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All reviews continental breakfast mini fridge great place to stay rooms are spacious king bed staff was very friendly next morning bagels front desk staff would definitely stay here again great customer service one night stay couch summit highway alabama
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11 - 16 of 856 reviews
Reviewed 3 weeks ago via mobile

We have a foursome golf trip to Birmingham, Alabama and could not check in because our reserved rooms were not ready. We have to get up at 5:30 the next morning. The check-in delay is not acceptable.

The hotel reason was they are very busy. But the hotel should have the resources to handle the volume of their capacity. We pay for 4pm to 11am and couldn’t heck in until almost 11pm.

Date of stay: May 2019
Trip type: Traveled with friends
Thank shi0wh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

The hotel bus driver and front desk staff were very good. The hotel was not. I stayed a few years ago, and it has really gone down ho, and I will never stay here again. Between the smell of the room, the running toilet that they couldn’t seem to figure out, all of the gym equipment being broken, and police doing prostitution stings my last night there, to say this was a complete disgusting disappointment would be a gross understatement.

Date of stay: May 2019
Thank Jnchowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This was a awesome place to stay pool was nice gym was great staff were consistent and polite and showed they cared even if it meant follow up after you’ve went to your room for a while. Presidential treatment.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Passenger30224035091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Hyatt has maintained its quality of excellence while many hotel chains have slumped. Hyatt Place is where one goes for the good stuff without paying for the extra fluff. I chose this particular location because it was close to the Summit. A Hyatt closer to the airport would have been more convenient but I doubt I would been more pleased had I made a different choice. From the moment, I walked through the doorway and throughout, until check out, the personnel exhibited a sincere friendliness and caring. Anitra and Lee were really special. I asked for names of a few eating establishments beyond the well known fast food types. Not only did they provide names but they took the time to provide specifics on their personal choices. I had a wonderful stay at Hyatt Place Birmingham/Inverness. Clean room with cozy bedding = good night's sleep.

Date of stay: May 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Quest23609267229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The staff was very friendly and helpful. The facility was below par. The shower had mold in it. The carpet was stained. The toilet paper holder was coming off the wall. The building was extremely old.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank CatWhiperer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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