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“Hotel stay while Family Member Hospitalized.”

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Doubletree by Hilton Hotel Birmingham
Ranked #29 of 80 Hotels in Birmingham
Reviewed February 19, 2014

This is an excellent hotel for the price. The employees were very helpful and polite. The only disadvantage to staying here there was no microwave or frigerator in the room. They can upgrade the cable channels as well, there was a better selection of channels in the hospital verses the hotel stay. Other wise a great place to stay.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank James And Matti... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree by Hilton Hotel Birmingham, responded to this reviewResponded April 9, 2014

Hello,
I am Michelle Edwards, guest service manager, with the Doubletree hotel Birmingham. We appreciate you choosing to stay with us. I am glad that our staff gave you great service. We are actually in the process of upgrading our channel selection. It will be more channels and all of them will be in HD. We do offer refrigerators, complimentary, but they are available upon request because there is a limited number. We also have a microwave for all of our guest to enjoy complimentary on our lobby level. I hope you come back and visit with us. Thank you

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Reviews (732)
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544 - 550 of 735 reviews

Reviewed February 18, 2014

I wish that there were more people like Melanie Johnston, Double Tree UAB's general manager. I wish people were as kind and compassionate as Ms. Johnston. And it always helps to have a warm Double Tree cookie!

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Khristale A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree by Hilton Hotel Birmingham, responded to this reviewResponded April 9, 2014

Hello,
I am Michelle Edwards, guest service manager, with the Doubletree hotel Birmingham. Its great that our general manager went above and beyond for you. She is definitely involved with the happiness and satisfaction of our guests. Most guest dont have the opportunity to meet the general managers at other hotels but our general manager is on the front line with the associates and with the guests. She helps ensure your stay is wonderful. I am sure she feels you are just as fantastic because you are, of course, a valued guest. Thank you

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Reviewed February 17, 2014

Really enjoyed our stay at Double Tree. Room was very nice, staff was courteous and helpful. Cost of the room was highly competitive with other hotels in the area. The only minor complaint we had was that the heater was a little on the loud side when it would kick on. Overall we were very satisfied with our room. We would stay again if we are ever in the city again.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Peggy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree by Hilton Hotel Birmingham, responded to this reviewResponded April 9, 2014

Hello,
I am Michelle Edwards, guest service manager, with the Doubletree hotel Birmingham. We appreciate you staying with us and I am glad that you enjoyed your stay. Our staff want our guest to be happy and taken care of and I am glad we succeeded with you during your stay. I hope you come back and visit. Thank you

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Reviewed February 15, 2014 via mobile

Good location. Staff was nice and price was great but kind of a small room. I think they need a better security presence for parking garage/hotel especially at $10 daily. Buffet breakfast was expensive and nothing special. I was given coffee in a dirty cup. Waiter was great though and fixed it!

Stayed: February 2014
1  Thank Connie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree by Hilton Hotel Birmingham, responded to this reviewResponded April 9, 2014

Hello,
I am Michelle Edwards, guest service manager, with the Doubletree hotel Birmingham. I want to thank you for choosing to stay with us. We have security in our parking garage every night for our guest security. Our breakfast buffet offer over 15 different items and we have cooks that can cook to order based on our guest needs. So if you would like to contact me at the hotel to see how we can make it more exceptional we would be more than happy to accomodate you.We want your stay to be exceptional so your feedback is vital to accomplish that goal. I hope to speak with you soon. Thank you

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Reviewed February 14, 2014

This hotel is a great place to stay if you are attending anything at UAB. It is close to many shops and restaurants and within walking distance of the campus and hospital complex. The free shuttle service makes it very easy to stay without a car rental. Beds were pretty comfortable too.

  • Stayed: February 2014, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Marcy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree by Hilton Hotel Birmingham, responded to this reviewResponded April 9, 2014

Hello,
I am Michelle Edwards, guest service manager, with the Doubletree hotel Birmingham. Its great that you had a chance to experience the 5 points south district that is only 2 blocks from the hotel. And yes, you are right, our 5 points south district have over a dozen of restaurants, lounges, and shops. Our shuttle service is happy to accomodate guests getting there, complimentary, for their convenience. And our cookie is internationally known and not only is it one of the most requested amenities worldwide it is special because the cookie is made only for Doubletree hilton hotels. Only those who have tasted it truly know what I mean. You can also go into any Doubletree, guest or not, and ask for a cookie and the front desk would be more than happy to give you one to enjoy. Our guest get to have a cookie when they first check in, then they are free to come back and ask for another. Also, our cookie is warm when we place it in your hand. Thank you so much for being our guest.

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Reviewed February 14, 2014

Several times I have been snowed in at work in the past 2 years - I am a nurse at UAB Hospital Each time I have stayed at The Doubletree on University Blvd & 20th Street on short notice and was always able to be accommodated The front desk staff, housekeeping, restaurant waitstaff have always been more than accommodating... Each time I have not been disappointed!

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Tonya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree by Hilton Hotel Birmingham, responded to this reviewResponded April 9, 2014

Hello,
I am Michelle Edwards, guest service manager, with the Doubletree hotel Birmingham. We understand that we are in the middle of downtown Birmingham and when tragic weather happens we have to go above and beyond to help our guest during such a stressful time. We are more than happy to extend our hospitality to you, UAB and other business when you need us to be there for you. We cant predict the weather but we can choose to smile and give great service no matter what the situation may be. Thank you

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Reviewed February 14, 2014

My fiancee and I recently stayed at the Doubletree by Hilton in the 5 pts district of Birmingham. It's right in the heart of everything, and as we were on a scouting mission for our wedding, it was very convenient to finding restaurants and photograph locations. The staff was great, very friendly and helpful. Sue, the bartender, is awesome! The rooms were pretty expensive for no free wifi and no refrigerator or microwave or anything extra in them. No continental breakfast even.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle E, Front Office Manager at Doubletree by Hilton Hotel Birmingham, responded to this reviewResponded April 2, 2014

Hello,
My name is Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Al. Its so good to know that you enjoyed your stay with us. Many of our guests enjoy the 5 points south district and find it very convenient since its located only 2 blocks from our hotel. I hope you come back and visit with us again. Thank you

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Additional Information about Doubletree by Hilton Hotel Birmingham

Address: 808 20th St S, Birmingham, AL 35205
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Birmingham
Price Range: $115 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Birmingham 3.5*
Number of rooms: 298
Official Description (provided by the hotel):
Experience a contemporary urban retreat in the heart of downtown Birmingham at DoubleTree by Hilton Birmingham, on the campus of University of Alabama at Birmingham (UAB). Get down to business with BBVA Compass, Southern Company, Health South, Regions Financial Corporation, O’Neal Steel, Southern Research Institute – all located just steps from our door. Explore the city's James Beard Award winning cuisine, history, arts and entertainment that bring you back to Birmingham time and again. Located in the vibrant 5 Points South district the DoubleTree by Hilton Birmingham is just blocks away from Region’s Park, Uptown, Lakeside, and the BJCC Convention Center Complex. Navigating the city is a breeze with our complimentary shuttle service within a 1-mile radius and DART vintage trolleys. Birmingham-Shuttlesworth International Airport (BHM) are 15 minutes away and readily accessible via our complimentary airport shuttle service. Our hotel in Downtown Birmingham is ideal for conferences, training, events, and celebrations. We feature a 24-hour business center and 15,000 sq. ft. of versatile meeting and event space including a ballroom, two boardrooms, and four breakout spaces. ... more   less 
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Also Known As:
Doubletree Birmingham
Birmingham Doubletree

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