house fire. My questions was, if they knew the family was a problem, why was I placed below them (the hotel was not full). I requested a refund. I was told that the manager would have to make that decision. I was scheduled to stat there for 3 nights. The desk clerk asked if I would like another room. We declined and decided to got to another hotel.
Just before checking out, we went to what I have known to be a great breakfast buffet. This was absolutely horrible. They had powdered eggs and something that was supposed to look like Canadian bacon. The egg-sausage-cheese buscuits looked like they had been warmed over from the day before. My advise...stay away. Oh, I almost forgot, the room we had was facing the interstate traffic. That made it even worse.
- Official Description (provided by the hotel):
- The Residence Birmingham Homewood, AL hotel offers the convenience and comfort you need, whether you're with us for a short or extended stay. Located in Birmingham, Alabama, where great climate and southern hospitality reign, this hotel near Homewood, AL provides impeccable service and a welcoming environment. At our Homewood extended stay hotel, choose from studios, one- or two-bedroom suites featuring full kitchens with refrigerators, stoves and microwaves. Wake up to the smell of fresh coffee and a complimentary buffet breakfast. Take a morning or afternoon swim in our pool. Relax while watching TV or reading a complimentary daily newspaper in your room's living area. Or, mix and mingle during our hospitality hour while enjoying a beer or wine. Close to the University of Alabama at Birmingham, downtown Birmingham and cultural activities, our hotel is ideally located for both business and leisure travel. You'll feel right at home at our Residence Inn Birmingham hotel in Homewood, AL. Plan your stay today! ... more less
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- Also Known As:
- Residence Inn Birmingham Homewood Hotel Birmingham
- Birmingham Residence Inn