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“Accommodating”

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Red Roof Inn Birmingham South
Ranked #54 of 79 Hotels in Birmingham
SARASOTA
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Accommodating”
5 of 5 bubbles Reviewed September 21, 2012

The hotel was clean and close to where we needed to be. The breakfast was more than the usual continental starch and coffee like so many other motels. The room was very clean and when we asked for more towels, the staff was quite accommodating.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank FiaSarasota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H T, Manager at Red Roof Inn Birmingham South, responded to this review, October 11, 2012
Dear Velerofia:

Thank you so much for taking the time to post your positive comments. I am pleased to know that you enjoyed every aspect of your stay and look forward to welcoming you back when ever you are in this part of the world.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
    80
    64
    84
    90
    101
See reviews for
134
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104
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
DICKSON
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 18, 2012

The staff was always friendly and likable. The first room they sent us to had not been cleaned yet. They sent us to another room where the air conditioner was broken: cooling well enough but flooding the floor. The shower was a trickle.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank CLAY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H T, General Manager at Red Roof Inn Birmingham South, responded to this review, October 11, 2012
Dear Clay:

I am sorry to hear the hotel didn’t exceed your expectations in certain areas, but I am pleased to inform you that the owners of the hotel have chosen me as the new general manager and I am very committed to excellence and service. Next time you are in the Birmingham area, please stop by and visit us to see the wonderful changes we have put in place.

Very sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 13, 2012

Room was not clean - only one cup in the room - bath was dirty - and most of all no internet which depend on greatly. Had to drive up to the Days Inn parking lot to get on the internet. No storms or weather in the area.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Cecil Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn S, General Manager at Red Roof Inn Birmingham South, responded to this review, September 15, 2012
we sincerely applogize for any inconveniences that you may have experienced while staying at our property.
Without your feedback we would not be able to correct and resolve these issues.
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EASLEY
1 review
2 of 5 bubbles Reviewed September 10, 2012

Booked for 2 nights, but only stayed one due to lack of quality of furnishings and musty odor in the room.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank GREGG B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn S, General Manager at Red Roof Inn Birmingham South, responded to this review, September 13, 2012
We are very sorry for any inconveniance you experienced during you stay. Thank you for taking the time to write this review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 1, 2012

The front desk person was rude. The first room we were given wouldn't even open with the card given to us -room 211. The next room -room 201- we were given looked okay, but the bathroom was horrible. There is mold growing on the wallpaper. The drain stopper wouldn't work to take a shower without the tub filling with water. There was a dirty towel on the back if our door, and to make matters worse there was only one towel and no wash rags at all!!! Our friends that were with us had the room next door- room 203. Someone had left the light on in the bathroom and had used the toilet. Didn't even flush! My parents stayed in room 209 and the shower was broken. My mom got cut on her hand just trying to turn the shower off. This place wasn't worth the 67.00 a night we paid. We came on Labor Day weekend just to stay overnight on our way to Florida; so, the price was doubled. We had coupons for $32.00 a night, but they wouldn't acknowledge them. I will not stay at a Baymont Inns & Suites again!!!!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LDScott03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn S, General Manager at Red Roof Inn Birmingham South, responded to this review, September 2, 2012
Thank you for your review.I do apologize for the experience you've encountered during your stay.With out your comments we would not be able to address and correct these issues.

Once again we apologize,and thank you for your feedback.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 10, 2012

My room was tiny, dirty and smelled of cigarettes. Prior to my reservation, I asked for a ground level handicapped/Wheelchair accessible room which ended up being on the third floor. A no-no, that wasn't what I asked for...I asked to be switched. My ground level room was still tiny not accessible and all the above. I would guess to them accessible only means "yes you can get your wheelchair through the door, forget moving through the room or bathing."

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1HAYATO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn S, Manager at Red Roof Inn Birmingham South, responded to this review, August 12, 2012
Thank you for your review.I apologize for the experiance you encountered during your stay.With out your coments we would not be able to address and correct these issuess.
Once again we apologize ,and thank you for your feedback.


Sincerely
Justin Wright
M.O.D
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 10, 2012

I did not get what I originally reserved. The room didn't have towels, etc. I later found an old used condom & wrapper at the head of the bed which is very disgusting. I will never stay there again. I do not recommend this hotel, may have been better off staying at a Motel 6.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SGHalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn S, Manager at Red Roof Inn Birmingham South, responded to this review, August 12, 2012
Thank you for your review, I do apoligize for any inconviences that you may have had here at the Baymont. However we were not aware of the situaion of your room and do apoligize for what happen in your room. we are currently speaking with the room attendant about this situation. Thank you for taking the time to write this review without it we would not be able to address and resolve this situation.


Sincerely,
Justin Wright
M.O.D
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Birmingham South

Property: Red Roof Inn Birmingham South
Address: 1466 Montgomery Hwy, Birmingham, AL 35216-3607 (Formerly Baymont Inn & Suites Birmingham/Vestavia)
Location: United States > Alabama > Birmingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 79 Hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Birmingham South 2*
Number of rooms: 115
Official Description (provided by the hotel):
Our hotel provides easy access to popular activities in the area. Visit the Birmingham Civil Rights Institute, the Birmingham Zoo or the Alabama Adventure Water and Theme Park. Talladega Superspeedway offers exciting races, and the University of Alabama at nearby Tuscaloosa. Oak Mountain State Park offers great hiking, and the Robert Trent Jones Golf Trail at Oxmoor Valley is a short drive. Whether you are traveling for business or pleasure, rely on our Birmingham hotel for the convenient amenities you need. Enjoy a peaceful sleep in one of our standard comfortable rooms; microwaves and refrigerators are available in superior room types. Connect to free WiFi or work remotely in our business center. Take advantage of our stay active with a workout in our fitness center. If you are in need of some rest and relaxation, lounge in the sun by our outdoor pool. One well behaved pet is welcome. ... more   less 
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Also Known As:
Baymont Inn And Suites Birmingham / Vestavia
Baymont Inn & Suites Birmingham / Vestavia Hotel Birmingham
Birmingham Baymont Inn

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