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“Pleasant overnight stay” 4 of 5 bubbles
Review of Doubletree Hotel Birmingham

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Doubletree Hotel Birmingham
Ranked #30 of 79 Hotels in Birmingham
United States
1 review
“Pleasant overnight stay”
4 of 5 bubbles Reviewed May 6, 2014

I was in town on business. This hotel had excellent mattresses that gave me a better night's rest than I actually get at home.I slept wonderfully while being surrounded and supported by a multitude of pillows. The hotel also has an excellent fitness room.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Phillip F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree Hotel Birmingham, responded to this review, May 28, 2014
Hello,
I am Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Al. We appreciate you choosing to stay with us. We try to always accomodate our business travelers because being in the heart of downtown we mostly attract business travelers so anything that we can do to make your stay comfortable so that you can work more efficiently, we do. I hope you come back to visit with us. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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613 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Warren, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 4, 2014

We've had wonderful stays at the Doubletree thanks to the consistent combination of physical comfort and caring staff. Last week we arrived to check in just as the tornado warning sirens went off. The staff were incredibly competent and calm. They had obviously thought through and practiced because they moved all the guests out of rooms to a lower level area with efficiency that relieved everyone's panic. They accommodated parents with sleepy kids so that they were able to continue sleeping in the sheltered area, had plenty of water and places to sit, and because they maintained cool heads so did we. They kept us informed, and gave us all the reassurance we needed to know we would be okay. I should have written many times about what a good place this is to stay but after their excellence in an emergency I finally am!

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree Hotel Birmingham, responded to this review, May 28, 2014
Hello,
I am Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Al. Thank you so much for choosing to stay with us again, especially during a weather emergency. We are highly trained after the surprise snow storm that happened in February. I hope you choose to stay with us for pleasure and if so contact me so if there's anything I can do to make your stay more enjoyable I will be more than happy to assist. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Double Springs, Alabama
2 reviews
3 of 5 bubbles Reviewed May 2, 2014

The room was nice w/older furnishings. The costs of food and drinks was excessive so we went across the street to eat which was 1/3 the price (for 2 people) as it would have for 1 person at the hotel. The location was perfect for our needs but next trip we will be bringing our own food and drinks.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree Hotel Birmingham, responded to this review, May 28, 2014
Hello,
I am Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Al. We are currently revitalizing all our furniture in our guest rooms. Also, we are in a great location for a variety of food options, over a dozen of restaurants just two blocks from the hotel. Although, we prefer for you to dine with us, we do offer daily specials so that we are able to fit everyone financial needs. Thank you and I hope you come back to visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 bubbles Reviewed May 2, 2014

There was a tornado warning during my stay that required everyone in the area to take shelter. The staff did an excellent job getting everyone to the lower level. They then took it a step further and made sure everyone had a chair and a cold bottle of water. I have always had a pleasant experience at this hotel but this proved they handle stressful situations well.

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marianne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree Hotel Birmingham, responded to this review, June 14, 2014
Hello,
My name is Michelle Edwards, guest service manager of the Doubletree hotel in Birmingham, Al. We try our best to accommodate our guest to the best of our abilities no matter the situation. I am glad that we were able to help you feel comfortable in a distressing situation.I hope you come back to visit with us soon. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 1, 2014

Disappointing stay Oct 7, 2013 completed a survey and correspondence with the manager over a room that was not clean; cookie crumbs in the seat cushion and hair all over the bathroom, Repeat visit on April 27th and check out on April 28th with notice of stay given to the manager; I was given a room that has not been cleaned. I had to carry my luggage back down stair and wait for another room assignment. Poor customer service and PR, I am looking for someone else to go for my stay during the week of June 10-13, 2014 on my return to Birmingham.

  • Stayed April 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Ardie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree Hotel Birmingham, responded to this review, May 28, 2014
Hello,
I am Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Al. Allow me to sincerely apologize for no one getting back with you. There are a number a variables that could have happened but I am unsure as to what happened. You may call or email me if you like so that I may help ensure your stay is better. I will investigate your concerns but I would need to speak with you about them so that I am able to better understand the details. I hope you are not discouraged from staying with us and I would like an opportunity to invite you back to the hotel. If you choose to arrive to the hotel without contacting me first feel free to ask for me by name at the front desk and I would be more than happy to assist you with any of your needs. Thank you and I hope to speak with you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
1 review
5 of 5 bubbles Reviewed May 1, 2014

The hotel was beautiful and the location was great. But parking was $10.00, Internet was $10.00 and the breakfast buffet was $15.95. I was trying to save a few dollars and not go to another Days Inn where I could have all of the extra's free. Even if my continental breakfast was just coffee and donuts.

  • Stayed April 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Deneen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree Hotel Birmingham, responded to this review, June 14, 2014
Hello,
My name is Michelle Edwards, guest service manager of the Doubletree hotel in Birmingham, Al. We appreciate you choosing to stay with us as our guests. We understand our guest have choices and being a downtown property is much different than a hotel on the outside of the city. Anything that I can do to make your next stay more enjoyable please just let me know and I will be more than happy to assist. Please call the hotel and ask for Michelle and it would be my pleasure to meet you and speak with you. Thank you and I hope you come again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spicewood, TX, United States
1 review
5 of 5 bubbles Reviewed April 30, 2014

I must travel to Birmingham, AL from Austin, TX twice a year for medical reasons. I choose to stay to stay at the DoubleTree by Hilton because it is centrally located, a very short drive to 5 Points and close to Birmingham landmarks and wonderful eating options, including theirRestaurant. I can relax knowing that the quality of my stay will be very high and my room and bed will be very comfortable. Although I don't use most of the amenities available, they are at my disposal! I highly recommend a stay at the DoubleTree Birmingham! Plus you get a warm cookie, too!

  • Stayed April 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stacy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree Hotel Birmingham, responded to this review, June 14, 2014
Hello,
My name is Michelle Edwards, guest service manager of the Doubletree hotel in Birmingham, Al. Thank you for choosing us as your hotel to stay when you visit Birmingham. We are so close to so many restaurants and landmarks and entertainment. Only 2 blocks from the 5 points district that has over a dozen of restaurants and entertainment facilities. I hope you keep coming back to stay with us and I hope every stay is even more enjoyable than the last. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Birmingham

Property: Doubletree Hotel Birmingham
Address: 808 South 20th Street at 8th Avenue, Birmingham, AL 35205
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Birmingham 3.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Doubletree Birmingham
Birmingham Doubletree

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