My wife and I stayed at The Highland for two nights this past week (2/16/14 & 2/17/14) and we thoroughly enjoyed our stay. The bed was super comfortable, the room spacious, and the shower hot and powerful.
In particular, there were two employees who were lifesavers: Gloria and Kenneth.
1) Kenneth -- he helped us move our many suitcases into the hotel late Sat night (2am arrival) and set us up with valet parking. Kenneth was calm and unbelievably helpful, as we required two carts to haul our many packages and suitcases. He was a godsend because we were very tired from our 10 hour drive from Chicago that night. What a great guy (and hard worker!).
2) Gloria -- she saved me today when I opened up my suitcase here in Atlanta and realized that I had left all of my sweaters at the hotel in two of the drawers of our room. I panicked and immediately called the hotel and Gloria was super helpful in locating the sweaters and arranging to ship them via Fedex to our next stop, Nashville. Along with Andy, who helped with filling out the Fedex forms, Gloria went the extra step to deliver the box to Fedex herself! In addition, she called when our Fedex number couldn't be processed due to my giving her an incorrect number (off by one digit). It was a regular comedy of errors on my part, and Gloria really worked hard to rectify my mistake so that I can have my sweaters when we head on back North on Friday (driving to Cleveland).
Thank you Gloria and Kenneth! You guys are THE BEST! I hope you guys get big raises for your extraordinary efforts on our behalf...;) Both of you stayed past your regular work hours to help us out, and we will always be grateful for that. :)
- Official Description (provided by the hotel):
- The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more less
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- Also Known As:
- Hotel Highland At 5 Points
- Highland At Five Points Hotel