My company moved a meeting here from another location because we had a high headcount. This property is attached to the Birmingham-Jefferson Convention Complex (BJCC). When I checked in, Juan Bass granted me an upgrade at no charge. I was particularly thrilled that he called my room after I arrived to let me know my meeting location (the BJCC is huge). The next morning, I had terrific service from Annie Jackson at BJCC and my meeting went flawlessly.
When I checked out, the no charge upgrade had been billed to my room, but Michael at the front desk fixed it right away.
My blow dryer didn't work but I simply reported it on checkout, since I can live without one and I didn't mind.
There's a coffee shop in the BJCC annex and the service there is great.
- Official Description (provided by the hotel):
- Sheraton Birmingham Hotel has 123,000 sq ft of updated event space and is connected by skywalk to Birmingham/Jefferson Convention Complex. We're home to Birmingham's largest ballroom (25,000 sq ft). ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Birmingham Hotel Birmingham
- Birmingham Sheraton