I have stayed here twice in the last 30 days and was not impressed either time. I am not a gluten for punishment but 1) this is one of the few hotels in the decent part of Birmingham that offers an airport shuttle and 2) I thought maybe my first stay was a fluke. Unfortunately point 2 didn't improve much on my second visit. Let me explain...
First stay was late March. Arrived late (around 9pm) and it was dark outside so I could not really get a good look a the property. I was given a room upstairs over the lobby (literally up the stairs as this hotel has no elevator). I had a single king non-smoking room. As I entered from the room (all have outside entries) the place reeked of smoke. The carpet was very worn, the under window heater/ac unit was dirty and disgusting and the door to the bathroom was cracked and bowed--the outer finish was literally delaminating! Thank goodness the weather was pleasant so I had no need to attempt to use the gross heating unit. The electrical outlet next to the bed had no cover and wiring was exposed. My 4am wake-up call never rang but that didn't matter since I wasn't able to get much sleep anyway as the bed was hard as a rock. When I went downstairs to catch the 5am shuttle the door to the lobby was locked and only after pushing the buzzer several times did someone come and let me in. The good news is the shuttle was ready and I arrived at the airport on time.
The second stay was earlier this month (April). This time I arrived much earlier and told the front desk I was less than impressed with my last visit and asked if I could have a decent room. This time I stayed on the second level (once again) near the rear of the hotel. In this room the heater/ac unit was acceptable and the interior better, but still there was marks and small holes on the walls that could have easily been taken care of with a coat of paint. The room was not very clean and you could see layers of dust on the lamp shades and floors next to the walls. The bed was not great but no where's near the hard slab I experienced on my previous visit. My 4am wake up call was right on time.
Once again at 5am I made the trek downstairs to the lobby only to find the door locked again, so I buzzed and after a few minutes someone came to the door--they looked like they just had woke up. The airport shuttle driver was polite and courteous and the short 8 minute ride to the airport went on without a hitch.
I don't know if the Choice Hotel folks who own the Quality Inn franchises inspect their properties on a regular basis or not, but this particular hotel is not worthy of the name Quality--I think the photos speak for themselves. Next time I will spend the extra money and stay at the Hampton Inn immediately next door.
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- Also Known As:
- Quality Inn Birmingham
- Quality Inn Irondale
- Irondale Quality Inn