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“Great shuttle service”

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Doubletree Hotel Birmingham
Ranked #30 of 79 Hotels in Birmingham
georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great shuttle service”
Reviewed October 21, 2013

If you are in town for the medical facilities, the Doubletree has great shuttle service. The service has been readily available, the drivers are great, and the vans are clean. Other than the shuttle, there is nothing outstanding about this hotel. If it were not for the shuttle, we would stay elsewhere.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank georgiatrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
medwards1978, Manager at Doubletree Hotel Birmingham, responded to this review, November 25, 2013
Hello,
I am Michelle Edwards, guest service manager at the Doubletree hotel in Birmingham, Alabama. It is good to know that you appreciate our complimentary shuttle. I would like to speak with you personally to see if there is something more we could do for you to appreciate other items at our hotel as well. Please contact me for your next visit so I can make your stay even more enjoyable. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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685 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Birmingham, United States
2 reviews
Reviewed October 19, 2013

you never have to go outside to your car although there is a 10.00 parking fee. Its worth it. Its location is perfect for food selections if you do not want to dine in. Also if you like the night life, close

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
medwards1978, Manager at Doubletree Hotel Birmingham, responded to this review, November 25, 2013
Hello,
This is Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Alabama. I am excited to know that you had an opportunity to experience the city's 5 points south district with over a dozen restaurants and also several night clubs for nightly entertainment. I hope you come back to visit. Thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
greensburg, United States
1 review
Reviewed October 14, 2013

hotel very comfortable, and the attendants were very nice and helpful. This hotel is very helpful when you have to go to hospital and get picked up from hospital. I have stayed here several times and the next visit I have to make to UAB I will stay here again if possible

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ronny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
medwards1978, Manager at Doubletree Hotel Birmingham, responded to this review, November 25, 2013
Hello,
This is Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Alabama. Thank you so much for being a loyal guest. I would like to meet you if you ever have the opportunity next time you come back to visit. Anything that I can do to help make your stay more enjoyable please just let me know I would be more than happy to assist. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKenzie, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 6, 2013

Overpriced , charges for parking, breakfast is way overpriced. The staff was very pleasant but that didn't make up for the fact that we came in late after a very long day at Childrens Hospital and found our room not cleaned , beds unmade and no towels or coffee in the room.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
medwards1978, Manager at Doubletree Hotel Birmingham, responded to this review, November 29, 2013
Hello,
I am Michelle Edwards, guest service manager for the Doubletree hotel in Birmingham, Alabama. I apologize that your stay was not exceptional. I hope you are not discouraged from staying with us again. Please contact me personally so that we may go over in greater detail the concerns you experienced so that we are able to make your next stay more enjoyable. Thank you and I hope to speak with you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phenix City
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2013

The hotel was beautifully furnished and the facilities were well maintained. The door from the parking garage needs better security as we were greeted by a non-guest in the hallway asking for money when we got on the elevator heading to check in. The parking attendant was driving around the different levels of the garage both times I went to my car after check-in so I don't know how the man got into the building. The price was a little higher than I had anticipated but we were there with a company so we were given a group rate at final billing. The staff was friendly, the room was clean, and my cookie was delicious! I would definitely stay here again.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Dail C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
medwards1978, Manager at Doubletree Hotel Birmingham, responded to this review, November 25, 2013
Hello,
This is Michelle Edwards, guest service manager at the Doubletree hotel Birmingham, Alabama. I am glad you enjoyed your stay and we have had several revitalizations around the hotel so we try to keep it maintained as much as possible. I apologize about the security issue. If you stay with us again, please just give the front desk a call because our Managers on Duty also have been trained in security matters so we have security 24 hours a day. But, I invite all of our guest to contact me personally so that I may help with making your stay even more enjoyable. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, Tennessee, Usa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2013

Staff members were helpful and the room was clean and comfortable. Our meeting room was comfortable and the sound quality was great for meeting space. Room service was quick and the food was still hot when it arrived. Parking facilities were clean and easily accessible. I would gladly stay here again.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
medwards1978, Manager at Doubletree Hotel Birmingham, responded to this review, November 25, 2013
Hello,
This is Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Alabama. It sounds as though you had an opportunity to enjoy everything. I am glad you enjoyed our meeting room because many may not realize but we have alot of meeting space that has been used from a small board meeting to weddings and receptions. I hope you come back to visit because you are a valued guest. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northport, United States
1 review
Reviewed September 27, 2013

Nice location and fair room but no Free WiFi. I moved to the Marriott and got so much more at a better price. I relocated to the Marriott across the street and got a bigger room, free parking, free wifi and a kitchenette and sofa.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
medwards1978, Manager at Doubletree Hotel Birmingham, responded to this review, November 29, 2013
Hello,
I am Michelle Edwards, guest service manager with the Doubletree hotel in Birmingham, Alabama. I am glad to know that the staff was super but please speak with me before making your next reservation. I hope you are not discouraged from staying with us again. I would be more than happy to assist you with any of your needs so that your stay can be more enjoyable. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Birmingham

Property: Doubletree Hotel Birmingham
Address: 808 South 20th Street at 8th Avenue, Birmingham, AL 35205
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Birmingham 3.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Doubletree Birmingham
Birmingham Doubletree

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