We chose this hotel because it was not far from the Civic Center and it seemed to be a good value. The front desk clerk was pleasant and said "no problem" when I asked for a room in a quiet area. I went up to my room, opened the door, and was greeted by the roar of the Interstate highway which runs a short block from the property. I went back down and requested a room on the other side of the hotel and they obliged without hesitation. The room was fine, noise-wise. Carpet was worn and had some suspicious stains. I had reserved a second room for family members, and had prepaid both. Upon checkout, the clerk could not find evidence of the prepay for the second room, and although I pulled up my bank account on my laptop and showed him that the Holiday Inn had deducted the cost of both rooms (in separate transactions, no less), he tried to make me pay again. After an hour of "I don't have access to accounting," I left without the matter being resolved. Ultimately the HI DID find the prepay info and I was not charged a second time. Perhaps worst of all is the breakfast buffet which is staffed by individuals who look like they'd rather be anywhere but in the restaurant. The pans of food were more often empty than full. Service was horrible. Location is in a run-down area. Will never return to this hotel.
- Official Description (provided by the hotel):
- The spectacular Holiday Inn Birmingham Airport Hotel is known for the highest in quality service and accommodations. Located just 1 mile from the Birmingham International Airport, just off I-20/I-59 and I-459. We are consistently top rated nationally in overall guest satisfaction. This hotel offers a smoke- and pet-free environment with beautifully appointed guest rooms and suites. Offering meeting rooms able to accommodate up to 200 people. Our hotel features complimentary airport shuttle service, complimentary Wi-Fi, 24-hour state-of-the-art fitness facility. Stay and Fly Packages are available. The Holiday Inn Birmingham Airport Hotel is close to the history that makes Birmingham unique. Whether you are visiting Birmingham on business or pleasure, you ll find our hotel staff is here to accommodate all of your needs. We are centrally located, placing our hotel minutes from downtown and convenient to many attractions and business locations, such as Barber Motor Sports, Talladega Super Speedway, Civil Rights Museum, 16th Street Baptist Church, Birmingham-Jefferson Convention Complex, University of Alabama at Birmingham, Alabama Adventure Theme Park, Splash Beach Water Park and Five Points South Entertainment District. The Holiday Inn Birmingham Airport offers exceptional service and accommodations you have come to expect and deserve. ... more less
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- Also Known As:
- Holiday Inn Birmingham Airport Hotel Birmingham
- Birmingham Holiday Inn