We stayed here a few times last year as our son was at college in Birmingham. We returned this spring to attend some sporting festivities and were amazed, no astounded that everyone remembered us--many by name!! The same friendly attitude, incomparable service and simply gracious hospitality were still the hallmark of this lovely hotel. The lobby and restaurant have been renovated and updated to include a starbucks counter with some pastries and goodies and the restaurant bar is a little more inviting aesthetically. The same great food--try the egg white frittata, it is delicious!!!
Edward, in the Concierge lounge bends over backwards to make us feel as though we are the most valued members of a private club--but talking to other guests over a glass of wine, we realized they all feel the same way!! The rooms are spacious and comfortable, housekeeping is wonderful! Lots of nice amenities in soaps and coffee maker in room, not to mention the complimentary laundry area available to guests!! The work out facility is quite good and immaculate. I truly appreciated the complimentary ear phones!
One evening, we stopped into the Concierge lounge on our way to our room. It was quite late and Edward had begun to put the perishables away. Nelson, the friendliest, most delightful gentleman from engineering happened off the elevator and saw a man looking bewildered and asked if he could help him. Turns out the fellow wanted to buy a beer, so Nelson took care of it for him---totally not his responsibility, but I love this about the folks here, they all step up to help the guest whenever they are needed and wherever they can. We have spoken to Nelson on every one of our visits, and my greatest concern is that someone would steal him away as he is a TREASURE!
The front desk was as always, impeccably professional, quick and gracious in welcoming and addressing our every question or need. The serving staff in the restaurant make you feel as though they have been happily awaiting your arrival....truly, this is a property where we always feel wanted and valued and certainly remembered. The value here is not even in numbers.
Michael Hogan, Kyla Provitt, Edward, Nelson and so many others have made each stay memorable. We will never stay anywhere else in Birmingham--by the way the location is excellent to the Summit Mall, Samford university, UAB and all of downtown Homewood, Birmingham and Vestavia.
You will not be disappointed!!!
- Official Description (provided by the hotel):
- The superior quality and location of the Birmingham Marriott will make every trip a pleasure. The hotel is adjacent to Grandview Corporate Park and HealthSouth in one of the city's fastest-growing areas. Alabama Adventure Amusement Park and the Robert Trent Jones Golf Trail are just minutes away. ... more less
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- Also Known As:
- Marriott Birmingham Hotel Birmingham